Eurostars Das Letras

Hotels
•
Eurostars Hotels
8.7 (3024 reviews)
Rua Castilho, 6 - 12 , Lisbon , pt

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast
Cons:
Maintenance issues
Inconsistent cleanliness

Categories

Cleanliness
8.16
Several reviews point to issues with cleanliness and maintenance in some areas, indicating a need for improvement.
Service
9.13
Overall, guests appreciated the friendliness and helpfulness of the staff.
Location
8.97
Multiple guests noted the hotel's convenient location near attractions and public transport.
Room Quality
8.62
Rooms were described as spacious and comfortable, though some furnishings may be aging.
Amenities
8.65
General satisfaction with hotel amenities, though some guests noted improvements could be made.
Value for Money
8.61
Guests felt the hotel offered good value for the price considering the location and service.
Food and Beverage
8.66
Positive mentions of breakfast quality and variety, with some areas noted for improvement.
Overall Experience
8.83
Overall, guests had a pleasant experience, highlighting both positives and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Designer Rooms
Eurostars Das Letras in historic Lisbon offers designer rooms with flat-screen TVs, free Wi-Fi, and a pillow menu. Each themed room boasts marble and timber furnishings, providing a luxurious stay with top-notch bathroom amenities.

Panoramic Views and Tranquility
Despite its central location, guests can enjoy peaceful stays with quiet rooms at Eurostars Das Letras. Some rooms even offer stunning panoramic views of São Jorge castle, adding a touch of magic to your experience.

Convenient Location and Amenities
With a well-equipped fitness centre, sauna, and outdoor dining terrace, Eurostars Das Letras ensures a comfortable and convenient stay. Explore nearby attractions like the Botanic Gardens and Avenida da Liberdade statues easily, with the Avenida Metro Station just a short walk away.

Book your stay at Eurostars Das Letras now for a perfect blend of luxury and convenience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3024 reviews
Cleanliness: 8.16
Service: 9.13
Location: 8.97
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.83
T
Telmo Luiz • solo_traveller • br
10
Pros:

Tudo maravilhoso

Cons:

Nada

2026-04-18 • via Nuitee
V
Valerio • couple • it
8
Ottimo albergo
Pros:

Ottima colazione

Cons:

Sauna, colazione e letto

2026-04-17 • via Nuitee
J
João Daniel • couple • br
10
2026-04-17 • via Nuitee
O
Omar • couple • ma
10
2026-04-17 • via Nuitee
P
Paulo Eduardo • couple • br
8
Ótima localização mas quem teve a ideia de fazer paredes de vidro?
Pros:

Cama muito boa e excelente localização.

Cons:

Banheiro é todo de vidro, porem luzes atrapalham quem estiver dormindo. A mola da porta do banheiro é muito dura d barulhenta. Quem nao acorda com as luzes, acorda com o barulho da mola.

2026-04-17 • via Nuitee
K
Kohsei • family_with_children • gb
10
2026-04-16 • via Nuitee
C
Cathrin • couple • de
8
Toller Kurztrip in eine tolle Stadt.
Pros:

Ein schönes Hotel, sehr zentral gelegen.
Das Frühstück war super.

Cons:

Die Fenster in den Zimmern zur Straße sind nicht gut isoliert.

2026-04-16 • via Nuitee
R
Renata • family_with_children • br
9
2026-04-14 • via Nuitee
K
Keiu • solo_traveller • ee
9
Pros:

Kogu külastus oli väga meeldiv. Personal oli bäga abivalmis ja tore. Asukoht on suurepärane ja tuba oli vaikne. Tore oli, et kohapeal oli võimalik ka massaaži saada. Kindlasti külastaksin uuesti.

Cons:

Hotelli restoranis pakutud toit oli külm.

2026-04-13 • via Nuitee
P
Patrizia • solo_traveller • it
9
2026-04-13 • via Nuitee
M
Marco • extended_group • it
8
Bene ma da un 5 stelle ci si aspetta qualcosa in più!
Pros:

Colazione eccezionale, letti molto comodi, posizione ottima

Cons:

Doccia con vasca, non sembra un 5 stelle

2026-04-11 • via Nuitee
G
George • couple • gr
10
2026-04-11 • via Nuitee
M
Maria Luisa • extended_group • es
8
Un hotel para descansar y disfrutar
Pros:

La ubicación perfecta. Zona muy céntrica y sin ruidos. La comida del restaurante excelente. El personal de recepción atento, simpático y servicial. Hotel muy recomendable.

Cons:

La habitación tenia una vistas muy feas porque daba a la parte de atrás del hotel. No hay ningún canal en español en la televisión y teniendo en cuenta que hay muchos turistas españoles no se comprende en un hotel que en la fachada tiene 5 estrellas ( aunque en booking ponga 4 )

2026-04-11 • via Nuitee
J
javier • couple • ie
10
Excellent place to stay
Pros:

The staff were exceptionally kind, friendly, and polite, and always made us feel welcome.
The location it is walking distance to the main attractions.
Parking outside the hotel if there is an empty space or for an extra fee they have private parking.
During our stay, my partner celebrated her birthday, and we were pleasantly surprised to find a complimentary bottle of champagne, a small cake, sweets, and a lovely greeting from the hotel waiting for us in the room. It was a small gesture, but it made the experience feel very special and thoughtful.

2026-04-10 • via Nuitee
O
Oscar • extended_group • us
9
2026-04-09 • via Nuitee
A
andrea • couple • it
5
Cons:

STAFF la stanza non tutti i giorni è stata riordinata.

2026-04-09 • via Nuitee
W
Wivina • couple • br
10
Pros:

Cama muito confortável, funcionários receberam super bem. Super recomendo. Adorei

2026-04-09 • via Nuitee
G
Genc • family_with_children • xk
9
2026-04-09 • via Nuitee
H
Houshang • solo_traveller • ca
9
Good… really good and very comfortable
Cons:

No ramp for moving luggages. Bellboy not available. Elevators getting much better comparing to previous visits.

2026-04-09 • via Nuitee
G
Getúlio • family_with_children • br
9
2026-04-08 • via Nuitee