Bournemouth West Cliff Hotel & Spa

Hotels
8 (3463 reviews)
Durley Chine Road , Bournemouth , gb

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spa facilities
Clean rooms
Good food
Cons:
Room features lacking
Noise issues
Inflexible booking policy

Categories

Cleanliness
8
Rooms were clean and comfortable, but there were some issues with room features in a superior room.
Service
8.5
The staff were friendly and helpful, addressing issues promptly.
Location
8.5
The location is excellent, quiet yet a short walk from the town centre.
Room Quality
7
Some rooms were found to be gloomy, and there were complaints about the bed and lighting.
Amenities
8
Spa facilities were good, but some amenities expected in a superior room were lacking.
Value for Money
7.5
Room features did not meet expectations for the price paid.
Food and Beverage
8.5
Food quality was praised, but some menu items were unavailable.
Overall Experience
8
Many positive aspects, but several issues noted affected the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:43

Property Description

Luxurious Accommodation
Experience a stay at Bournemouth West Cliff Hotel and spa, offering 83 3-star bedrooms with free WiFi. Enjoy the convenience of being just 10 minutes away from the town centre and Alum Chine beach.

Ultimate Relaxation
Indulge in our leisure facilities featuring a 12-metre heated pool, gym, and an adults-only spa with a range of rejuvenating amenities. From plunge pool to aromatherapy room, find your serenity with us.

Exquisite Dining and Events
Savor a contemporary dining experience at our brasserie restaurant, catering to all guests including children. With extensive conference and banqueting facilities, host your events effortlessly with us.

Book your stay now at Bournemouth West Cliff Hotel for a memorable experience!

Important information:

Please note that the standard rooms cannot accommodate any extra bed.

Extra bed supplements must be paid for at the hotel directly.

Please note that there is an additional fee of GBP 15 to use the spa facilities for one night stay, and £20 per stay for 2 or more nights. Guests who use the spa must be over the age of 18.

Please note, spa area is only accessible via a flight of 15 stairs with no wheel chair access, there is one treatment room which is accessible and leisure pool is fully accessible.

Please be aware a parking charge of GBP 10.00 per night will be applicable. The charge covers 24-hour from the moment of arrival in the car park. Exceeding this allocated time may result in a parking fine.

Dinner inclusive rates include 3 course meal, some dishes have additional supplements.

Please note that this hotel does not accept cash payments.

The restaurant will only be open for breakfast on 24th - 26th December 2025. The kitchen will be closed for dinner on 24th - 26th and 31st December 2025.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

8
Based on 3463 reviews
Cleanliness: 8
Service: 8.5
Location: 8.5
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8.5
Overall Experience: 8
A
Adam couple gb
8
Mother and daughter break away.
Pros:

Staff were friendly and helpful.

Cons:

Spa area could only be access by stairs, making it unusable for disabilities.

2026-03-08 via Nuitee
H
Hannah solo_traveller gb
10
Great value and in walking distance of a lovely beach.
Pros:

Friendly staff

2026-03-05 via Nuitee
C
Christopher couple gb
8
2026-03-05 via Nuitee
A
Ami solo_traveller gb
10
Lovely hotel with great staff and facilities.
Pros:

Lovely hotel with great staff and facilities.

Cons:

Everything was great

2026-03-05 via Nuitee
D
Dragos family_with_children gb
9
2026-03-04 via Nuitee
M
Margaret couple gb
7
Relaxing relaxing relaxing
Pros:

Ambiance lovely, decor same
Food excellent

Cons:

Nothing except big hill to get up from tc

2026-03-04 via Nuitee
R
Rowley family_with_children gb
5
2026-03-03 via Nuitee
A
Alin couple gb
1
2026-03-01 via Nuitee
T
Todd solo_traveller gb
8
2026-02-28 via Nuitee
A
Alessandra couple it
7
2026-02-28 via Nuitee
F
Fiona couple gb
5
Pros:

Bed was very comfortable

Cons:

The breakfast wasn't great. Dried out scrambled eggs; tinned fruit, luke warm coffee

2026-02-28 via Nuitee
J
Julia couple gb
7
2026-02-27 via Nuitee
J
Julie couple gb
7
Would like to stay longer and maybe used the spa.
Pros:

The staff were friendly and helpful. Breakfast and the evening meals were good, it was quick maybe they should leave a bit of a gap before you had the next item served to you.

Cons:

That there was no hand rail to get in and out of the shower end.

2026-02-26 via Nuitee
L
Lorraine couple gb
10
Perfect.
Pros:

Breakfast had everything you needed to start your day and location is ideal for beach, shopping, attractions and near to other local Dorset locations.

Cons:

Nothing

2026-02-26 via Nuitee
J
Joanne couple gb
5
Pros:

Facilities were ok, staff are pleasant, location good

Cons:

Freezing cold through out, ro the pount we left the usable hair dryer on the desk to warm the room slightly. food although cooked ok came out barely warm, very bland, would recommend a walk to town for food. Changing rooms are teeny with no space in the spa. I had two special requests on booking, both were confirmed yet neither happened.

2026-02-24 via Nuitee
G
gary couple ie
8
2026-02-24 via Nuitee
R
Rosie couple gb
8
2026-02-23 via Nuitee
M
Melissa couple gb
7
Pros:

The property was clean and we enjoyed

Cons:

I think if you are going to charge more to access spa facilities it should be more obvious as I hadn’t budgeted for that

2026-02-23 via Nuitee
J
Jordan couple gb
10
2026-02-23 via Nuitee
S
Sarah couple gb
8
Great stay
Pros:

Location, service

Cons:

Nothing

2026-02-23 via Nuitee