The Voyage Hotel Paddington

Hotels
•
Sonder
7.6 (1382 reviews)
13-17 Norfolk Square , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern decor
Cons:
Very small rooms
Cleanliness issues
Challenging booking process

Categories

Cleanliness
6.95
Several mentions of bad smells in bathrooms and old carpets, indicating cleanliness issues.
Service
8.45
Numerous reviews highlighted friendly and helpful staff.
Location
8.75
Consistent praise for the excellent location near Paddington Station.
Room Quality
6.75
Many reviews emphasized the small size of the rooms.
Amenities
7.25
Mixed sentiments about amenities, with some not functioning well while others were satisfactory.
Value for Money
7.25
Concerns about paying extra for services like cleaning and general dissatisfaction with room size.
Food and Beverage
7.75
General satisfaction with nearby dining options and neighborhood amenities.
Overall Experience
7.65
Overall a positive experience but with significant room for improvement in cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Central Location in London
Located in the heart of London, just 200 metres from Paddington Station, Sonder The Voyage offers a convenient and accessible stay for travelers looking to explore the city.

Modern Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, flat-screen TV, and private bathrooms with complimentary bed linen and towels provided in every room.

Nearby Attractions
With popular landmarks like Madame Tussauds, Royal Albert Hall, and Lord's Cricket Ground within a few kilometers, Sonder The Voyage is the perfect choice for those eager to immerse themselves in the vibrant culture of London.

Book your stay at Sonder The Voyage now for a memorable and enjoyable experience in London!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 1382 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.75
Room Quality: 6.75
Amenities: 7.25
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 7.65
K
Kerry • solo_traveller • gb
8
Comfortable
Pros:

Comfortable room, great location

Cons:

Room very small

2026-04-04 • via Nuitee
A
Alessandro • couple • it
7
2026-04-04 • via Nuitee
C
Catarina • solo_traveller • nl
9
2026-04-03 • via Nuitee
J
Julien Maltrait • couple • fr
9
2026-04-03 • via Nuitee
E
Edvin • couple • se
10
2026-04-02 • via Nuitee
G
Gabriella • couple • br
10
2026-04-01 • via Nuitee
G
Gabriella • couple • br
10
2026-04-01 • via Nuitee
D
Doriane • couple • fr
7
2026-04-01 • via Nuitee
I
Iliana • couple • be
9
Simple, rapide et efficace.
Pros:

Propre et proche du métro.

Cons:

Les chambres sont assez petite.

2026-04-01 • via Nuitee
N
Nadine • family_with_children • gb
9
Welcoming, clean & fit for what we needed.
Pros:

The property was clean, close to Paddington Station and other buildings/restaurant’s.

Cons:

The toilet/shower was very small. Not much room for movement at all. Wouldn’t recommend if you dislike confined spaces. The same applies to the lift space.

2026-03-30 • via Nuitee
A
ANNA MARIA • couple • es
10
Maravillosa estancia
Pros:

Los recepcionistas y el equipo en general, súper bien.
La habitación G05, amplia, limpia y con un ventana que da a la calle. Zona muy tranquila y a solo dos minutos andando de la estación de Paddington y de paradas de bus.
La cama es muy cómoda y extra grande. El baño un pelín pequeño, pero se veía nuevo, quizá reformado hace poco.

Lo recomiendo y volvería.

Cons:

La poca presión de agua en la ducha, por comentar algo.

2026-03-30 • via Nuitee
E
Emilie • couple • lu
6
Pros:

Lage

Cons:

WLAN hat nicht funktioniert. Fatal um zu Arbeiten.
Anstatt einen kleinen Tisch mit Stuhl, stand do ein Waschbecken?

2026-03-30 • via Nuitee
V
Viktoria • couple • at
7
2026-03-29 • via Nuitee
T
Tim • solo_traveller • de
8
2026-03-28 • via Nuitee
A
Andres • couple • ca
10
2026-03-28 • via Nuitee
K
Klara • couple • se
10
Nice staff
2026-03-28 • via Nuitee
B
Boismoreau • couple • fr
9
Parfait pour visiter
Pros:

L’emplacement et la beauté des lieux .

Cons:

La taille de la chambre .

2026-03-28 • via Nuitee
J
Jessica • solo_traveller • gb
10
Pros:

Close to paddington, very clean and comfy

Cons:

Room was small but just right for a single stay

2026-03-28 • via Nuitee
J
Jonny • couple • gb
8
Everything you bed
Pros:

Great location. 3 minute walk from Paddington. For the money, everything you need. Bathroom facilities, WIfi, coffee machine and smart TV worked just fine.

Cons:

Bed was really uncomfortable. Mattress very hard. Both me and my partner got stiff backs after both days. Also all the lights are on or off. No lamp. Annoying.

2026-03-27 • via Nuitee
Özge • couple • tr
8
2026-03-27 • via Nuitee