Homewood Suites by Hilton Cleveland-Beachwood

Hotels
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Homewood Suites by Hilton
8.8 (327 reviews)
25725 Central Parkway , Beachwood , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Spacious and cozy rooms
Cons:
Issues with cleanliness and some amenities
High noise level from neighboring rooms

Categories

Cleanliness
7.95
Mixed reviews regarding cleanliness, with blood found in one room and complaints about dirty touch points.
Service
9.45
Staff was frequently described as friendly and accommodating, offering an exceptional level of service.
Location
9.25
Perfect location near restaurants and John Carroll University, appreciated by guests.
Room Quality
8.45
Rooms were spacious and cozy, though some reported issues with beds and general cleanliness.
Amenities
8.95
Good amenities including a nice pool and breakfast, though some items did not function as expected.
Value for Money
8.45
Considered somewhat expensive for the quality, balancing pros and cons noted regarding comfort.
Food and Beverage
8.95
Breakfast was often rated positively with good variety, though there were some mentions of cold hot tub.
Overall Experience
8.95
Overall a pleasant experience with many positive aspects, despite some significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:49

Property Description

Convenient Location near I-271 and Cleveland City Center

Exploration and Convenience at Your Doorstep
Discover shopping centers, local dining spots, and golf courses in the vicinity. Corporate offices like General Electric are a stone's throw away.

Comforts of Home Away from Home
Feel at home with full kitchens, complimentary Wi-Fi, and a fitness center in every suite. Start your day right with a delicious hot breakfast at no extra cost.

Ready to experience the perfect blend of convenience and comfort at Homewood Suites Cleveland-Beachwood? Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests must be 21 years of age to check in at this hotel.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLE

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 327 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.25
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.95
C
Coleen • couple • us
10
Pros:

Staff was amazing

Cons:

Can't complain

2026-02-11 • via Nuitee
K
Karen • couple • us
10
Best hotel in Cleveland
Pros:

I have stayed here dozens of times over the years and it is consistently my favorite hotel. It's always clean. We had a TV that needed reset and maintenance came up immediately. I love the suite and could actually live here long term. Breakfast in the morning is sumptuous: bacon and eggs, cereal, fresh fruit, yogurt, waffles, bagels, etc. I've seen the same lady working the desk for at least 10 years which tells me they value their employees. If they value their employees, they will value their customers and they do. Other hotels should take notice. Homewood Suites is the hot ticket.

Cons:

I have no complaints.

2026-01-31 • via Nuitee
K
Kristen • family_with_children • us
8
Conveniently located and nice staff
Pros:

Offered a suite option

Cons:

Not enough dishes in room and they were dirty

2026-01-26 • via Nuitee
C
Cache • family_with_children • us
10
It was nice, breakfast was good, room was really clean, security at the door was a good idea, I love it there
Pros:

Staff are always friendly, check in was fast, clean and smelled good

Cons:

Food was good but eggs and sausage was cold

2026-01-26 • via Nuitee
Z
Zalyah • family_with_children • us
10
2026-01-19 • via Nuitee
T
Trisha • couple • us
8
Pros:

We didn't get to stay for breakfast, but it looked awesome. Clean and comfortable room, super nice staff and it felt like a safe location.

2026-01-19 • via Nuitee
K
Karla • couple • us
1
I was very disappointed in the Hilton brand.
Pros:

I loved to location, very convenient.

Cons:

The rooms were not cleaned well, dust on the ceiling fans. Look like water damage in the walls

2026-01-19 • via Nuitee
C
Charda • family_with_children • us
10
Good breakfast great stay.
Pros:

The property was so clean and smelled so good when you walk in. All the employees were friendly. The breakfast was so good too.

Cons:

N/A

2026-01-19 • via Nuitee
J
Janelle • solo_traveller • us
8
2026-01-19 • via Nuitee
S
Sharita • solo_traveller • us
8
2026-01-03 • via Nuitee
G
Glenn • solo_traveller • us
10
Amazing
Pros:

The staff was amazing. I stay here whenever I come down from buffalo to the Cleveland Clinic. The women in 3rd shift Constance was amazing and very friendly and helpful. She went above and beyond.

Cons:

Didn't go in this stay, but last stay the hit tub was cold

2025-12-31 • via Nuitee
• couple • us
9
Awesome
Pros:

Breakfast was amazing

Cons:

The hot tub was cold

2025-12-26 • via Nuitee
S
Shessie7 • family_with_children • us
8
Nice hotel, good price- would definitely stay again just update beds!
Pros:

Property was nice and clean. Staff was very nice and helpful. We got a room with a king bed and 2 queens and a pull out sofa bed. Room has 2 bathrooms, awesome for a family of 5! Food was a great selection, tasted very good.

Cons:

Beds and pillows left a lot to be desired. Could use updating. Shower squealed when the hot was all the way on

2025-12-22 • via Nuitee
• family_with_children • us
5
My room was nice and cozy, but when my daughter and I woke up in the morning, we found blood on the
Pros:

I loved the staff and amenities, and the hotel was clean and pleasant overall.

Cons:

My room was nice and cozy, but when my daughter and I woke up in the morning, we found blood on the blanket that wasn’t ours. We got up and left immediately

2025-12-09 • via Nuitee
L
LINDA • solo_traveller • us
8
Pleasant stay.
Pros:

Breakfast was fine. Suite was nice for larger group

Cons:

Old dated.

2025-11-24 • via Nuitee
S
Sarah • extended_group • us
10
2025-11-11 • via Nuitee
C
Clifford • extended_group • us
10
Pros:

Nice ambiance and cozy vibes!

2025-11-03 • via Nuitee
L
Lisa • family_with_children • us
10
Pleasant
Pros:

Pet friendly

Cons:

Had a little trouble finding our reservation but they found it

2025-10-27 • via Nuitee
K
Kathryn • couple • us
10
2025-10-18 • via Nuitee
D
David G • family
10
Pros:

Excellent hotel. Walkable restaurants in the area. Clean. Friendly staff.

2025-10-12 • via Nuitee