Raleigh Marriott City Center

Hotels
•
Marriott Hotels & Resorts
8.9 (788 reviews)
500 Fayetteville Street , Raleigh , us

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Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good food
Excellent service
Cons:
High parking fees
Room size issues
Limited in-room amenities

Categories

Cleanliness
8.81
The property was noted for being very clean with no significant complaints except for minor issues in one review.
Service
9.28
Several reviews highlighted excellent service, mentioning friendly and helpful staff, particularly Jamillah, Nathan, and Andre.
Location
9.32
The location was praised for being convenient and near various attractions, enhancing the overall guest experience.
Room Quality
8.57
Room quality received mixed feedback; while many found rooms comfortable, some noted issues such as size and amenities.
Amenities
8.7
Amenities were generally well-received, especially the pool and restaurant, but certain features were lacking.
Value for Money
8.46
Value for money was raised as a concern in one review regarding additional costs that were not disclosed upfront.
Food and Beverage
8.91
The food received positive reviews, highlighting quality dining options and overall satisfaction with restaurant services.
Overall Experience
9.18
The overall experience was very positive with multiple guests expressing a strong willingness to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:12

Property Description

Luxurious Accommodations
Experience comfort and style at Marriott Raleigh City Center with spacious rooms equipped with 55" TVs, en suite bathrooms, and work desks. Enjoy on-demand Netflix and Hulu TV for your entertainment needs.

Top-Notch Amenities
Relax and rejuvenate in the pool and hot tub, stay connected with free WiFi, and make use of the 15,119 sq ft of meeting space. Keep up with your fitness routine at the Peloton-equipped fitness center.

Exceptional Dining
Indulge in contemporary Southern cuisine at Rye Bar and Southern Kitchen, and savor signature cocktails at Rye Bar. With on-site dining options, your culinary desires are sure to be satisfied.

Book now to experience the perfect blend of luxury and convenience at Marriott Raleigh City Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.9
Based on 788 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.57
Amenities: 8.7
Value for Money: 8.46
Food and Beverage: 8.91
Overall Experience: 9.18
L
Leach • couple • us
5
Beautiful overall but lacked in comfort with broken AC and hard beds.
Pros:

Location was amazing for what we came for. The hotel is beautiful when you walk in. Maintenance man we met was very nice. The restaurant looked nice but we didn’t try it. Parking deck being attached to the hotel is wonderful.

Cons:

They didn’t have my reservation. Changed my room type which was okay I guess. The pool was like a sauna and it was 90 degrees outside. Couldn’t swim. The rooms AC was broken and they couldn’t move our room so we were given box fans for the duration of our stay. The forced “incidental” fee just to force spending at the hotel is weird. Beds were kinda hard so didn’t get a great nights sleep.

2026-06-24 • via Nuitee
L
Lorena • solo_traveller • us
10
Wonderful graduation weekend
Pros:

Location

Cons:

Nothing

2026-06-17 • via Nuitee
L
Lorena • couple • us
10
Na
Pros:

Na

Cons:

Na

2026-06-17 • via Nuitee
C
claynettaf • Family
10
Terrill
Pros:

Mr. Terrill was so welcoming, nice, and helpful. Made my experience enjoyable and convenient.

2026-06-15 • via Tripadvisor
B
Briana • couple • us
10
2026-06-15 • via Nuitee
C
Carol • extended_group • us
10
Perfect. There was an art fair right there and that made it really fun!
Pros:

The food and service in the restaurant was excellent. The check in and out agents were friendly and efficient.

Cons:

I liked everything.

2026-06-15 • via Nuitee
P
Paul • family_with_children • us
8
2026-06-09 • via Nuitee
J
Jaiwana • solo_traveller • us
10
2026-06-09 • via Nuitee
B
B7174TQalexv • Business
10
Top Notch Valet and Service
Pros:

I have stayed at the Raleigh Marriott probably 75 times but all pre-Covid. Found my way back finally for work and had a great experience as always - nothings changed here in all the right ways. Terrill and another Valet with a company called PMC was there to kindly welcome me - took quick care of getting me inside and just the best service. Room wasn’t ready but I was early - sat at the bar to grab lunch and Chris served me. Super nice - right amount of kind conversation and quick to help. Always great being here!

