Hyatt Place Saratoga/Malta

Hotels
Hyatt Place
9 (902 reviews)
20 State Farm Place , Malta , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and quiet rooms
Good value for money
Cons:
Carpets need cleaning
Some amenities are outdated

Categories

Cleanliness
8.33
The hotel was clean, but there were mentions about the carpets needing cleaning.
Service
9.8
Friendly, helpful staff and excellent service noted throughout the reviews.
Location
8.84
Convenient to Saratoga Springs, with good access to the freeway.
Room Quality
9.29
Rooms were spacious, clean, and quiet, with comfortable amenities.
Amenities
8.32
Some amenities like streaming services were lacking, but overall satisfactory.
Value for Money
9.28
Good value compared to other hotels in the area, with reasonable rates for quality.
Food and Beverage
8.83
Breakfast was good, with variety but served on paper plates.
Overall Experience
9.3
Overall a great experience with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:47

Property Description

Luxurious Accommodations
Experience comfort and style in every room with flat-screen TVs, Hyatt signature bedding, and modern amenities. Relax in a private bathroom with complimentary toiletries and enjoy the convenience of a minibar at your disposal.

Convenient Facilities
Stay active at the fitness centre, take advantage of fax and copying services, and park for free during your stay. Whether you're here for business or leisure, we have everything you need to make your visit seamless and enjoyable.

Delicious Dining Options
Indulge in Starbucks® coffee and premium spirits at Baker Café, or grab a quick bite from the Grab 'n Go case. With 24-hour room service available, satisfy your cravings anytime. Book your stay at Hyatt Place Saratoga/Malta now and elevate your travel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALB

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 902 reviews
Cleanliness: 8.33
Service: 9.8
Location: 8.84
Room Quality: 9.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
S
Susan family_with_children us
9
I would stay there again.
Pros:

It was great to have a living room area, desk, and dry bar with a small refrigerator. A microwave would have been a great bonus on the counter area. The beds were very comfortable and housekeeping gave us plenty of towels. We actually stayed all week and the location was excellent between the Albany airport and Saratoga Springs, NY. Free breakfast and small bar/restaurant is also there as a bonus. There were plenty of restaurants and stores nearby when we needed something. There is also an Urgent Care across the street in case of an emergency. I would stay there again. Pet friendly.

Cons:

The bathtub was small and a shower would have been better, due to the lack of space to get ready. Not much room for a dressing area. We had two queen beds and that took up a lot of space. Closet was small and awkward location. Good enough. The other issue was the dogs barking when people left their dogs in the room. I love dogs and have dogs, but some of the neighbors dogs would not stop barking and tried to snap at us. Hold on to your pet when there for safety.

2026-08-12 via Nuitee
O
Ohad family_with_children it
8
2026-08-11 via Nuitee
J
John extended_group us
5
The hotel has gone downhill since we were there last year.
Pros:

check in / check out

Cons:

1 Elevator was out of service and the other sounded like that was going to break down any minute. Rug was warn and torn by the elevator entrance.
Water was undrinkable unless you waited for 3-4 minutes till it clear.

Didn't have breakfast... only coffee. went out to a restaurant.

2026-08-10 via Nuitee
D
Dan family_with_children us
10
2026-08-10 via Nuitee
C
Christopher couple us
6
Eh ok but not for price at all
Pros:

Location

Cons:

Elevator broken and the only other was scary loud

2026-08-09 via Nuitee
C
Colleen couple us
9
2026-08-07 via Nuitee
A
Antonio solo_traveller us
8
2026-08-04 via Nuitee
H
Heather family_with_children us
1
Inconvienient.
Pros:

Not a single thing went well.

Cons:

We did not get the opportunity to stay at the Hyatt. The hotel was overbooked and they did not have a room available. We were told that a room might be ready 1 hour after regular check in. When we went back to check in at that time, we were told the room was still not available. When we inquired if it may be another hour or three, the front desk staff did not have an answer.
We ended up requesting a refund (which was an option that was given to us). It has now been 3 days and we have not seen the refund yet. We will be contacting the hotel again to find out when we will be getting the $370 refunded.
The front desk associate was not helpful.

2026-08-03 via Nuitee
J
James solo_traveller us
8
Good overall stay for what I had to do near this location.
Pros:

Convenient location for my needs.

Cons:

No USB charging ports for phone charging.

2026-08-03 via Nuitee
B
barbarak0622 NONE
10
Our go to place
Pros:

We have stayed at The Hyatt Place many times when visiting Saratoga for concerts or the racetrack. It’s our go, to place. Clean, comfortable and can’t beat the location.

2026-08-02 via Tripadvisor
J
johndN2857OR Business
2
Extremely dangerous
Pros:

They overbooked their rooms but still gave me a key to room 231. I walked into that room at 1am and there was already someone in there sleeping. Thankfully nothing happened in the extremely dangerous situation the hotel put us in. I went back to the desk and they apologized but then kicked me out because there were no rooms. I had to sleep in my rental car. They offered nothing to correct their mistake.

2026-07-29 via Tripadvisor
R
Robert couple us
9
2026-07-24 via Nuitee
E
eileenlH2473EU NONE
10
Perfect for families
Pros:

Staff was friendly and accommodating. Rooms were clean and spacious.
Continental Breakfast was an added bonus. It was a great stay for our family.

2026-07-23 via Tripadvisor
B
Bálint couple hu
10
2026-07-21 via Nuitee
M
Morris solo_traveller us
10
Pros:

Everything um.

Cons:

Nothing

2026-07-20 via Nuitee
T
Timothy couple us
3
Would stay elsewhere for the price.
Pros:

It was convenient to the highway and to Saratoga Springs.

Cons:

The hotel room had not been cleaned. The bed sheets were dirty, and we had to have them changed. The room was near the kitchen and smelled like food the whole time.

2026-07-20 via Nuitee
S
Suzanne couple us
10
Pros:

Pool, good breakfast, pleasant rooms

2026-07-19 via Nuitee
H
Heng Wah family_with_children sg
9
Very good
Pros:

Good

2026-07-18 via Nuitee
H
Hanuma kumar couple us
9
2026-07-18 via Nuitee
C
ColumbusRambler NONE Columbus, Ohio
2
Disappointing
Pros:

Internet did not work throughout the hotel and certainly didn't work in our room. The only shower curtain was on a tension rod and it did not fit so we had no shower curtain. The air conditioning blue cold air on us us that was so uncomfortable. We had to turn the air conditioning way up making the room uncomfortable. I'm a long-time Hyatt member and this was not a satisfactory stay. Left a night early.

2026-07-16 via Tripadvisor