Eurostars Das Letras

Hotels
Eurostars Hotels
8.7 (2995 reviews)
Rua Castilho, 6 - 12 , Lisbon , pt

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast
Cons:
Maintenance issues
Inconsistent cleanliness

Categories

Cleanliness
8.16
Several reviews point to issues with cleanliness and maintenance in some areas, indicating a need for improvement.
Service
9.13
Overall, guests appreciated the friendliness and helpfulness of the staff.
Location
8.97
Multiple guests noted the hotel's convenient location near attractions and public transport.
Room Quality
8.62
Rooms were described as spacious and comfortable, though some furnishings may be aging.
Amenities
8.65
General satisfaction with hotel amenities, though some guests noted improvements could be made.
Value for Money
8.61
Guests felt the hotel offered good value for the price considering the location and service.
Food and Beverage
8.66
Positive mentions of breakfast quality and variety, with some areas noted for improvement.
Overall Experience
8.83
Overall, guests had a pleasant experience, highlighting both positives and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Designer Rooms
Eurostars Das Letras in historic Lisbon offers designer rooms with flat-screen TVs, free Wi-Fi, and a pillow menu. Each themed room boasts marble and timber furnishings, providing a luxurious stay with top-notch bathroom amenities.

Panoramic Views and Tranquility
Despite its central location, guests can enjoy peaceful stays with quiet rooms at Eurostars Das Letras. Some rooms even offer stunning panoramic views of São Jorge castle, adding a touch of magic to your experience.

Convenient Location and Amenities
With a well-equipped fitness centre, sauna, and outdoor dining terrace, Eurostars Das Letras ensures a comfortable and convenient stay. Explore nearby attractions like the Botanic Gardens and Avenida da Liberdade statues easily, with the Avenida Metro Station just a short walk away.

Book your stay at Eurostars Das Letras now for a perfect blend of luxury and convenience.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2995 reviews
Cleanliness: 8.16
Service: 9.13
Location: 8.97
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.83
D
Dariusz couple pl
10
2026-02-14 via Nuitee
D
Dariusz solo_traveller pl
10
2026-02-14 via Nuitee
R
Renata family_with_children br
10
Relaxante e confortável
Pros:

Quarto otimo

Cons:

Nada

2026-02-13 via Nuitee
S
sigalit metuka couple il
10
מהנה מאוד
Pros:

מיקום
נקיון
ארוחת בוקר מצויינת עם מבחר
גדול

2026-02-12 via Nuitee
S
Sami couple sa
8
Pros:

الموقع ، النظافة ، تعامل الموظفين

Cons:

موقع باب دورة المياة ( اعزكم الله ) وثلجي بدون قفل

2026-02-12 via Nuitee
C
CLAUDIA couple br
10
Conforto, praticidade e bom atendimento, com certeza voltarei.
Pros:

Conforto, limpeza e elegância!!!

Cons:

Gostei de tudo!!!

2026-02-11 via Nuitee
C
CLAUDIA couple br
10
Excelente custo benefício no coração de lisboa
Pros:

Hotel honesto e entrega o que promete

Cons:

gostei de tudo

2026-02-11 via Nuitee
A
anna nagai couple jp
8
Pros:

大変綺麗な部屋。備品も揃えています。
スタッフが親切に対応して下さり誠にありがとうございました。

2026-02-10 via Nuitee
L
Lothar solo_traveller de
8
2026-02-10 via Nuitee
C
carlos couple nl
8
2026-02-10 via Nuitee
A
Ana Rita solo_traveller us
10
It was a lovely stay and I most definitely recommend the hotel.
Pros:

The hotel was very nice and the staff was very accommodating to my requests, including an early check in and a late check out. It was well maintained and clean. The literary references are great.

Cons:

There are a few steps in the lobby that are inconvenient for heavy luggage, strollers or wheelchairs.

2026-02-08 via Nuitee
K
Kiyoshi couple jp
8
2026-01-31 via Nuitee
A
Adil couple ma
8
2026-01-30 via Nuitee
E
Eduardo couple es
9
Buen sitio para conocer Lisboa
Pros:

Limpieza amabilidad de los empleados

2026-01-30 via Nuitee
G
Gisah Gama couple br
10
2026-01-30 via Nuitee
O
Otti couple is
10
2026-01-30 via Nuitee
C
Carlos couple pt
8
2026-01-29 via Nuitee
F
Felipe family_with_children br
7
Não sei se voltaria, Lisboa tem ótimas opções por preço competitivo.
Pros:

Localização. Quarto espaçoso. Boa comida do room service/restaurante. Chuveiro (ducha) bom.

Cons:

Café da manhã MUITO fraco. Poucas opções, os pães não são aquecidos ou possuem como aquecer. Poucos frios, etc. Tudo bem mediano (no máximo).
Quartos padrão ok, não acho que corresponda às estrelas. Decoração genérica e sem graça.
O box do banheiro é elevado e a porta do Blindex deixa um vão que molha todo o banheiro.

2026-01-29 via Nuitee
D
Danielle solo_traveller ch
7
Pros:

Rien

Cons:

Hôtel qui ne mérite pas ses 5 étoiles
Restaurant catastrophique dans le hall de la réception, peu de choix dans les mets et personnel jeune et pas compétent

2026-01-29 via Nuitee
H
Harry solo_traveller ie
9
2026-01-28 via Nuitee