Eurostars Das Letras

Hotels
Eurostars Hotels
8.7 (3193 reviews)
Rua Castilho, 6 - 12 , Lisbon , pt

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast
Cons:
Maintenance issues
Inconsistent cleanliness

Categories

Cleanliness
8.16
Several reviews point to issues with cleanliness and maintenance in some areas, indicating a need for improvement.
Service
9.13
Overall, guests appreciated the friendliness and helpfulness of the staff.
Location
8.97
Multiple guests noted the hotel's convenient location near attractions and public transport.
Room Quality
8.62
Rooms were described as spacious and comfortable, though some furnishings may be aging.
Amenities
8.65
General satisfaction with hotel amenities, though some guests noted improvements could be made.
Value for Money
8.61
Guests felt the hotel offered good value for the price considering the location and service.
Food and Beverage
8.66
Positive mentions of breakfast quality and variety, with some areas noted for improvement.
Overall Experience
8.83
Overall, guests had a pleasant experience, highlighting both positives and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Designer Rooms
Eurostars Das Letras in historic Lisbon offers designer rooms with flat-screen TVs, free Wi-Fi, and a pillow menu. Each themed room boasts marble and timber furnishings, providing a luxurious stay with top-notch bathroom amenities.

Panoramic Views and Tranquility
Despite its central location, guests can enjoy peaceful stays with quiet rooms at Eurostars Das Letras. Some rooms even offer stunning panoramic views of São Jorge castle, adding a touch of magic to your experience.

Convenient Location and Amenities
With a well-equipped fitness centre, sauna, and outdoor dining terrace, Eurostars Das Letras ensures a comfortable and convenient stay. Explore nearby attractions like the Botanic Gardens and Avenida da Liberdade statues easily, with the Avenida Metro Station just a short walk away.

Book your stay at Eurostars Das Letras now for a perfect blend of luxury and convenience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3193 reviews
Cleanliness: 8.16
Service: 9.13
Location: 8.97
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.83
S
Sidney solo_traveller br
10
Maravilhoso
Pros:

Quartos excelentes, limpos e espaçosos

2026-06-26 via Nuitee
Y
Yuriy couple us
10
2026-06-26 via Nuitee
V
Valerie extended_group de
10
2026-06-25 via Nuitee
B
Bottan solo_traveller ar
8
2026-06-24 via Nuitee
T
Tom couple gb
9
2026-06-24 via Nuitee
V
Viktoria couple de
10
Tolles Hotel um die Stadt zu erkunden.
Pros:

Sehr sauber, sehr gute Lage, nettes Personal

2026-06-23 via Nuitee
G
GRACE extended_group us
10
2026-06-22 via Nuitee
J
Juan couple es
7
2026-06-21 via Nuitee
E
eduard solo_traveller es
7
Correcto pero el hotel necesita reformas
Pros:

Ubicacion y personal

Cons:

Hitel viejo sin encanto

2026-06-21 via Nuitee
V
Vicente Jesús couple ar
10
Espectacular todo
Pros:

Excelente en todo

2026-06-20 via Nuitee
W
Walter couple br
7
2026-06-20 via Nuitee
A
ana family_with_children sv
8
Normal
Pros:

El desayuno excelente

2026-06-19 via Nuitee
B
Bayarena extended_group us
7
Watch your room charges
Pros:

The lobby smelled great.

Cons:

They charged someone else’s breakfast to our room. We disputed at checkout. Signature didn’t match ours. We were assured it wouldn’t he charged. Now I’m home and they charged us $100 EUROS. I messaged them and got no response. Will now need to dispute on my credit card. Disappointing

2026-06-19 via Nuitee
S
stefan couple ch
8
Gutes Preis-Leistungsverhältnis. Empfehlenswert.
2026-06-16 via Nuitee
E
Emir solo_traveller us
9
Great hotel in Lisbon
Pros:

The location, room and bathroom were excellent!

2026-06-15 via Nuitee
M
Mauro couple br
10
2026-06-15 via Nuitee
A
Armando Augusto extended_group br
9
Cons:

O único senão do hotel é o acesso das malas no andar térreo , pois temos que carrega-las ( para cima e para baixo ) nas escadas. Sugiro que sejam feitas rampas de acesso.

2026-06-15 via Nuitee
S
Sérgio extended_group br
10
2026-06-15 via Nuitee
V
Vasco couple pt
8
2026-06-14 via Nuitee
G
Galileu Augusto couple br
10
Satisfação
Pros:

Belo design, conforto e limpeza

2026-06-14 via Nuitee