Hampton Inn & Suites West Haven

Hotels
•
Hampton Inn
8 (685 reviews)
510 Saw Mill Road , West Haven , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Poor breakfast quality
Additional charges for parking
Issues with cleanliness in some areas

Categories

Cleanliness
7.75
Overall cleanliness was mentioned positively, but some rooms had issues like dirty bathtubs.
Service
9.25
Service was highlighted positively with friendly staff, although some reviews noted odd interactions.
Location
8.25
Location was convenient for nearby attractions, but some reviews hinted at the area being undesirable.
Room Quality
8.25
Rooms were generally clean and comfortable, though some mentioned wear and tear.
Amenities
7.75
Amenities like the pool and breakfast options were mentioned with mixed reviews.
Value for Money
7.75
Concerns were raised about pricing being high for the experience provided.
Food and Beverage
6.75
Breakfast options received negative feedback regularly, indicating below-average quality.
Overall Experience
8.25
Guests had an okay experience with several positive aspects and some noteworthy shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:52

Property Description

Convenient Location
Located just 2 miles from downtown West Haven and 4 miles from Yale University, the Hampton Inn and Suites West Haven offers easy access to key destinations.

Comfort and Convenience
Enjoy spacious rooms with free Wi-Fi, a daily breakfast buffet, indoor pool access, a gym, and a business center with fax/copy services. Laundry facilities are also available for your convenience.

Modern Amenities
Relax in rooms equipped with a flat-screen cable TV, coffee maker, work desk, and ironing facilities. Whether for business or leisure, this hotel caters to all your needs.

Book your stay at Hampton Inn and Suites West Haven for a seamless and enjoyable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HVN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 12 per day.

Location

Guest Reviews

8
Based on 685 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.25
C
Christopher • couple • us
8
2026-02-08 • via Nuitee
C
Crystal • couple • us
1
2026-01-29 • via Nuitee
T
Taresa • couple • us
7
the stay was good, I like the room it was very clean and comfortable
Pros:

I didn't care for the breakfast

Cons:

the orange juice was watery and the eggs had cheese everyone doesn't like cheese or can't eat cheese

2026-01-20 • via Nuitee
D
Dominique • couple • us
10
2026-01-19 • via Nuitee
D
Dennis • couple • us
8
This was an OK experience. Not great, but OK.
Pros:

The swimming pool was cloudy and so swimming wasn't an option. The staff, although not rude, were kind of smug. The staff working the counter could have been more engaging(remember, this is hospitality). The girl managing the breakfast area was wearing a frown for both mornings that we were there. Needless to say, she was not greeting anyone with a "good morning" which is unacceptable in the Hospitality business. In fact, the breakfast girl was not saying anything to anyone. She was just standing there looking miserable(kind of awkward). The room was very big with two queen size beds which I appreciated. The bathroom was also big. The water pressure was excellent. The fridge worked great. The air conditioning worked great. The elevator worked fine. The parking lot was fine. Full breakfast is included, which is great. I asked for extra blankets and it was no problem as the house keeping staff handed them to me right away. The room and bathroom were clean.

Cons:

Cloudy swimming pool. Smug, unfriendly staff. Bad wallpaper repairs inside of the room. I appreciate that the breakfast is included but it is mediocre. Our room was kind of expensive for everything considered. They try to scam you into paying for parking as they only mention the policy in "Fine Print" way down low on a page.

2026-01-19 • via Nuitee
K
Keziah • couple • us
10
Had a comfortable stay
Pros:

Very clean, great staff. Good breakfast

Cons:

N/a

2026-01-19 • via Nuitee
D
Dimitri • solo_traveller • us
1
It was okay not the best
Pros:

The location

Cons:

When I arrive, the key system wasn’t working so I had to let the front desk know when I’m leaving or when I’m going back up upstairs in my room because they’re the only one that have the key. Secondly, the front desk manager lost her keys so I was locked out of my room for an hour because she didn’t know where the key was to let me in my own room.

2026-01-19 • via Nuitee
D
David • couple • us
1
2026-01-19 • via Nuitee
K
Kingsford • couple • us
9
Pros:

Very good

Cons:

Everything was good

2026-01-19 • via Nuitee
A
Arzt • couple • us
5
Due to the dirty floor I chose not to shower. I reported this to to hotels.cpm with no response
Pros:

The staff, breakfast and the quietness of the roo

Cons:

The bathroom floor was dirty and the inability to connect to the wifi.

2026-01-16 • via Nuitee
A
adel • couple • us
4
Ok
Pros:

Bed is comfortable

Cons:

The manager Kevin. Is awful and jerk

2026-01-15 • via Nuitee
A
Angelo • solo_traveller • us
10
Pros:

Staff could not have been more helpful and friendly.

Cons:

Everything was great.

2026-01-14 • via Nuitee
T
taniesha • family_with_children • us
5
Fair
Pros:

The lobby

Cons:

Pool was down and didn’t know until arrival

2026-01-11 • via Nuitee
T
Torrin • couple • us
6
2026-01-05 • via Nuitee
M
Meleca • couple • us
10
It’s close to the highway but it’s the noise from outside didn’t affect me inside since there was no noise of the traffi
Pros:

How clean it is

Cons:

N/A

2026-01-04 • via Nuitee
M
MARIA DE LOURDES • extended_group • us
5
Cons:

The breakfast

2026-01-04 • via Nuitee
J
Jenna • extended_group • us
1
2026-01-02 • via Nuitee
D
David • couple • us
10
Pros:

Friendly...clean...great location

Cons:

Pool heater was broken...was gonna suprise my boy with indoor pool...small problem.

2025-12-31 • via Nuitee
C
Colin • couple • us
4
Pros:

Easy to get to

Cons:

Did not plow the parking lot at all, really bad start to checking into a hotel when you can hardly get into the parking lot safely. Front desk worker was very odd. Room was lesser than advertised, not as clean as should be. Bed was comfortable, shower was nice

2025-12-29 • via Nuitee
K
Karla • couple • us
10
2025-12-29 • via Nuitee