Hotel Porto Santo & Spa

Hotels
8.6 (493 reviews)
Campo De Baixo , Porto Santo , pt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good food
Cons:
Outdated room decor
Maintenance issues

Categories

Cleanliness
8.24
Many reviews highlighted cleanliness positively, but some mentioned the hotel as 'relatively old', so a slight decrease accounts for maintenance issues.
Service
9.21
Consistently praised for friendly and helpful staff across multiple reviews, indicating strong performance.
Location
9.25
Numerous mentions of excellent location and direct access to the beach suggest a high satisfaction level.
Room Quality
7.7
Some reviews criticized room decor as outdated and issues with air conditioning, necessitating a lower score.
Amenities
8.73
Highlights of amenities include a nice pool and enjoyable breakfast, balancing out some concerns.
Value for Money
8.69
General sentiment from reviews reflects that the hotel provides good quality for the price, particularly with breakfast options.
Food and Beverage
8.24
Mixed reviews on food quality and some criticized the coffee temperature but noted good breakfast overall.
Overall Experience
8.71
Overall satisfaction noted in most reviews, with minor issues mentioned but overall positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:43

Property Description

Luxurious Beachfront Escape

Infinity Pool with Ocean Views: Enjoy the stunning Atlantic Ocean vistas from our infinity edge pool, perfect for a relaxing dip under the sun.

Gourmet Dining and Beach Bar: Indulge in traditional Portuguese dishes at our restaurant and sip on refreshing drinks at the beach bar while enjoying the sea breeze.

Fun-filled Activities: From mini golf to table tennis, and nearby options like canoeing and hiking, there's no shortage of entertainment options for our guests.

Experience the ultimate beach getaway at Hotel Porto Santo & Spa. Book now for a memorable stay by the sea.

Important information:

Guests requiring a printed invoice should give their details when booking.

Please note that half board rate does not include drinks.

Please note that Porto Santo Island is not in Madeira, they are different islands.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PXO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 493 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
M
mic1960 couple de
9
Pros:

Personal viel freundlicher als auf Madeira. Gutes Frühstück. Gute Betten. Direkt am Strand. Ruhig. Die Regenwolken ziehen über die Insel und regnen erst auf Madeira.

Cons:

Es war für die Jahreszeit hier etwas zu kalt.

2026-03-09 via Nuitee
P
Poulsen couple dk
7
Pros:

Roen og beliggenhed

Cons:

At brød risteren var støjende havde en grim hyle tone som ødelagt morgen hyggen og roen ved den dejlige morgen buffet

2026-03-08 via Nuitee
M
Miklosne couple hu
7
2026-03-06 via Nuitee
M
Magda couple fi
8
Little bit old-fashioned but nice hotel close to the beach
Pros:

Cleanness, very helpful and kind staff, breakfast

Cons:

Wi-fi was very slow in our room . The signal was good only close to the reception desk.

2026-03-05 via Nuitee
C
Cláudia couple pt
7
Pros:

Pequeno almoço

Cons:

Preços do spa e falta de piscina interior

2026-03-02 via Nuitee
P
Pita Goncalves couple pt
8
2026-03-02 via Nuitee
F
Fiona couple gb
8
Quietly enjoyable for a couple of nights in the low season.
Pros:

They kindly gave us a free upgrade of our room (which was just on the upper floor and brighter decor but much appreciated!). The beach was wow! Comfy chairs on the terrace. Very welcoming and helpful staff.

Cons:

As it was low season with few staying guests, it felt a bit flat but that's understandable and difficult for them to manage. A change of evening menu (e.g. daily specials perhaps?) could make eating in a bit more appealling.

2026-02-27 via Nuitee
S
Simone solo_traveller de
9
2026-02-27 via Nuitee
I
Irene couple de
8
Ein gutes touristisches Hotel für einen angenehmen Aufenthalt
Pros:

Die Lage, das hilfsbereite und freundliche Personal

Cons:

Nichts

2026-02-26 via Nuitee
C
carlo couple it
8
Pros:

La struttura non è nuovissima, ma è ben tenuta e ristrutturata. La SPA è nuova e molto bella anche se è a pagamento e non era indicato nell'inserzione. Colazione ottima, varia e abbondante. Purtroppo nel periodo erano in corso alcune ristrutturazioni quindi alcuni servizi non erano disponibili (es. piscina esterna). La struttura è sulla spiaggia e fornisce i teli mare.

2026-01-30 via Nuitee
A
ANTÓNIO ÓSCAR solo_traveller pt
10
Boa
Pros:

Tudo perfeito.

Cons:

Nada.

2026-01-29 via Nuitee
L
Lindsay couple gb
8
Old fashioned delightful hotel in a great location
Pros:

Fantastic location and the beach bar is terrific. Nice staff, location, food & beverage.

Cons:

Our balcony was not inviting. Required some refurb/cleaning. BUT mid winter so to cold to sit there so hardly a problem!

2026-01-27 via Nuitee
D
Dénis couple pt
7
2026-01-24 via Nuitee
F
Florence couple fr
8
2026-01-23 via Nuitee
P
Patricia couple sk
10
Pros:

Celý hotel pôsobí veľmi príjemnou atmosférou.
Prostredie je krásne a personál je veľmi milý!
Povedala by som, že práve personál je srdcom tohto hotela.

2026-01-23 via Nuitee
C
Cora couple nl
9
Geweldig!
Pros:

We hadden een geweldig ontvangst al vanuit mail verkeer. Het was ons huwelijksreis en daar was de kamer leuk op versiert.
Er was een super goede communicatie, de kamer was uitstekend schoon en netjes.
Het ontbijt was mega gevarieerd en super veel keus was er + dat het heerlijk smaakte!
Het eten was daar erg goed en ze checkte het ook na dat alles naar wens was.
De zee was in de achtertuin en er was daar een perfect bar die je overal aan voorzag!
Wij hadden echt een top ervaring en zijn jullie dankbaar hiervoor!

Cons:

Tipjes: De kamer heeft een verf en kit beurt nodig.
MIsschien een schuifdeur in de badkamer inplaats van de klap deur om meer ruimte te geven, dat de bad vloerkleed blijft liggen en niet in de weg zit?

2026-01-20 via Nuitee
R
Renate couple de
8
Sehr erholsam
Cons:

Es gab kein Licht auf dem Balkon

2026-01-20 via Nuitee
M
Matthias solo_traveller de
7
2026-01-20 via Nuitee
J
Jose couple pt
10
Excelente hotel com excelente café da manhã
Pros:

Tudo muito bom, excelente hotel, pequeno almoço excelente

2026-01-19 via Nuitee
C
Carmen family_with_children es
9
Pros:

Atención del personal

2026-01-19 via Nuitee