Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Wheelchair accessible
Gift shops or newsstand
Shopping on site
Conference space
Internet access in public areas - surcharge
See all facilities

Review Highlights

Pros:
Friendly staff
Great food options
Cons:
Limited gym access
Small room sizes

Categories

Cleanliness
8.56
Consistent mentions of cleanliness across reviews.
Service
9.03
Staff were frequently mentioned as friendly and helpful.
Location
8.57
The hotel is well-located, although a bit far from the JR station.
Room Quality
8.02
Rooms are relatively spacious but there are mentions of some being small.
Amenities
8.55
Good amenities, though fees for certain facilities were noted.
Value for Money
8.51
Overall a good value for the price, with some concerns about specific fees.
Food and Beverage
9.06
Exceptional buffet breakfast with positive feedback from patrons.
Overall Experience
8.53
Guests generally had a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:29

Property Description

Relax and Rejuvenate
Enjoy recreational amenities such as hot springs and bicycles to rent at Sapporo Prince Hotel. With a stay here, indulge in French cuisine at Le Trianon French Restaurant and explore four other dining establishments and a coffee shop. The bar/lounge is perfect for a drink, and buffet breakfasts are served daily.

Convenience and Comfort
Featuring 587 air-conditioned rooms with complimentary wireless internet access, the hotel ensures you stay connected. Enjoy satellite programming and unwind in private bathrooms with complimentary toiletries and bidets. Additional conveniences include safes and desks in the rooms.

Central Location
Centrally located in Sapporo, the hotel is within walking distance of popular attractions like Sapporo City Museum and Odori Park. Explore the vibrant surroundings easily with various nearby landmarks within reach. Start your Sapporo adventure at Sapporo Prince Hotel.

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Contactless check-in and contactless check-out are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.6
Based on 164 reviews
Cleanliness: 8.56
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 8.53
K
Kenneth • family
10
Pros:

A bit far off to walk to normal leisure places. More fitting as a business hotel.

2025-10-12 • via Nuitee
M
Madeline
10
Pros:

Staff is super friendly and their restaurants are delicious. The lounge room was clean and tidy and had many options. Room was spacious and amenities were always stocked in the room.

2025-10-10 • via Nuitee
S
shirui • family
10
Pros:

I will choose this place again

2025-10-07 • via Nuitee
A
Andrew
10
Pros:

Overall, it was a wonderful stay and close to everything.

2025-10-04 • via Nuitee
B
B
8
Pros:

Nice hotel located in a walkable distance to most things.

2025-09-28 • via Nuitee
S
SIU MUN • family
6
Pros:

A bit far away fm JR station, and hotel shuttle bus service is very limited.

2025-09-18 • via Nuitee
R
Richard • partner
10
Pros:

The Sapporo Prince was a wonderful base for exploring Sapporo. The free shuttle to and from the station was a bonus and gave an immediate sense of the quality of service and accommodation that was awaiting us. Our room was relatively spacious compared to others on our trip and gave us views across the city. Our stay included breakfast in the buffet restaurant and it was fantastic with a huge selection of options. On our last night we went to the cocktail lounge on the 28th floor and, though not a budget friendly experience, the ambiance, views and service made it worthwhile.

2025-09-05 • via Nuitee
X
Xiaofei • family
8
Pros:

Older hotel, good service, room on the small side, very clean, the location is like 20 mins walking from the Sapporo station and other areas of interests.

2025-09-03 • via Nuitee
A
Anthony
8
Pros:

Staff was helpful and excellent. No gym access

2025-08-19 • via Nuitee
E
Emi
8
Pros:

I loved their Breakfast buffet! I also enjoyed the dinner buffet too. The service and selection of food were great! I would love to go back for that!

2025-08-16 • via Nuitee
K
Keith • family_with_children
10
Pros:

I can get refund for services :)

2025-08-09 • via Nuitee
V
Verified traveler
10
Great room with lounge deal
Pros:

I stayed 4 nights here, and i had no complaints. Great facility with nearby retails that i appreciated a lot. My room was pretty big with both bathtub and shower stall in westernized fashion.

2025-08-03 • via Nuitee
M
Ming t • partner
8
Pros:

Good room size & comfortable bed

2025-08-02 • via Nuitee
S
Simon • partner
10
Pros:

Workers are very friendly and helpful

2025-08-01 • via Nuitee
E
Eric
10
Pros:

Good sized rooms with excellent views of the City

2025-07-28 • via Nuitee
V
Victor • partner
10
Pros:

Great

2025-07-27 • via Nuitee
V
Verified traveler
10
Top service! But BE AWARE!
Pros:

Yey, Ofuro (communo bath)! Great high end hotel service and was low price during my stay in July. $150 USD for 3 people 3 beds. They carried our luggages, restaurants were amazing!, with lots of amenities like communo bath, fitness! NOW BE AWARE these issues: additional fee for Ofuro 1000 yen Fitness center 2000 yen. Also NO LIGHT weight for women to work out, only heavy weights available. Now, the building is round (tube like design) so perhaps issues with space, but our room had 3 beds and NOT enough space to walking around with 3 small carry-on luggages to be in the room. No storage or hang space much so you couldn't even get stuff out and close one luggage to create walking space. So if you are coming in with larger than carry on luggage, forget it. No way you ll fit. I think its a deal breaker.Also NO WATER provided in the room so bring your own.

2025-07-25 • via Nuitee
K
Kaz
8
Pros:

We had a nice view of Yoteisan mountain

2025-07-20 • via Nuitee
D
Diego • family
8
Pros:

Exceptional buffet breakfast at a reasonable price. And proximity to Odori Koen was convenient however, the added fee for the onsen use along with the unexpectedly small room size left the 3 of us dissatisfied with the overall experience.
We stayed at Sapporo Mitsui Garden West on 07/10/25 and felt the overall experience was better. Certain amenities at Prince stand out as 5 star (restaurant food quality, elevator quality and condition, front lobby efficiency and language proficiency), but the small room size was the factor that was a unanimous turnoff.

2025-07-19 • via Nuitee
J
James
10
Great time.
Pros:

Fabulous hotel!!! We were on the 27th floor, so the views were a big bonus. Was super affordable July 2025.

2025-07-18 • via Nuitee