Sofitel Nanjing Galaxy

Hotels
Sofitel
8.3 (124 reviews)
9 Shanxi Road , Nanjing , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Spacious rooms
Plentiful breakfast
Great value
Cons:
Poor ventilation
Noisy fan
Bad smell in room

Categories

Cleanliness
7.63
The room was clean but had a bad smell due to poor ventilation.
Service
9.1
The staff provided a fan to address the ventilation issue.
Location
8.64
Standard quality for this hotel tier.
Room Quality
7.09
Room was spacious but had poor ventilation.
Amenities
8.12
No coffee bar available, but other amenities were satisfactory.
Value for Money
8.58
Great value for the size and cleanliness of the room.
Food and Beverage
9.13
Breakfast was plentiful and not expensive.
Overall Experience
8.1
Mixed stay, with some positive aspects overshadowed by ventilation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:42

Property Description

Luxurious Accommodation with Stunning Views
Located in Nanjing’s vibrant district, Sofitel Galaxy offers upscale rooms with city or lake views. Enjoy modern amenities like flat-screen web TV, free internet, and a coffee/tea maker. Indulge in a relaxing bath with rain shower in the en-suite bathroom.

Exceptional Dining Options
Savor a variety of cuisines at the hotel's 4 dining venues, including Western and Asian buffets, Huaiyang specialties, and local Jinling food. Treat yourself to exquisite afternoon tea, fine wines, and refreshing beverages at Le Bar.

Premium Leisure Facilities
Unwind at the heated indoor pool or stay active at the fitness center. Sofitel Galaxy also provides excursion arrangements and car rental services for exploring the city.

Experience luxury and convenience at Sofitel Galaxy Nanjing - book your stay now to elevate your travel experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NKG

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.3
Based on 124 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 8.1
Y
Yihan extended_group nl
5
Poor ventilation
Pros:

It is spacious and clean

Cons:

The air conditioning did not work, and the room smelled bad due to poor ventilation. The staff provided a fan, but it was very noisy and made it difficult to sleep. One of my worst stays in China for sure. I would not recommend this place to anyone.

2026-01-20 via Nuitee
T
Thomas solo_traveller de
5
Pros:

Die Lage und das Personal waren gut

Cons:

Das Hotel ist renovierungsbedüftig und veraltet vor 20 Jahren war es bestimmt ein gutes Hotel.

2025-12-05 via Nuitee
K
kong wang couple my
8
2025-11-28 via Nuitee
M
MEDENİ solo_traveller tr
10
2025-11-13 via Nuitee
S
Serge solo_traveller ca
10
Eveything is great, will do again.
Pros:

breakfast is plentiful and not expensive, super clean, super comfy, huge room, great value

Cons:

no coffee bar that works 20 hours a day at the ground floor

2025-10-05 via Nuitee
F
Franck solo_traveller fr
8
2025-09-01 via Nuitee
T
Tan young couple sg
5
Passable
2025-06-06 via Nuitee
F
Felix
6
Pros:

Do not imagine yourself staying in a five stars hotel. This is a very old property. The furniture and amenities are old and beat up. The staff is friendly and competent. The cleaning crew is very friendly and did a good job. The issues arise from the property showing its age that’s all. If you want a true luxury experience I suggest looking for another place:)

2025-05-26 via Nuitee
M
Martin young couple de
6
Pleasant
Pros:

The location offers easy access to major attractions, transportation hubs, and local amenities, making it a practical choice for travelers who value accessibility. The staff members are consistently professional and welcoming.

Cons:

The guest rooms show clear signs of wear and tear, with outdated decor, furniture, and fixtures that feel in need of renovation.There is a noticeable musty smell in the rooms.
Overall, between the aged facilities and the lingering odor, the rooms no longer provide a comfortable environment, making the stay less enjoyable than expected.

2025-05-25 via Nuitee
S
Saffron young couple gb
5
Passable
Pros:

Early check in, room was huge, good view.

Cons:

Room was not completely clean and the breakfast was not hygienic (staff sneezing and not washing hands, using the same spoon to taste food and cook).

2025-03-27 via Nuitee
S
Shahnuzhabee review category business travellers mu
9
Superb
2025-03-11 via Nuitee
S
Shahnuzhabee review category business travellers mu
10
Exceptional
2025-03-11 via Nuitee
J
JIWOO
8
출장 숙박
Pros:

숙소는 오래된 느낌이 났지만, 청소가 잘 되어있고 깨끗했습니다. 조식은 전날 것도 있는지,발열등 아래에 있어도 차가운 음식들이 있었고 특히 버섯은 좀 냄새가 났습니다. 조식은 별로였습니다.

2025-03-05 via Nuitee
C
Cynthia solo traveller au
6
Pleasant
Pros:

Ray who checked me in offered me free breakfast.
Easy access to bus.

Cons:

When I checked in , I room moved twice due to the smoke smell of the rooms . In addition , at the first night during my stayed, I woke up to watch Euro 2024 game at 12am, tv had no signal. Someone came to look at but couldn’t fix it. So I had to room move to another room again. I can’t believe that I had to room move three times.
The accommodation rooms were out of date and smells smoke.

2024-06-29 via Nuitee
V
Verified traveler
10
추천합니다
Pros:

깨끗하고 위치도좋아요~

2024-06-21 via Nuitee
A
Alper
2
Pros:

They allow SMOKING in this property.

We have asked for non smoking rooms and when we went to our room, it was smelling smoke. We went back to talk to the receptionist and we saw someone smoking in the corridor. They have ask trays by the elevator door. We went to complain but they said nothing they can do. Do not stay here if you want a smoke free place

2024-03-22 via Nuitee
B
Benoit solo traveller cn
9
Superb
2024-02-11 via Nuitee
B
Benoit solo traveller cn
9
Superb
2024-02-11 via Nuitee
C
Curtis young couple nz
10
Exceptional
2024-01-12 via Nuitee
S
Sibo solo traveller au
5
good facilities; bad staff
Pros:

facilities are good

Cons:

staff lost/stole tenants’ properties

2023-12-21 via Nuitee