Raleigh Marriott City Center

Hotels
Marriott Hotels & Resorts
8.9 (718 reviews)
500 Fayetteville Street , Raleigh , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good food
Excellent service
Cons:
High parking fees
Room size issues
Limited in-room amenities

Categories

Cleanliness
8.81
The property was noted for being very clean with no significant complaints except for minor issues in one review.
Service
9.28
Several reviews highlighted excellent service, mentioning friendly and helpful staff, particularly Jamillah, Nathan, and Andre.
Location
9.32
The location was praised for being convenient and near various attractions, enhancing the overall guest experience.
Room Quality
8.57
Room quality received mixed feedback; while many found rooms comfortable, some noted issues such as size and amenities.
Amenities
8.7
Amenities were generally well-received, especially the pool and restaurant, but certain features were lacking.
Value for Money
8.46
Value for money was raised as a concern in one review regarding additional costs that were not disclosed upfront.
Food and Beverage
8.91
The food received positive reviews, highlighting quality dining options and overall satisfaction with restaurant services.
Overall Experience
9.18
The overall experience was very positive with multiple guests expressing a strong willingness to return and recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 11:12

Property Description

Luxurious Accommodations
Experience comfort and style at Marriott Raleigh City Center with spacious rooms equipped with 55" TVs, en suite bathrooms, and work desks. Enjoy on-demand Netflix and Hulu TV for your entertainment needs.

Top-Notch Amenities
Relax and rejuvenate in the pool and hot tub, stay connected with free WiFi, and make use of the 15,119 sq ft of meeting space. Keep up with your fitness routine at the Peloton-equipped fitness center.

Exceptional Dining
Indulge in contemporary Southern cuisine at Rye Bar and Southern Kitchen, and savor signature cocktails at Rye Bar. With on-site dining options, your culinary desires are sure to be satisfied.

Book now to experience the perfect blend of luxury and convenience at Marriott Raleigh City Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 15 per day.

Location

Guest Reviews

8.9
Based on 718 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.57
Amenities: 8.7
Value for Money: 8.46
Food and Beverage: 8.91
Overall Experience: 9.18
N
Nicole extended_group us
4
2026-02-11 via Nuitee
R
Roxanna family_with_children us
10
Pros:

Loved the location and our stay at the Marriott.

2026-01-20 via Nuitee
B
Brandon solo_traveller us
10
2026-01-20 via Nuitee
B
Bobby solo_traveller us
3
Very disappointed.
Cons:

I reserved and paid for 2 nights in a room with a king size bed. When I checked in late the first evening I was given a conference room with a foldout couch to sleep on. When went back to complain, I was told that I was assigned to that room and that no other room was available. Then, the night manager came out and told me that if I accepted that room I would be moved to another room for the next night and that I would receive a “substantial refund “.
Still waiting on that refund.
The first night was miserable. The mattress was about 4 inches thick and I could feel the metal frame underneath it.
That will certainly be my last stay at that hotel.

2026-01-19 via Nuitee
M
Mendoza couple us
10
2026-01-19 via Nuitee
B
Bentley solo_traveller gb
10
2026-01-19 via Nuitee
A
Arcadio couple us
10
2026-01-19 via Nuitee
J
Julie family_with_children us
10
2026-01-19 via Nuitee
D
David family_with_children us
7
Pros:

I like the design and spaciousness of the building. I enjoyed the hospitality, or stewardship from the staff.
I liked the size of the rooms because I feel it helped control the desired temperature.
I liked being on the 12th floor, just the elevation and to look out the windows. Great viewing, scenery.
Nice fitness center.

Cons:

We had a double queen bedroom, and one of the beds should be replaced. The bed with the mattress next to the window popped and felt weird to my roommate.
The room with the pool was very hot and stuffy, and the water was very warm too. We wanted to swim but it appeared like it would be too much like work versus relaxing and enjoying. Maybe an industrial fan could help, idk.
But the place is nice, really nice.

2026-01-19 via Nuitee
J
JoAnn couple us
10
It went beyond our expectations
Pros:

The staff was very helpful. The room was very clean and comfortable. It was easy for us to attend an event at The Raleigh Convention Center.

2026-01-19 via Nuitee
A
Alafeya family_with_children us
9
2026-01-15 via Nuitee
K
Kayla family_with_children us
8
2026-01-15 via Nuitee
N
Norberto couple us
10
2026-01-14 via Nuitee
P
Prentiss couple us
10
2026-01-13 via Nuitee
M
Mayra family_with_children pr
10
Pros:

Lo centrico que se encuetra el Hotel, comodo elegante y limpio

2026-01-12 via Nuitee
J
Johntee couple us
10
2026-01-11 via Nuitee
6
65aidanm Business
10
Fantastic front desk service
Pros:

Had a fantastic introduction to this hotel with great front desk service from Caleb, he went above and beyond to recommend nearby restaurants and activities as we were from out of town. Great location and a great downstairs bar to relax in

2026-01-10 via Tripadvisor
D
Dominique extended_group us
10
2026-01-09 via Nuitee
D
Devito family_with_children us
10
Great!
Pros:

It was very clean snd the restaurants are great

Cons:

Nothing

2025-12-30 via Nuitee
J
Jayme couple us
10
2025-12-25 via Nuitee