Best Western Plus Tree House

Hotels
Best Western Plus
8.6 (630 reviews)
111 Morgan Way , Mount Shasta , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Great amenities
Nice indoor pool
Cons:
Breakfast pricing
Obstructed room views

Categories

Cleanliness
7.98
General cleanliness was good, but some concerns were noted about room views obstructed by trees.
Service
8.95
Staff was consistently described as lovely, helpful, and attentive.
Location
8.99
Ideal location, with beautiful views and access to nearby amenities.
Room Quality
8.44
Rooms are spacious and well-appointed, though some had obstructed views.
Amenities
8.97
Excellent amenities including a spacious indoor pool, hot tub, and dog-friendly areas.
Value for Money
8.43
Good value but some issues regarding breakfast pricing were mentioned.
Food and Beverage
8.48
Food quality was generally praised, although breakfast details could be clearer.
Overall Experience
8.55
Overall positive experience with a few minor concerns that did not overshadow enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:19

Property Description

Mountain Retreat with Exceptional Amenities
Nestled off Interstate 5, Best Western Plus Tree House offers a cozy escape just minutes from Mount Shasta Ski Park. The well-appointed rooms feature complimentary WiFi, wood accents, and modern conveniences like a microwave and refrigerator.

Delicious Dining Options
Indulge in American cuisine at the on-site Tree House Restaurant, or unwind at the Tree House Lounge with daily Happy Hour specials. Enjoy your meals by the fireplace with stunning mountain views.

Relaxation and Recreation
After a day of exploring, unwind in the indoor pool and hot tub, or stay active in the fitness center. With a business center, vending machines, and proximity to Lake Siskiyou, this hotel caters to all your needs.

Experience comfort and convenience at Best Western Plus Tree House. Book your stay now!

Important information:

This property has a Tesla charging station on site.

Up to 2 Pet Dogs are allowed per room. Other pet animals are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 630 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 8.55
K
Kelly couple us
8
Fine. We would stay there again. 😊
Pros:

On-site pool and restaurant, easy access from highway

Cons:

The rooms are numbered by building, not floor. (200 rooms in building 2, 100 in 1, etc.). Because of the remodel, it was challenging to find Rm 229.

Our waitress was new and being trained. She was a nice as you could be. The person training her was abrupt and condescending to her, publicly correcting and reminding her how to do things. The free menu is limited, and she frequently reminded her to tell people, when it clearly says it on the car you get with check-in.

2026-04-09 via Nuitee
S
Steve couple us
6
2026-03-26 via Nuitee
J
Jessica family_with_children us
6
Clean, comfortable, but didnt Honor Prepaid Breakfast
Pros:

Clean, close to freeway

Cons:

Breakfast was suppose to be included. I paid extra for breakfast for my booking and the staff said that was misinformation. However, I showed staff that breakfast was included and they refused to honor it. So disappointing 😞

2026-03-17 via Nuitee
R
Richard family_with_children us
1
Not great
Pros:

Close to town

Cons:

Hotel is extremely loud. Other guests above us very loud until late at night. Construction is also going on throughout the day. It's right next to the freeway. Truckers also use the parking lot and idol there rigs at all hours of the night. You won't get any sleep at this place

2026-03-16 via Nuitee
T
Teresa solo_traveller us
8
2026-03-15 via Nuitee
D
David couple us
8
2026-02-10 via Nuitee
B
Bonnie family_with_children us
8
2026-01-26 via Nuitee
M
Meg couple us
8
Nice stay over and so fun to get to ski at Mt Shasta’s first day for Nordic!
Pros:

Cleanliness

Cons:

Everything was fine.

2026-01-26 via Nuitee
K
Kathy couple us
9
Pros:

Location pool

Cons:

No complimentary breakfast, broken hot tub, no elevator, not notified about a planned power outage scheduled for the night.

2026-01-26 via Nuitee
M
Melodie family_with_children us
10
I love staying at Best Western Treehouse often!
Pros:

The breakfast staff is amazing! Friendly, thoroughly accommodating, professional, quick and the waitress checked on us often.
The steak and eggs were cooked perfectly and were delicious!

Cons:

The bacon was overcooked when I asked for “crispy “bacon”.

2026-01-25 via Nuitee
O
O.RUSTEM couple us
7
a decent hotel though a bit pricy compare to other options. hot tub after day of skiing was great.
Pros:

hot tub is good after day of skiing, was a definitely a dealbreaker. I wish they had a small sauna too.

Cons:

pricy compare to other hotels - friends got twice bigger room in another hotel for half of the price I paid

2026-01-21 via Nuitee
C
Celeste extended_group us
9
Excellent. Will recommend and stay there again.
Pros:

The hotel itself is wonderful.

Cons:

Breakfast did not indicate what is covered and not. Had to pay extra. I don’t mind paying as long as I was informed before ordering that it is not included in the free breakfast.

2026-01-20 via Nuitee
A
Angela family_with_children us
8
Wonderful view of Mt. Shasta from the property - WOW! Very comfortable beds. Very clean!
Pros:

There was a restaurant/bar on site and a pool/hot tub. Our room had patio access, which was very nice as we were traveling with a dog. Beds were VERY comfortable. Room was very clean.

Cons:

I always look for breakfast included, but not a lot of choices in the area that were pet friendly. With a restaurant on site, adding breakfast would seem pretty easy (I've seen "limited menus" at some hotels). I did not see an extra pet charge on Booking.com. I assumed the price INCLUDED the pet fee, since "pet friendly" was my main search criteria. (If it is listed somewhere, I didn't see it - and I looked.)

2026-01-19 via Nuitee
B
Bill couple us
10
Pros:

Dinner at Coopers was excellent

Cons:

nothing

2026-01-19 via Nuitee
L
Laura family_with_children us
10
2026-01-19 via Nuitee
H
Hannah extended_group us
4
Cons:

The hot tub wasn’t working during my stay, and from what I heard, it’s been out of order for a while—even though it's still advertised as an amenity. On top of that, the fire alarm went off in the middle of the night, which was disruptive and concerning.

2026-01-19 via Nuitee
L
Louis solo_traveller us
10
Excellent service, good food, and a comfortable room (but a little pricey).
Pros:

Excellent breakfast/dinner selection and excellent service, especially from ANGELA, LAUREN and CHRISTINA!

Cons:

Everythng was good...

2026-01-19 via Nuitee
L
Lorie family_with_children us
8
2026-01-19 via Nuitee
C
Christian family_with_children us
7
Pros:

A technican Brian was very helpful getting us a new room because there was a bad hum and vibration from the HVAC.

Cons:

HVAC vibration was terrible.

2026-01-19 via Nuitee
C
Carol extended_group us
10
The stay was wonderful, room was in better repair and cleanliness than most other hotels.
Pros:

I did not eat at the restaurant so do not have a comment about that, but I do think it would be helpful if there was information about the restaurant in the room or at the front desk. I would like to mention that Pauline at the front desk was exceptionally helpful.

Cons:

A large part of the facility does not have an elevator.

2026-01-19 via Nuitee