Best Western Crater Lake Highway White City/Medford

Hotels
Best Western
8.2 (529 reviews)
2020 Leigh Way , White City , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent staff
Good location
Clean rooms
Cons:
Cockroach in bathroom
Poor breakfast quality

Categories

Cleanliness
7.66
Some reviews mention issues like cockroaches and mildew.
Service
9.13
Staff praised for being excellent and friendly.
Location
8.67
Good location mentioned frequently, though near busy streets.
Room Quality
8.12
Rooms were clean and fresh, with some minor issues noted.
Amenities
7.65
Issues with breakfast and some lacking items like TV remotes.
Value for Money
8.11
General satisfaction with pricing to services provided.
Food and Beverage
7.66
Breakfast was considered underwhelming by several guests.
Overall Experience
8.63
Many guests expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:16

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Featuring an indoor pool, hot tub, and a well-equipped gym, Brookside Inn and Suites ensures a rejuvenating stay for every guest. Unwind after a day of exploration in White City or a visit to Crater Lake National Park.

Delight in Culinary Offerings
Start your day with a delicious full breakfast offering a variety of options, from hearty waffles and biscuits to lighter, healthy choices like yogurt and fruit. Sip on freshly brewed coffee or juice to kickstart your morning.

Convenience and Accessibility
With free Wi-Fi, cable TV, and in-room amenities like a fridge, microwave, and coffee-making facilities, every stay is made comfortable. Benefit from our 24-hour reception, business center, and on-site launderette for a seamless experience.

Book your stay at Brookside Inn and Suites for a memorable and relaxing escape.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the swimming pool. hot tub and fitness center are currently out of service for remodeling.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFR

Location

Guest Reviews

8.2
Based on 529 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 8.12
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
D
Diana solo_traveller pl
10
2026-08-28 via Nuitee
A
Alexandru couple us
8
2026-08-24 via Nuitee
E
E solo_traveller us
9
Pros:

整洁度非常好,早餐不错

2026-08-24 via Nuitee
M
Marta extended_group es
1
Mala experiencia
Cons:

Trato al cliente muy mejorable. Habitación no demasiado limpia.

2026-08-21 via Nuitee
S
Sandy solo_traveller us
10
2026-08-18 via Nuitee
W
William couple us
7
2026-08-17 via Nuitee
M
Mathis solo_traveller us
7
2026-08-08 via Nuitee
M
Moore solo_traveller us
10
Pros:

I liked everything about this hotel. Customer service was outstanding. The rooms and all of hotel was clean. Loved that that they offered breakfast for free..This hotel was close to shopping and restaurants...coffee shops...everything.

Cons:

There wasn't anything I didn't like.

2026-08-07 via Nuitee
E
Esther family_with_children ca
9
Pros:

Everything was great!! Good pool, good gym, good breakfast. Everything was clean and comfortable. Staff was friendly. We had a wonderful stay and would definitely come back.

Cons:

No complaints.

2026-08-06 via Nuitee
C
Carole solo_traveller us
10
Pros:

Comfortable and clean rooms, super friendly staff and pet friendly 👌

Cons:

Nothing

2026-08-05 via Nuitee
N
Naama family_with_children us
8
2026-08-03 via Nuitee
J
JENNIE couple us
9
2026-08-02 via Nuitee
G
Global51130841730 Family
8
Clean rooms, helpful staff
Pros:

The hotel is located in a charmless area of a charmless town and not within walking distance of much. That said, the hotel and room were clean and roomy and the hotel staff were friendly and helpful. We had two dogs with us on our trip. The hotel had a convenient pet area to do their business. It was clean and well stocked with clean up bags.

2026-08-01 via Tripadvisor
L
Laura solo_traveller us
10
Pros:

Cleanliness, staff, rate.

Cons:

No ice machine available on 2nd.

2026-07-20 via Nuitee
M
Maria family_with_children us
8
Comfortable stay near Rogue River
Pros:

The location was clean and had everything we needed. Breakfast was fresh and delicious.

Cons:

The room didn’t have extra blankets/pillows for the sofa bed. The front desk was prompt and brought us a set for our stay.

2026-07-20 via Nuitee
J
Johan couple za
5
2026-07-19 via Nuitee
P
Patti extended_group us
8
It was a nice facility but expected better quality amenities for the price.
Pros:

The location and facility was nice but the breakfast was not impressive. There were not many choices and the sausage was undercooked. The eggs were runny. For the price, I've had much better for less.

Cons:

The coffee situation and marketing is confusing. It seems that coffee is always available... but not clear that it is for purchase.

2026-07-13 via Nuitee
G
Gregory family_with_children us
8
2026-07-12 via Nuitee
P
Pamela couple us
10
2026-07-12 via Nuitee
M
Mr. & Mrs. Murr solo_traveller us
9
Pros:

I enjoyed staying here. It was very clean inside the building and room. The location was great. The staff was very welcoming. There was plenty of parking I liked that there were plenty of towels and toiletries. The bed was comfortable and the room was spacious. They have quite a few amenities for their guests. I booked this place because of the complimentary breakfast and great reviews it had on their website.

Cons:

The only issue I had with our stay was our very bottom. The mattress sheet was stained and I noticed it in the morning and the mattress shifted a little bit so I took a picture. Mentioned it to the lovely lady staff member when we left. It just tells me that they washed the sheets but not the very bottom mattress cover /sheet. I would toss it and replace it. was. Looks like it could have been coffee but I would check every mattress sheet and if it has a stain replace it throw it away. It's not something to have on a bed when it's such a nice hotel. That was my only problem that I had it kind of grossed me out but otherwise I would stay here again.

2026-07-11 via Nuitee