Pitbauchlie House Hotel - Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
8.4 (2076 reviews)
Aberdour Road , Dunfermline , GB

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Helpful / courteous staff
Lovely gardens
Good location / close to transport
Free / easy parking
Tasty / good food
Comfortable rooms
Clean rooms (mentioned by several guests)
Cons:
Some mattresses / beds too soft
Room decor tired / dated in places
Slow bar service / long cocktail waits
Carpets not very clean (reported)
No lift — stairs are a struggle for mobility-impaired guests
Occasional wifi dropouts
Breakfast charging / billing issue reported

Categories

Cleanliness
7.5
Mixed signals: several guests praised clean rooms and quiet, but at least one review specifically noted carpets were not very clean, which lowers the score.
Service
9
Generally very positive — staff repeatedly described as helpful, courteous and professional, though a few comments suggested front-of-house could be more polished and staff training would be beneficial.
Location
9.2
Strongly positive: frequently noted as well located for commuting to Edinburgh, close to Rosyth/airport, central and convenient with free parking.
Room Quality
7.6
Mixed: many found rooms comfortable and of a good size, but several mentions of tired, dated decor, small/old-fashioned rooms and mattresses/bed a bit too soft.
Amenities
8
Solid: free/easy parking and lovely gardens praised; negatives include no lift (accessibility issue) and occasional wifi dropouts and slow bar service at night.
Value for Money
8
Generally seen as good value (reasonable food/drink prices, comfortable stays), but isolated issues (breakfast charging dispute) slightly reduce the score.
Food and Beverage
9
Strong: food repeatedly described as tasty, hot and lovely with good bar food; some operational problems noted (slow cocktail service, delays taking breakfast orders).
Overall Experience
8.9
Positive overall: many guests would happily stay again, describing comfortable, hassle-free stays and very helpful staff, despite a few minor service/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:15

Property Description

Woodland Oasis and Modern Comforts

Set in 3 acres of woodland and landscaped gardens, this bright and modern hotel offers en-suite rooms with free parking and Wi-Fi. Each luxurious guest room is individually furnished. This hotel is a non-smoking hotel.

Dining Delights and Relaxation

There is a very popular Bar Bistro Dining area which overlooks the gardens, a massive beer garden plus a lounge bar where you can enjoy Coffee's, Cocktails and Gins.

Convenient Location and Versatile Facilities

Pitbauchlie House Hotel - Sure Hotel Collection by Best Western is situated close to the M90 motorway, 1 mile from Dunfermline, 5 miles from the famous Forth Rail & Road Bridges and Queensferry Crossing and 17 miles from Scotland's capital city of Edinburgh. The Kelpies are 20 miles away with Falkirk, Kirkcaldy and Perth a half hour drive. St Andrews and the famous Old Course are about an hours drive.

Book now for a memorable stay at Pitbauchlie House Hotel - Sure Hotel Collection by Best Western!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

8.4
Based on 2076 reviews
Cleanliness: 7.5
Service: 9
Location: 9.2
Room Quality: 7.6
Amenities: 8
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.9
M
Monetha • solo_traveller • us
6
Room was suitable for a last minute stay, but I would not stay there again 2 1/2 yard
Pros:

The room was fairly clean, but the hallway carpet was filthy. The staff was efficient. Dinner in the restaurant was good, but rather slow given that they were very few diners.

Cons:

The carpets were filthy and they were in the process of replacing them which blocked off different stairways at different times. The construction crew vehicles took up most of the parking in the parking lot and the work the did was loud, but at least they didn’t start banging too early.

2026-10-24 • via Nuitee
M
Mabel • solo_traveller • es
7
Cons:

Habitaciones poco accesibles, sin ascensor y muchas escaleras.

2026-10-22 • via Nuitee
L
Leslie • couple • gb
9
Enjoyable
2026-10-22 • via Nuitee
C
cazoo • family_with_children • gb
10
2026-10-19 • via Nuitee
K
Karen • solo_traveller • gb
10
Very comfortable welcoming stay.
Pros:

The food was excellent and the staff were friendly and very polite

2026-10-18 • via Nuitee
C
Chris • couple • gb
9
2026-10-15 • via Nuitee
T
Tabi • solo_traveller • gb
8
Pros:

Comfortable and clean

Cons:

Noth

2026-10-12 • via Nuitee
S
Stuart • couple • gb
10
Really good. Staff were really polite and helpful
Pros:

Well laid out. Plenty parking. Spacious room. Great shower. Superb breakfast

Cons:

Nothing

2026-10-12 • via Nuitee
I
Ingvar 83 • family_with_children • gb
8
Nice
Pros:

The room was ok; the bathroom was nice and clean. Tasty dinner. Good breakfast. Service friendly. Plenty of parking

Cons:

Twin room furniture can be allocated differently for better comfort.

2026-10-11 • via Nuitee
L
Lorraine • couple • gb
8
2026-10-10 • via Nuitee
S
Simon • couple • gb
8
Comfortable room in good location.
Pros:

Very nice room, lovely bed, very good breakfast, friendly staff.

Cons:

Noisy guests outside our room, not the hotel's fault.

2026-10-08 • via Nuitee
T
Tim • couple • gb
7
Does the job well
Pros:

Comfortable, friendly, clean

Cons:

Bit dated

2026-10-07 • via Nuitee
S
Stacey • couple • gb
7
2026-10-07 • via Nuitee
A
Andrew • solo_traveller • th
5
2026-09-19 • via Nuitee
E
Emir Taha • couple • tr
6
2026-09-17 • via Nuitee
K
Katie • solo_traveller • gb
5
Cons:

Poor menu choice

2026-09-15 • via Nuitee
G
Giulia • couple • it
7
2026-09-15 • via Nuitee
S
Saad • solo_traveller • pk
7
Ok
Pros:

Wifi, staff

Cons:

No lift but staff helped with luggage at check in.

Location is in middle of nowhere so only good for 1 night stop overs while passing through

Hard beds broke my poor back

2026-09-14 • via Nuitee
G
Grant • couple • au
10
Stay was enjoyable staff all excellent, young lady cleaning brilliant
Pros:

Garden looking out dinning area
Staff were wonderful

Cons:

Nothing all fine

2026-09-13 • via Nuitee
D
dennis • couple • gb
8
2026-09-13 • via Nuitee