Bournemouth West Cliff Hotel & Spa

Hotels
8 (4072 reviews)
Durley Chine Road , Bournemouth , GB
+44 1202 751000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Spa facilities
Clean rooms
Good food
Cons:
Room features lacking
Noise issues
Inflexible booking policy

Categories

Cleanliness
8
Rooms were clean and comfortable, but there were some issues with room features in a superior room.
Service
8.5
The staff were friendly and helpful, addressing issues promptly.
Location
8.5
The location is excellent, quiet yet a short walk from the town centre.
Room Quality
7
Some rooms were found to be gloomy, and there were complaints about the bed and lighting.
Amenities
8
Spa facilities were good, but some amenities expected in a superior room were lacking.
Value for Money
7.5
Room features did not meet expectations for the price paid.
Food and Beverage
8.5
Food quality was praised, but some menu items were unavailable.
Overall Experience
8
Many positive aspects, but several issues noted affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:43

Property Description

Luxurious Accommodation
Experience a stay at Bournemouth West Cliff Hotel and spa, offering 83 3-star bedrooms with free WiFi. Enjoy the convenience of being just 10 minutes away from the town centre and Alum Chine beach.

Ultimate Relaxation
Indulge in our leisure facilities featuring a 12-metre heated pool, gym, and an adults-only spa with a range of rejuvenating amenities. From plunge pool to aromatherapy room, find your serenity with us.

Exquisite Dining and Events
Savor a contemporary dining experience at our brasserie restaurant, catering to all guests including children. With extensive conference and banqueting facilities, host your events effortlessly with us.

Book your stay now at Bournemouth West Cliff Hotel for a memorable experience!

Important information:

Please note that the standard rooms cannot accommodate any extra bed.

Extra bed supplements must be paid for at the hotel directly.

Please note that there is an additional fee of GBP 15 to use the spa facilities for one night stay, and £20 per stay for 2 or more nights. Guests who use the spa must be over the age of 18.

Please note, spa area is only accessible via a flight of 15 stairs with no wheel chair access, there is one treatment room which is accessible and leisure pool is fully accessible.

Please be aware a parking charge of GBP 10.00 per night will be applicable. The charge covers 24-hour from the moment of arrival in the car park. Exceeding this allocated time may result in a parking fine.

Dinner inclusive rates include 3 course meal, some dishes have additional supplements.

Please note that this hotel does not accept cash payments.

The restaurant will only be open for breakfast on 24th - 26th December 2025. The kitchen will be closed for dinner on 24th - 26th and 31st December 2025.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Location

Guest Reviews

8
Based on 4072 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8
J
Juliane • extended_group • de
1
2026-10-14 • via Nuitee
A
Aga • couple • gb
9
2026-10-14 • via Nuitee
A
Adebola • solo_traveller • gb
9
2026-10-13 • via Nuitee
A
Adebola • solo_traveller • gb
9
2026-10-13 • via Nuitee
A
Adebola • solo_traveller • gb
9
2026-10-13 • via Nuitee
A
Adebola • solo_traveller • gb
9
2026-10-13 • via Nuitee
D
Deb • extended_group • gb
7
Overall good, but mainly due to the pool, as we had children in our group who used it
Pros:

Breakfast was good

Cons:

The rooms were small and both the bathroom & bedroom needs a refurbishment
The stairs also need some TLC
Both the bar & reception closed at 11, were used to both being covered all night

2026-10-12 • via Nuitee
M
Marcus • couple • gb
6
2026-10-12 • via Nuitee
J
Julie • family_with_children • gb
9
Pros:

Staff were excellent, great pool and spa, spacious room with a big bed

Cons:

Room was a little tired and needed a deep clean

2026-10-12 • via Nuitee
D
Dwayne • solo_traveller • gb
10
Pros:

The facilities were amazing

Cons:

The sauna and steam room was enjoyable and the location near the beach topped it off for great walks

2026-10-12 • via Nuitee
L
Lucy • couple • gb
7
We had a lovely time, the convenience of the location was great for us and we made use of all the facilities on offer. S
Pros:

The hotel was nice, staff were all friendly and spa facilities were good.

Cons:

It was a shame there were no treatments available in the spa and we had a strong drain smell in our bathroom but we told staff and it was immediately dealt with

2026-10-11 • via Nuitee
B
borke • couple • gb
8
2026-10-11 • via Nuitee
R
Rachael • couple • gb
10
Awesome weekend spa break
Pros:

Everything but mainly the spa

Cons:

Nothing

2026-10-11 • via Nuitee
A
Antony • solo_traveller • gb
9
Pros:

The swimming pool was lovely and warm. The breakfast was great.

2026-10-10 • via Nuitee
R
robert • solo_traveller • gb
10
2026-10-10 • via Nuitee
K
Kevin • solo_traveller • fr
8
2026-10-10 • via Nuitee
K
Kevin • solo_traveller • gb
8
Pros:

Beds were very comfortable,swimming pool very good.

Cons:

Food could change more often as we stayed for 3 days and it was always the same menu
Swimming pool changing rooms were freezing

2026-10-10 • via Nuitee
S
Sean • couple • gb
10
Ok
Pros:

Nice and relaxed

Cons:

We were onto floor
It was very hot - clothes on floor was warm as pipes for hot water ran under floor
One fan was not good - this was 15 degrees so would hate being here in summer

2026-10-09 • via Nuitee
S
Scott • couple • gb
9
2026-10-09 • via Nuitee
G
Gina • couple • gb
10
Lovely helpful staff a brilliant hotel we’ll be back
Pros:

The spa and bar

Cons:

Nothing we loved it

2026-10-09 • via Nuitee