Hampton Inn Hampton-Newport News

Hotels
Hampton Inn
8.8 (465 reviews)
3101 Coliseum Drive , Hampton , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Rooms need upgrades

Categories

Cleanliness
8.19
Several reviews mention issues with cleanliness including dirty carpets and smells.
Service
9.66
Multiple guests praised the staff for being friendly and helpful.
Location
9.2
Location is convenient with access to restaurants and attractions.
Room Quality
7.65
Rooms are described as old and in need of upgrades, with some reports of odors.
Amenities
9.18
Positive comments regarding breakfast and available facilities like refrigerators.
Value for Money
9.14
Good value for weekday stays despite some issues mentioned.
Food and Beverage
8.69
Breakfast was generally rated well, but with suggestions for improvement.
Overall Experience
8.66
Guests had a mix of experiences but overall enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:30

Property Description

Convenient Location Across from Sentara Careplex Hospital

Indoor Pool and Gym for Relaxation and Fitness

Complimentary Wi-Fi and Flat-Screen TV in Every Room

Experience comfort and convenience at Hampton Inn Hampton-Newport News. Unwind in the indoor pool, stay active in the gym, and enjoy modern amenities like free Wi-Fi and a flat-screen TV. With a prime location near Sentara Careplex Hospital, this hotel is perfect for both leisure and business travelers. Don't miss out on the daily breakfast and easy access to nearby attractions such as the Mariners' Museum and Langley Air Force Base. Book your stay now for a memorable experience!

Important information:

For rates where cancelation is possible, free cancelation is possible until 4pm on the day prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 465 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.2
Room Quality: 7.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 8.69
Overall Experience: 8.66
B
Brittany couple us
5
Ugh
Cons:

The door keys didn’t work. Locked out of our room while waiting for door knob to be replaced with batteries. Alarm went off we were disturb from our slumber had to leave hotel in the middle of the night with our children

2026-08-03 via Nuitee
M
Michelle family_with_children us
3
Would never stay at this location again! Waste of money!
Cons:

There isn’t much that I liked. This location definitely doesn't compare to other Hampton Inns I have stayed at! Staff was rude and not helpful upon check in & check out , rooms are old, outdated, fan in bathroom broken and room & bathroom were not very clean & furniture was all marked up .. ice machine broken.. soda machine broken.. Would never stay or recommend this location. As a multi business owner I travel alot and was highly disappointed with this location. The quality is definitely not there compared to other Hampton Inns I’ve stayed at and the price point charged is not worth it!. Doesn’t make me want to stay at another Hampton Inn anytime soon. Was definitely a waste of almost $500!! Only thing I liked about our stay was the close proximity to the things we were doing..

2026-07-21 via Nuitee
P
Pat solo_traveller us
7
Had a good visit here
Pros:

Was in a good location

2026-07-11 via Nuitee
S
Staples couple us
10
2026-07-07 via Nuitee
J
J solo_traveller us
9
2026-06-30 via Nuitee
G
Garry solo_traveller us
6
2026-06-23 via Nuitee
B
Barbie couple us
10
2026-06-22 via Nuitee
R
Rickey solo_traveller us
10
2026-06-22 via Nuitee
W
William couple us
5
Great location.
Cons:

Black mold in shower door. Breakfast was just ok.

2026-06-19 via Nuitee
C
Cuffee solo_traveller us
1
2026-06-18 via Nuitee
G
Gilchrist solo_traveller us
10
Pros:

I liked the fact that the staff made us comfortable . They asked about our comfort level often and our needs were met.

Cons:

They ran out of reg coffee but that's normal according to the size of how many guest

2026-06-18 via Nuitee
J
Jabarri couple us
4
2026-06-17 via Nuitee
J
Jones family_with_children us
10
Excellent and courtesy staff
Pros:

Breakfast was good but they should offer turkey products not everyone eat pork

Cons:

No turkey products for breakfast

2026-06-15 via Nuitee
A
Amy couple us
10
My stay was great. The room was nice and clean and equipped with everything I needed. The staff was great.
Pros:

The rooms were nice and clean.

Cons:

The only thing is that I wish the boiled eggs were warm and not cold.

2026-06-15 via Nuitee
K
Kathleen solo_traveller us
10
Great location and staff.
Pros:

Location, friendly staff.

Cons:

Trouble with A/C but I reported it .

2026-06-09 via Nuitee
D
Dhalia family_with_children us
8
Worth the money
2026-05-27 via Nuitee
H
Henry couple us
10
Always great
Pros:

Everything

Cons:

N/A

2026-05-26 via Nuitee
L
LaJoya solo_traveller us
10
Pros:

The staff was absolutely WONDERFUL!!! They were super friendly and helpful.

2026-05-13 via Nuitee
T
Tillman family_with_children us
9
2026-04-26 via Nuitee
J
John couple us
7
2026-04-20 via Nuitee