Hotel Porto Santo & Spa

Hotels
8.6 (578 reviews)
Campo De Baixo , Porto Santo , pt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good food
Cons:
Outdated room decor
Maintenance issues

Categories

Cleanliness
8.24
Many reviews highlighted cleanliness positively, but some mentioned the hotel as 'relatively old', so a slight decrease accounts for maintenance issues.
Service
9.21
Consistently praised for friendly and helpful staff across multiple reviews, indicating strong performance.
Location
9.25
Numerous mentions of excellent location and direct access to the beach suggest a high satisfaction level.
Room Quality
7.7
Some reviews criticized room decor as outdated and issues with air conditioning, necessitating a lower score.
Amenities
8.73
Highlights of amenities include a nice pool and enjoyable breakfast, balancing out some concerns.
Value for Money
8.69
General sentiment from reviews reflects that the hotel provides good quality for the price, particularly with breakfast options.
Food and Beverage
8.24
Mixed reviews on food quality and some criticized the coffee temperature but noted good breakfast overall.
Overall Experience
8.71
Overall satisfaction noted in most reviews, with minor issues mentioned but overall positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:43

Property Description

Luxurious Beachfront Escape

Infinity Pool with Ocean Views: Enjoy the stunning Atlantic Ocean vistas from our infinity edge pool, perfect for a relaxing dip under the sun.

Gourmet Dining and Beach Bar: Indulge in traditional Portuguese dishes at our restaurant and sip on refreshing drinks at the beach bar while enjoying the sea breeze.

Fun-filled Activities: From mini golf to table tennis, and nearby options like canoeing and hiking, there's no shortage of entertainment options for our guests.

Experience the ultimate beach getaway at Hotel Porto Santo & Spa. Book now for a memorable stay by the sea.

Important information:

Guests requiring a printed invoice should give their details when booking.

Please note that half board rate does not include drinks.

Please note that Porto Santo Island is not in Madeira, they are different islands.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PXO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 578 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
S
Sigi • couple • de
9
2026-05-09 • via Nuitee
A
Andrew • solo_traveller • gb
4
no facilities at the empty Hotel. I had to cut short my stay, Not pleased
Pros:

The location and the quietness.

Cons:

The whole place was empty I was on my own.

2026-05-08 • via Nuitee
M
Marcello • couple • br
10
Recomendo, de qualquer forma, a estadia à outras pessoas
Cons:

Não fomos informados sobre a tempestade e a possibilidade de cancelamentos de voos e ferrys que já estavam confirmados para o dia do nosso checkout.
Considero uma falta de atenção ao turista que não conhece a dinâmica da ilha. Um hotel excelente desse nível deveria estar habituado a informar sobre eventuais adversidades do clima e as dinâmicas de cancelamentos, pois quase comprometeu o restante de nossas férias.
De qualquer forma tivemos excelentes dias no hotel. A queixa é apenas a falta de informação sobre o tema acima citado.

2026-05-06 • via Nuitee
B
Bernd P. • couple • de
8
Sehr entspannter und erholsamer Aufenthalt im ältesten Hotel der Insel
Pros:

Lage direkt am Strand; angenehme Hotelbar direkt am Strand. Sehr freundliches und hilfsbereites Personal. Buffet am Abend mit sehr guter Auswahl und Qualität. Aufenthalt außerhalb der Hauptsaison sehr entspannend für Personen im Seniorenalter.

Cons:

Keine Anmerkungen

2026-05-06 • via Nuitee
S
Sérgio andrafe • couple • pt
8
Pros:

De tudo...

2026-05-05 • via Nuitee
C
Cipriano • couple • pt
8
2026-05-04 • via Nuitee
M
Maira • couple • ie
9
2026-05-04 • via Nuitee
R
Romina • solo_traveller • cl
9
Pros:

O hotel tem a sua propria saída à praia, está relativamente do centro. A cama super confortável e o pequeno almoço muito variado e completo.

Cons:

.

2026-05-02 • via Nuitee
C
Cati☺️ • solo_traveller • ch
8
Super Lage und sehr freundliches Personal
Pros:

Die Lage ist einmalig, direkter Zugang ans Meer. Der SPA- Bereich ist sehr schön, und großzügig. Das Personal ist sehr freundlich und aufmerksam.
Das Angebot resp. Buffet ist abwechslungsreich und reichhaltig.

Cons:

Die Zimmereinrichtung ist in die Jahre gekommen. Die Balkonmöbel sind ohne Kissen unbrauchbar. Uns persönlich hat ein Wasserkocher gefehlt.
Die Infos beim Check-in waren spärlich.

2026-05-01 • via Nuitee
A
Alice • couple • fr
7
Really good stay, very nice staff, great breakfast. The establishment is getting a bit old (furniture in the room, pool)
Pros:

Proximity to the beach, the breakfast was really good, comfortable bed

2026-05-01 • via Nuitee
B
Beverley • solo_traveller • gb
8
Genuinely nice staff
Pros:

Friendliness and competence of all the staff, nothing was too much trouble.
Direct access to the beach and the views
The beach bar.

Cons:

Some parts of the hotel were dated and worn and the place would benefit from an overhaul and spruce up

2026-04-30 • via Nuitee
R
Rui Costa e Sousa • solo_traveller • pt
8
Pros:

Do sitio.

Cons:

Rede wifi deficiente com cortes e não disponivel em toda a extensão do hotel.

2026-04-30 • via Nuitee
D
Dr. Bernhard • solo_traveller • de
10
Ruhe, Meer und gutes Essen!
Pros:

Alles okay!

2026-04-30 • via Nuitee
K
Kseniia Leshchenko • solo_traveller • ee
8
Would recommend
Pros:

Lovely hotel near the ocean, surprisingly good food at the bar near the beach.

2026-04-30 • via Nuitee
A
Aida • solo_traveller • es
7
Tiene lo necesario pero le falta una renovación.
Pros:

La atención del personal, la piscina y la comodidad de la cama.
El desayuno era bastante completo y estaba todo muy rico.
Tiene un pequeño gimnasio para sus huéspedes.

Cons:

Se ve que necesita una reforma. Es un hotel antiguo, los muebles, hamacas, sillas, se ven viejitos. No tiene buena insonorización, se escucha cuando la gente pasa por el pasillo. Por suerte cuando estuvimos no habia mucha gente y era tranquilo.
No tiene tampoco ascensor, en nuestro caso no lo necesitamos pero si hay alguien con maletas pesadas, silla de rueda o carrito de bebé es incómodo.
La bañera también es incómoda, la mampara no aisla muy bien y cae agua.
El spa se paga, aunque te hacen un 20% de descuento en la entrada y creo que también en todos sus tratamientos (si te alojas en el hotel).

2026-04-29 • via Nuitee
F
frederikc • couple • fr
7
Pros:

Bien placé avec plage et bar. Restaurant avec repas a la carte bien. Personnel bien.

Cons:

Chambre pas insonorisé. Beaucoup de bruit de couloir et de portes qui claquent.

2026-04-29 • via Nuitee
L
Leonie • extended_group • de
9
2026-04-26 • via Nuitee
P
Pascale • couple • fr
10
Bel hôtel de bord de mer et personnel très serviable et sympathique
Pros:

Bel hôtel au bord de mer mais vieillissant
Personnel très sympathique

Cons:

Pas de pièce spécifique pour laisser ses bagages

2026-04-26 • via Nuitee
P
Pauline mc namara • solo_traveller • ie
10
2026-04-25 • via Nuitee
N
Natacha Affoque • solo_traveller • mu
9
2026-04-24 • via Nuitee