Bournemouth West Cliff Hotel & Spa

Hotels
8 (3690 reviews)
Durley Chine Road , Bournemouth , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spa facilities
Clean rooms
Good food
Cons:
Room features lacking
Noise issues
Inflexible booking policy

Categories

Cleanliness
8
Rooms were clean and comfortable, but there were some issues with room features in a superior room.
Service
8.5
The staff were friendly and helpful, addressing issues promptly.
Location
8.5
The location is excellent, quiet yet a short walk from the town centre.
Room Quality
7
Some rooms were found to be gloomy, and there were complaints about the bed and lighting.
Amenities
8
Spa facilities were good, but some amenities expected in a superior room were lacking.
Value for Money
7.5
Room features did not meet expectations for the price paid.
Food and Beverage
8.5
Food quality was praised, but some menu items were unavailable.
Overall Experience
8
Many positive aspects, but several issues noted affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:43

Property Description

Luxurious Accommodation
Experience a stay at Bournemouth West Cliff Hotel and spa, offering 83 3-star bedrooms with free WiFi. Enjoy the convenience of being just 10 minutes away from the town centre and Alum Chine beach.

Ultimate Relaxation
Indulge in our leisure facilities featuring a 12-metre heated pool, gym, and an adults-only spa with a range of rejuvenating amenities. From plunge pool to aromatherapy room, find your serenity with us.

Exquisite Dining and Events
Savor a contemporary dining experience at our brasserie restaurant, catering to all guests including children. With extensive conference and banqueting facilities, host your events effortlessly with us.

Book your stay now at Bournemouth West Cliff Hotel for a memorable experience!

Important information:

Please note that the standard rooms cannot accommodate any extra bed.

Extra bed supplements must be paid for at the hotel directly.

Please note that there is an additional fee of GBP 15 to use the spa facilities for one night stay, and £20 per stay for 2 or more nights. Guests who use the spa must be over the age of 18.

Please note, spa area is only accessible via a flight of 15 stairs with no wheel chair access, there is one treatment room which is accessible and leisure pool is fully accessible.

Please be aware a parking charge of GBP 10.00 per night will be applicable. The charge covers 24-hour from the moment of arrival in the car park. Exceeding this allocated time may result in a parking fine.

Dinner inclusive rates include 3 course meal, some dishes have additional supplements.

Please note that this hotel does not accept cash payments.

The restaurant will only be open for breakfast on 24th - 26th December 2025. The kitchen will be closed for dinner on 24th - 26th and 31st December 2025.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8
Based on 3690 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8
C
Charlotte solo_traveller gb
1
2026-05-16 via Nuitee
M
Martin solo_traveller gb
8
Fair place to stay
Pros:

Location.

Cons:

Dated and little issues such as the painting had been done badly.

2026-05-16 via Nuitee
K
Katrina solo_traveller gb
10
Would go again
Pros:

The food was great

Cons:

N/A

2026-05-14 via Nuitee
L
louise solo_traveller gb
6
2026-05-14 via Nuitee
S
Sandrine solo_traveller fr
7
2026-05-13 via Nuitee
R
Richard solo_traveller gb
10
Pros:

All of it

Cons:

Nothing

2026-05-12 via Nuitee
G
Gemma solo_traveller gb
10
Great location and spa facilities
Pros:

Great location, spa was fab, large room

Cons:

Pillows were quite uncomfortable

2026-05-11 via Nuitee
D
Daniel - couple mt
4
Nice but won’t returning again
Pros:

The location

Cons:

The fact that I had to pay extra for ac was disappointing.

2026-05-11 via Nuitee
A
Amber couple gb
8
2026-05-10 via Nuitee
J
Joanne couple gb
9
2026-05-10 via Nuitee
M
Michael solo_traveller de
8
Pros:

Frühstücksraum und Bar Bereich sehr ansprechend. Zimmer geräumig. Frühstück war gut. Tolle Lage.

Cons:

Matratze des Bettes sehr durchgelegen. Badewanne ist sehr alt und abgenutzt und gehört ausgetauscht.

2026-05-10 via Nuitee
N
newcombe solo_traveller gb
2
Pros:

Nice hotel very clean in main areas

Cons:

The room was dirty there was rice still on floor when we checked in

2026-05-10 via Nuitee
O
Olivia solo_traveller gb
10
2026-05-09 via Nuitee
F
Franziska solo_traveller de
8
2026-05-09 via Nuitee
M
Matthew solo_traveller gb
4
Poor
Pros:

Nothing

Cons:

Bar too hot
Charged for parking in car park
Staff miserable

2026-05-09 via Nuitee
L
Louisa solo_traveller gb
6
Pros:

Good location

Cons:

Bed was horrible, old mattress. Needs replacing

2026-05-09 via Nuitee
M
Miller solo_traveller gb
2
Pros:

The pool was nice that's it.

Cons:

Added costs for everything after paying so much.. it's cheaper and better value for money at holiday in, rooms are basic for the price. Nobody told us it cost extra for parking, putting family rooms up 2 flights of stairs when they have small children is pathetic. Very basic breakfast. All staff were very short. No information about the venue unless you asked. Overall I wouldn't return to this hotel

2026-05-09 via Nuitee
K
keeley couple gb
10
2026-05-08 via Nuitee
M
Merenwin solo_traveller gb
7
Pros:

Food and facilities

Cons:

Small sauna

2026-05-08 via Nuitee
D
Dario couple gb
10
2026-05-05 via Nuitee