Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Comfortable Rooms
Cons:
Cleanliness Issues
Inconsistent Amenities
Breakfast Quality

Categories

Cleanliness
8.64
Some reviews mention cleanliness issues such as marks on walls and unpristine bed linen.
Service
10
General sentiment highlights the staff as friendly and helpful.
Location
10
The location is frequently praised, especially being right on the seafront.
Room Quality
9.14
Some rooms had lovely views, but others were described as tired or shabby.
Amenities
9.64
The amenities were a mix of positive comments about the bar/dining area but also some complaints about the shower and the absence of certain items.
Value for Money
9.14
While some guests felt it was a bit pricey, others equated it to decent value given the location.
Food and Beverage
8.64
Breakfast reviews were mixed, with poor variety mentioned in some cases.
Overall Experience
10
Most reviews express satisfaction with their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:40

Property Description

Luxurious Accommodation
Experience the charm of The Chatsworth Hotel with spacious rooms featuring elegant marble bathrooms, smart TVs, and picturesque coastal views. Indulge in the opulence of our Junior Suites with a double jacuzzi and walk-in shower for the ultimate relaxation.

Delightful Dining and Leisure
Start your day with a delectable breakfast served in various scenic locations. Embrace a pampering session at the hotel spa or maintain your fitness regime at the well-equipped gym. Additionally, pets are warmly welcomed for a memorable stay.

Convenient Amenities and Attractions
Benefit from on-site parking facilities and explore Eastbourne's vibrant attractions easily accessible from the hotel. Unwind with entertainment options like Netflix, Amazon Prime, and Disney+ on your in-room Smart TV.

Book your stay at The Chatsworth Hotel for a luxurious seaside escape with unparalleled comfort and convenience.

Important information:

There will be a £20 supplement charge for pets per night.

Breakfast is available at the property for all guests, served in either the breakfast lounge, guest bedrooms or the terrace; between 08:00-10:30.

Should you wish to cancel your reservation please ensure that you inform the hotel, at least 5 days prior to your check-in date; in order to receive a full refund. If your booking is canceled within the 5 day window, a one night charge is applied. Additionally, should you wish to shorten your stay, once checked-in, a charge of the following night's stay will be applied.

In the event of a shortened stay after check-in, a charge equivalent to one night's rate will apply. This fee is nonrefundable and will be assessed regardless of the remaining duration of the original reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 2.20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 17 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1843 reviews
Cleanliness: 8.64
Service: 10
Location: 10
Room Quality: 9.14
Amenities: 9.64
Value for Money: 9.14
Food and Beverage: 8.64
Overall Experience: 10
A
Arnaldo • couple • gb
8
2026-05-15 • via Nuitee
R
Ron • couple • nl
9
Pros:

Mooi gerenoveerd. Super kamer. Personeel soms nog onwennig.

2026-05-14 • via Nuitee
C
Colin • couple • gb
6
This hotel is ideal for a short stay but we would not want to stay here for a week.
Pros:

Very convenient location overlooking sea front and close to all amenities and 24 hour parking directly opposite the hotel for £2.50 a day with ticket purchased from reception. A spacious, clean hotel with a beautifully decorated dining room. The staff were very welcoming, pleasant and helpful.

Cons:

The breakfast was very disappointing. Overcooked bacon and sausage and undercooked, over seasoned egg is not good value for £20. We had to ask for extra pillows as they were too flat for our liking. Our biggest gripe was the inadequate space available in our room to make a cup of tea which was on a very small low level table almost at ground level. We had to buy bottles of water and fresh milk every day as we do not like uht milk sachets. There was also a fixed low level mirror on the dressing table which you had to crouch down on the floor to see into which would not be ideal for elderly guests with mobility issues. Just to be nit picky It might have been kinder to leave an extra sachet of biscuits for 2 guests instead of one sachet, especially for the price we were paying.

