Bournemouth West Cliff Hotel & Spa

Hotels
8 (3563 reviews)
Durley Chine Road , Bournemouth , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spa facilities
Clean rooms
Good food
Cons:
Room features lacking
Noise issues
Inflexible booking policy

Categories

Cleanliness
8
Rooms were clean and comfortable, but there were some issues with room features in a superior room.
Service
8.5
The staff were friendly and helpful, addressing issues promptly.
Location
8.5
The location is excellent, quiet yet a short walk from the town centre.
Room Quality
7
Some rooms were found to be gloomy, and there were complaints about the bed and lighting.
Amenities
8
Spa facilities were good, but some amenities expected in a superior room were lacking.
Value for Money
7.5
Room features did not meet expectations for the price paid.
Food and Beverage
8.5
Food quality was praised, but some menu items were unavailable.
Overall Experience
8
Many positive aspects, but several issues noted affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:43

Property Description

Luxurious Accommodation
Experience a stay at Bournemouth West Cliff Hotel and spa, offering 83 3-star bedrooms with free WiFi. Enjoy the convenience of being just 10 minutes away from the town centre and Alum Chine beach.

Ultimate Relaxation
Indulge in our leisure facilities featuring a 12-metre heated pool, gym, and an adults-only spa with a range of rejuvenating amenities. From plunge pool to aromatherapy room, find your serenity with us.

Exquisite Dining and Events
Savor a contemporary dining experience at our brasserie restaurant, catering to all guests including children. With extensive conference and banqueting facilities, host your events effortlessly with us.

Book your stay now at Bournemouth West Cliff Hotel for a memorable experience!

Important information:

Please note that the standard rooms cannot accommodate any extra bed.

Extra bed supplements must be paid for at the hotel directly.

Please note that there is an additional fee of GBP 15 to use the spa facilities for one night stay, and £20 per stay for 2 or more nights. Guests who use the spa must be over the age of 18.

Please note, spa area is only accessible via a flight of 15 stairs with no wheel chair access, there is one treatment room which is accessible and leisure pool is fully accessible.

Please be aware a parking charge of GBP 10.00 per night will be applicable. The charge covers 24-hour from the moment of arrival in the car park. Exceeding this allocated time may result in a parking fine.

Dinner inclusive rates include 3 course meal, some dishes have additional supplements.

Please note that this hotel does not accept cash payments.

The restaurant will only be open for breakfast on 24th - 26th December 2025. The kitchen will be closed for dinner on 24th - 26th and 31st December 2025.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8
Based on 3563 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8
V
V3851OQsuef Couples
10
Great stay and hotel
Pros:

We had a great stay, staff were friendly bed was comfortable and although like most restaurants these days limited menu. The food was always piping hot and well presented. We will be staying again.

2026-03-21 via Tripadvisor
S
Steve3354 Couples
6
Car park experience bad, spa day ok, would I go again, probably not.
Pros:

We didn’t get off to a very good start on our spa day. My husband is disabled & a blue badge holder. We parked in disabled bay & I then noticed no cash/card machine for payment, payment on Ringo app only! I don’t have parking apps on phone (husband hadn’t brought his)! I tried to download to pay but not enough phone storeage!! Wi-Fi not good either!! Only thing to do was unload bag from car, leave husband at entrance door & then find a parking space on the roadside. This was quite a way away. Entered hotel, hadn’t parked in hotel car park so didn’t register car reg number.
A few weeks later received a Parkingeye car park fine for £100. Appealed & it was declined as I had not registered my car reg! They did lower it to £20 fine which I reluctantly paid but quite frankly I’m disgusted! BE WARNED PEOPLE!

2026-03-21 via Tripadvisor
S
Sue couple gb
10
We had a great time, we needed somewhere to chill and relax after a few months of emotional turmoil! This hotel gave us
Pros:

Everything! The spa, the rooms, the pools, the restaurant, the garden, the staff! Everything was fabulous!

Cons:

100% nothing to dislike

2026-03-21 via Nuitee
3
385caitlinp Couples Bournemouth, Bournemouth, Christchurch and Poole, Dorset, England
10
Spa half day for 2 with afternoon tea
Pros:

My partner and I came here today for a half day spa day.
We had a lovely day, everything was working. Relaxing chilled atmosphere, we couldn’t have asked for more for the price we payed. We will definitely return and highly recommend for the price!

2026-03-20 via Tripadvisor
J
John couple gb
10
2026-03-20 via Nuitee
E
Evandro couple gb
7
Cons:

The only problem I had was in the bath the water accumulated in the bathtub this is disgusting because the water was over my feet, but in the rest everything was very good

2026-03-20 via Nuitee
D
Diane couple gb
10
Brilliant
Pros:

Everything

Cons:

Nothing

2026-03-19 via Nuitee
S
Susan solo_traveller gb
7
Great place to stay for a short visit to Bournemouth.
Pros:

Breakfast was excellent.
Staff were friendly and very helpful. The public areas were great. Parking was easy.

Cons:

My room was very dated.
£10 car parking fee.
Dinner menu was a bit limited for my tastes.

2026-03-19 via Nuitee
S
Steve couple gb
9
Pros:

Location

2026-03-18 via Nuitee
M
Maribel couple gb
9
We stayed for 1 night and it was my partner birthday treat and he did he like it.
Pros:

The hotel clean and tidy, food it's okay and the amenities it's good.

Cons:

Car park is too tight.

2026-03-18 via Nuitee
N
Nicola couple gb
10
Pros:

Very relaxing.
We had a lovely quiet room.

Cons:

Sadly the aromatherapy cave was cold on the second day of our stay.
There wasn't any fresh fruit at breakfast.

2026-03-17 via Nuitee
O
OLIVIA couple gb
9
Weekend away
Pros:

In general everything.

Cons:

That we have to pay extra for sauna and didn't give us rope as we have booking at the hotel.

2026-03-17 via Nuitee
D
dennis couple gb
9
West Cliff hotel
Pros:

Superb restaurant and food at dinner and breakfast
Many good facilities including 2 swimming pools

Cons:

Everything was good

2026-03-17 via Nuitee
A
Amenah solo_traveller kw
5
Overall 5 out of 10
Pros:

Location

Cons:

I paid for the breakfast but the food quality was disappointing!! No Greek yogurt no fruits

No tissues in the room, you have to use the toilet paper as a tissue. No water in the room

2026-03-17 via Nuitee
D
dennis family_with_children gb
10
Super hotel with many amenities with good restaurant
Pros:

Restaurant was superb and food excellent

Cons:

Everything was good

2026-03-17 via Nuitee
A
Andrew solo_traveller gb
7
A decent enough hotel in a nice part of the town.
Pros:

Decent sized room, about a 15 min stroll to the beach. Some OK restaurants and pubs within a short walk.

Cons:

The bedroom was noisy with a constant loud hum. Breakfast was a bit disappointing with no muesli (they did have granola) and apart from bananas no fresh fruit.

2026-03-16 via Nuitee
S
Sarah couple gb
10
2026-03-16 via Nuitee
L
Lucinda couple gb
10
2026-03-16 via Nuitee
S
Stella solo_traveller gb
8
2026-03-16 via Nuitee
H
Helen couple gb
10
2026-03-16 via Nuitee