The Voyage Hotel Paddington

Hotels
Bespoke Hotels
7.6 (1791 reviews)
13-17 Norfolk Square , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Modern decor
Cons:
Very small rooms
Cleanliness issues
Challenging booking process

Categories

Cleanliness
6.95
Several mentions of bad smells in bathrooms and old carpets, indicating cleanliness issues.
Service
8.45
Numerous reviews highlighted friendly and helpful staff.
Location
8.75
Consistent praise for the excellent location near Paddington Station.
Room Quality
6.75
Many reviews emphasized the small size of the rooms.
Amenities
7.25
Mixed sentiments about amenities, with some not functioning well while others were satisfactory.
Value for Money
7.25
Concerns about paying extra for services like cleaning and general dissatisfaction with room size.
Food and Beverage
7.75
General satisfaction with nearby dining options and neighborhood amenities.
Overall Experience
7.65
Overall a positive experience but with significant room for improvement in cleanliness and room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:19

Property Description

Central Location in London
Located in the heart of London, just 200 metres from Paddington Station, Sonder The Voyage offers a convenient and accessible stay for travelers looking to explore the city.

Modern Amenities
Experience comfort and convenience with air-conditioned rooms, free WiFi, flat-screen TV, and private bathrooms with complimentary bed linen and towels provided in every room.

Nearby Attractions
With popular landmarks like Madame Tussauds, Royal Albert Hall, and Lord's Cricket Ground within a few kilometers, Sonder The Voyage is the perfect choice for those eager to immerse themselves in the vibrant culture of London.

Book your stay at Sonder The Voyage now for a memorable and enjoyable experience in London!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1791 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.75
Room Quality: 6.75
Amenities: 7.25
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 7.65
C
Carla couple de
9
2026-08-29 via Nuitee
D
Dina couple nl
7
2026-08-28 via Nuitee
C
Cliona couple ie
5
2026-08-28 via Nuitee
R
Rhys solo_traveller gb
8
2026-08-28 via Nuitee
A
Annalisa solo_traveller it
6
Con la Lower room non si riusciva a dormire per il rumore costante!!
Pros:

Shampoo e balsamo.

Cons:

La camera assegnata era al seminterrato, senza una finestra apribile che permettesse un adeguato ricambio d’aria. Inoltre, era estremamente rumorosa: giorno e notte si sentiva costantemente il rumore dei condizionatori posizionati proprio all’esterno della finestra, probabilmente a servizio dell’intero albergo.
Il rumore era ulteriormente aggravato dai rumori provenienti dalle camere del piano superiore e da quelle adiacenti: ogni volta che veniva aperta l’acqua o tirato lo sciacquone, i rumori degli impianti erano chiaramente udibili all’interno della camera.
La pulizia veniva effettuata nel pomeriggio, dopo pranzo. Infatti, l’ultimo giorno, essendo rientrata in camera all’ora di pranzo nonostante fossi uscita la mattina presto, non ho più usufruito del servizio di pulizia.peccato, perché la stanza è molto bella anche se piccola.

2026-08-28 via Nuitee
E
Elspeth solo_traveller gb
9
2026-08-27 via Nuitee
P
Patrick couple gb
10
2026-08-27 via Nuitee
G
Gregorio solo_traveller es
9
2026-08-27 via Nuitee
K
Karl couple ee
10
2026-08-27 via Nuitee
K
Karl couple ee
10
2026-08-27 via Nuitee
B
Brenda solo_traveller au
10
Pros:

Renovated room, very comfortable bed, lift to basement bedroom, location near Paddington railway station.

Cons:

Small bedroom, bathroom and shower cubicle but typical of London hotels in this price range.

2026-08-27 via Nuitee
J
Joseph couple gb
3
2026-08-27 via Nuitee
S
Sabrina S. solo_traveller it
9
Buon rapporto qualità/prezzo
Pros:

La posizione è grande cortesia e professionalità degli addetti al front office.

Cons:

Addetti al servizio di pulizia poco attenti

2026-08-27 via Nuitee
E
Estefanía solo_traveller es
8
Conveniente para paddington station, limpio
Pros:

Tenía aire acondicionado en la habitación, y me convenía la localización, personal muy amable

Cons:

Un poco pequeña la habitación, pero para 1 persona estaba bien

2026-08-26 via Nuitee
M
Mamli couple gb
8
Pros:

In general good!

2026-08-26 via Nuitee
M
Matthew solo_traveller gb
10
2026-08-25 via Nuitee
L
Luminita couple it
10
2026-08-25 via Nuitee
A
Annateresa couple it
6
2026-08-25 via Nuitee
G
Georgina family_with_children gb
9
Great location, clean room.
Pros:

Staff are super friendly, rooms are clean. We had 2 small double rooms which were small but equally has everything we needed. We only needed to sleep in rooms.
The rooms had air con, tv, coffee machine, kettle, small fridge and safe with storage space under bed for luggage.
The location was great and only few minutes walk from Paddington station.

2026-08-25 via Nuitee
L
Litvaque couple be
10
Perfect!
Pros:

Location and price

Cons:

No reason not to like it

2026-08-24 via Nuitee