2026-06-02 • via Tripadvisor
J
Joel • solo_traveller • us
9
Clean, comfortable and friendly
2026-06-01 • via Nuitee
L
Lukas • extended_group • at
8
2026-05-28 • via Nuitee
K
Kamera • couple • us
10
I had an amazing time the bar was so convenient and the staff was amazing we will be back
Pros:

The hotel in itself was beautiful

2026-05-21 • via Nuitee
K
K9146LKmorgang • Business
10
Excellent stay
Pros:

I don't usually take the time to write reviews, but the valet team at the Marriott Raleigh truly earned one. Robert, Luc, and Gabe went above and beyond with their friendliness and professionalism from the moment we arrived for our Conference in April.

I have to give a special mention to Gabe - when I found out he's still in high school, I was genuinely blown away. He carried himself with more poise and professionalism than many seasoned adults I've encountered in hospitality. He was attentive, warm, hard-working and made us feel genuinely welcomed and safe.

All three of these young men are a huge asset to the valet team and honestly a credit to the Marriott Raleigh as a whole. They are exactly the kind of staff that turns a good stay into a great one.

2026-05-19 • via Tripadvisor
L
Lisa • solo_traveller • us
10
2026-05-18 • via Nuitee
T
Tamar • extended_group • ge
9
2026-05-17 • via Nuitee
V
Veronique • extended_group • fr
8
2026-05-15 • via Nuitee
Y
Y3857YNtb • Family
10
Graduation and Mothers Day Getaway!!
Pros:

Okay, where do I start? Southern Hospitality is Alive and Well!! From the moment we pulled up for Valet Parking: Terrill, Nathan A, and the guy that just moved to NC from Las Vegas; you guys made our stay seamless and treated us like Rock Stars!! From unloading our luggage, to bringing it up to our room after check-in, everything was stress/worry-free when it came to parking. No running out to feed meters just peace of mind. Kevin, our Concierge, you are the Best of the Best, seriously! Your warm Greeting for folks who have been traveling for well over 4+ hours was priceless. Simply Fantastic! He greeted us every time we stepped outside our hotel room, provided complimentary bottled water, gave us a thorough introduction to all the hotel amenities and left no stone unturned. Rye Restaurant…all I can say is: “Oh My!” The food is incredible!! We ordered Room Service and the (2) ladies that took care of us on Friday and Saturday for Room Service were stellar! I ordered the Fried Catfish w/Mac ‘n Cheese, and Collard Greens; Mom ordered BBQ Wings, Mac ‘n Cheese, and Collard Greens; and we shared the Appetizer-Shrimp and Crab Hush Puppies!! Tartar Sauce was delightful!! We were both in a sleep comma after finishing, my compliments to the Chef and his team. The rooms at this 4-Star hotel are impeccably clean, large, and offer every travel essential you’ll need. Last thing, the Breakfast Buffet… it was All You Can Eat and “ridiculously” tasty! While we were there over Graduation/Mother’s Day Weekend, they had a Shrimp and Grits Bar that was made-to-order WOW!!! Scrumptious food from start to finish! Looking forward to my next visit, oh yeah, the Starbucks “inside” the hotel was not only convenient but, awesome too! A Special shout-out to the Manager of this property!! You are destroying your competitor’s, and your Guest will be nothing short of elated at the Quality of Service and Attention to Detail that shines as your hotel!! Thank you, for an unforgettable stay!!!

2026-05-14 • via Tripadvisor
T
Timothy • extended_group • us
10
I would stay again but a bit pricy and no free parking
Pros:

Everything

Cons:

Nothing

2026-05-14 • via Nuitee
U
U5273MCalexa • Business
10
Great!
Pros:

Nathan and Anthony were great!

2026-05-13 • via Tripadvisor
D
dorianemurray • Business • Lindenhurst, Long Island, New York
10
Excellent Customer Service
Pros:

Huge thank you to Nathan and Anthony for the excellent valet service! They were both incredibly professional, friendly, and helpful throughout the entire experience. Everything was handled quickly and smoothly, and their positive attitude truly stood out. Great customer service goes a long way, and they definitely delivered. Highly recommend!

2026-05-13 • via Tripadvisor