2026-05-12 • via Nuitee
V
virginia • extended_group • gb
8
Central location comfortable and clean hotel
Pros:

Very central and on the sea front. The hotel was clean and pleasant

Cons:

Our room on the top floor was quite airless and there was a problem with seagulls if you opened the window too much. But the hotel gave us a fan and this improved things

2026-05-11 • via Nuitee
N
Nicholas beal • solo_traveller • gb
10
2026-05-11 • via Nuitee
M
Marzdi • solo_traveller • in
7
Old world charm but overpriced
Pros:

Excellent location, reasonable breakfast, very large bathrooms

Cons:

Our TV stopped working for one night, was fixed the nwxt morning. Pillows were horrible and bed too soft

2026-05-10 • via Nuitee
L
Laurence • couple • gb
8
2026-05-09 • via Nuitee
J
Joan • couple • us
5
Nice people that work there, but we will stay somewhere else next time.
Pros:

The staff were excellent! Helpful and so friendly.
The bed was very comfortable. We came from an overnight flight and had not slept, and the bed was great. The room was also very clean.

Cons:

The food was not good at all. We did not enjoy breakfast and paid for it. Both days. The food we got in the evening was inedible. It was a big disappointment.
The room was quite tired looking, could use an upgrade. However it was clean.

2026-05-08 • via Nuitee
S
Samantha • extended_group • gb
7
Hotel was okay.. a bit overpriced for the value of service and facilities.was short on choice of drinks in bar. Not enou
Pros:

Location

Cons:

Rooms were spacious and clean , but tired and required updating, decorating and refurbishing .
There was no drinking water in the rooms and not enough beverages for 2 people.

2026-05-05 • via Nuitee
A
Angela • couple • us
9
Pros:

The location is perfect, across from the main promenade. The hotel was nicely decorated and provided a good breakfast. I thought the staff were wonderful. They made us feel so welcome and no request was too much trouble for them.

2026-05-04 • via Nuitee
X
Xuejing • extended_group • cn
10
2026-04-29 • via Nuitee
L
Lee • solo_traveller • gb
2
Pros:

Staff were friendly

Cons:

Room was so cold I had to leave and book a different hotel

2026-04-29 • via Nuitee
K
Kate • family_with_children • gb
9
Relaxing & lovely.
Pros:

Brilliant location. Friendly staff & very family focused. Always made to feel welcome.

2026-04-28 • via Nuitee
D
David • solo_traveller • gb
10
L2L Day off in Eastbourne
Pros:

The staff, from the beginning of the day to the end.
Breakfast was excellent with good choices.
Late evening drinks in the lounge.

Cons:

Nothing I can think off.

2026-04-28 • via Nuitee
E
Eboni • couple • gb
3
Not worth the price
Pros:

View is right on the pier. Live music and old feel of the foyer and elevator is nostalgic

Cons:

Honestly it’s such an outdated hotel. Scrapes of paint coming off the walls, stains on the carpet, windows were dirty and fixtures, especially in the bathroom, were rusting in places. For the price it was not worth it but unfortunately there are not a lot of other options in Eastbourne. Also the phone in the room (that was caked in dust) didn’t work so I had to go downstairs to ask for an iron, only to get a leaky broken one with a stained ironing board. If your willing to pay £500 for 2 days in an old B&B then this is your best bet

2026-04-27 • via Nuitee
S
Sally • family_with_children • gb
7
Great location. Bar man really friendly towards our autistic son thank you. Great to use the lounge
Pros:

Delicious although fresh pastries would be great. My son was sad as no pancakes. Maybe add a child friendly breakfast option. Coffee in a thermos cafetiere as it was cold by the time breakfast had been cooked as it came in a cup.

Cons:

The second bed at the bottom of bed. We had requested the free extra bed but were given the sofa bed. One pack of biscuits and limited tea choice.

2026-04-27 • via Nuitee
B
Bethany • couple • gb
10
2026-04-26 • via Nuitee
P
Poppy • couple • gb
8
Lovely junior suite
Pros:

Room was lovely we was upgraded too

Cons:

Ordered poached eggs and salmon for breakfast , hardly any salmon and eggs we’re definitely not poached

2026-04-26 • via Nuitee
V
Vanessa • couple • gb
9
Excellent, enjoyable, relaxing and comfortable
Pros:

I loved my room, amazing sea view. The staff were all friendly and welcoming. Very comfortable and pleasant place to stay!

Cons:

The windows needed cleaning would be my only gripe I guess.

2026-04-25 • via Nuitee
M
Michael • solo_traveller • ch
8
Pros:

Grösse vom Zimmer, Aussicht auf das Meer, es ist ruhig, Lage ist top

Cons:

wenig Steckdosen (im Badezimmer gar keine), kein Kleiderschrank, kein Kühlschrank

2026-04-24 • via Nuitee