Ramada by Wyndham West Memphis

Hotels
Ramada
7 (1311 reviews)
2003 East Service Road , West Memphis , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Outdated Facilities

Categories

Cleanliness
4.46
Multiple reviews indicated dust, dirt, mold, and bugs in the rooms.
Service
8.93
Positive mentions of staff being friendly and attentive.
Location
8.47
Overall accessibility noted positively by some guests despite some location complaints.
Room Quality
5.42
Reviews mentioned old, outdated, and dirty rooms.
Amenities
6.95
Amenities were mentioned but often negatively impacted by cleanliness issues.
Value for Money
7.41
Some guests felt it was reasonably priced given the quality.
Food and Beverage
7.46
Light mentions of breakfast; no significant complaints.
Overall Experience
6.93
Overall mixed feelings based on cleanliness and room quality but a few pleasant experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:23

Property Description

Convenient Location
Located just 15 miles from Memphis International Airport, Ramada West Memphis offers easy access for travelers. The proximity to Southland Gaming and Racing and the vibrant Beale Street make it an ideal choice for entertainment seekers.

Comfortable Accommodations
Each guest room at Ramada West Memphis is equipped with a TV, coffee machine, and refrigerator, ensuring a comfortable stay for all visitors. The provided free Wi-Fi allows guests to stay connected throughout their stay.

Relaxing Amenities
Guests can unwind by taking a refreshing swim in the outdoor pool or maintain their fitness routine at the on-site fitness centre. The availability of a business centre with internet access and fax services caters to the needs of business travelers.

Experience convenience, comfort, and relaxation at Ramada West Memphis. Book your stay now to enjoy all these fantastic amenities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 1311 reviews
Cleanliness: 4.46
Service: 8.93
Location: 8.47
Room Quality: 5.42
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 6.93
M
mercedes family_with_children es
7
Funcional para lo que necesitábamos
Pros:

Si. Para el
Precio que pagué estaba bien ubicado y cómodo para ir a dormir

Cons:

Eran habitaciones interiores y la única ventana daba al pasillo y era una cristalera que no se podía abrir por lo que no tenía ventilación.

2026-05-08 via Nuitee
C
Cheshire solo_traveller us
10
Pros:

Extremely friendly staff

Cons:

N/A

2026-05-07 via Nuitee
T
Terry solo_traveller us
8
2026-05-06 via Nuitee
D
Dulin solo_traveller us
10
2026-05-05 via Nuitee
L
LARRY F. solo_traveller us
8
2026-05-05 via Nuitee
S
Sangren solo_traveller us
4
Pros:

Staff and location

Cons:

Pool closed. Entrance door not working

2026-05-04 via Nuitee
C
Charles and Ruthie couple us
6
Great Price!
Pros:

My husband did the breakfast every morning. He thought it was okay.

Cons:

The room I stayed in this time was not appealing to the eyes. The last couple times I stayed there for business purposes, the rooms was a lot better.

2026-05-03 via Nuitee
R
Robert couple us
8
2026-05-03 via Nuitee
B
Brimingham couple us
6
Pros:

It’s ok

Cons:

To loud

2026-05-02 via Nuitee
P
Phyllis couple us
5
2026-05-01 via Nuitee
C
Carlos solo_traveller us
7
Pros:

Location was good. Parking convenient. Price was very good.

Cons:

Rooms were a bit shabby and needed updating. Shower curtain and rod need repair. Some lights didn't work.

2026-05-01 via Nuitee
G
Gonzalez couple us
5
Cons:

Instalaciones viejas, la puerta del baño no cerraba, no salía agua caliente para bañarse y ningún día hicieron la pieza

2026-04-29 via Nuitee
L
Lawrence family_with_children ca
3
2026-04-29 via Nuitee
T
Tom solo_traveller us
7
Choose someplace else.
Pros:

Location was handy and the bed was very comfy. Cheap.

Cons:

Staff was not friendly. Other folks were very noisy and inconsiderate at 1:10 AM. I dont recommend this place

2026-04-27 via Nuitee
J
joann family_with_children us
10
It's was good
Pros:

It was nice I had a good time

Cons:

It's was cold I'm couldn't swim

2026-04-23 via Nuitee
E
Eddie solo_traveller us
10
2026-04-21 via Nuitee
T
Tran couple us
1
Bad
Pros:

It’s was an dirty very thing insides is old

Cons:

Every thing is dirty

2026-04-19 via Nuitee
A
alexis couple us
5
2026-04-19 via Nuitee
S
Sherry solo_traveller us
10
Pros:

Everything

Cons:

The garbage out back was scary taking out the trash by

2026-04-17 via Nuitee
R
Ray couple us
1
I didn’t say. Because of the condition of our room not being clean and pleasant I didn’t stay. I requested a refund whi
Pros:

The room was not clean.There was a guy at 1:00 in the morning lordering in the parking lot asking for money. My wife arrived before me and really felt scared and uncomfortable. Because of these conditions we decided to stay at another hotel. The furniture in the room was badly worn and damaged. I wouldn’t recommend going there again. The hostess did say I would have to contact booking.com for a refund. My wife and I called to get the issue resolved and was asked if we would like another room. Our reply was definitely not. The bed was made is the only thing that looked clean. Around the corner of the bed and night stand was dirt and bugs on the floor. My wife arrived before me and sat her bags on the table and returned to the car until I arrived. The guy standing outside in the parking lot was still there when I arrived and asked me for money and I told him he needed to go home or away from me. I did tell the hostess once I saw the condition of the room and informed her we were leaving. We didn’t take pictures was a mistake on our part for documentation and didn’t know that was what we needed at the time of the incident. We were not told by the booking.com agent that we needed pictures at the time but was told by another agent he needed pictures of the inside or condition of the room a few days later when I was able to contact booking.com. He suggested that I drive back to the hotel and that picture two days later for a refund. I replied to him, that it didn’t make any sense to drive back to that hotel and take pictures. It would cost more than what I paid for that room to return to that hotel room and ask to take photos. If this what I have to go through for a refund booking.com can keep my refund and I’ll never do business with them again before hanging up on him.

Cons:

The room was not clean.There was a guy at 1:00 in the morning lordering in the parking lot asking for money. My wife arrived before me and really felt scared and uncomfortable. Because of these conditions we decided to stay at another hotel. The furniture in the room was badly worn and damaged. I wouldn’t recommend going there again. The hostess did say I would have to contact booking.com for a refund. My wife and I called to get the issue resolved and was asked if we would like another room. Our reply was definitely not. The bed was made is the only thing that looked clean. Around the corner of the bed and night stand was dirt and bugs on the floor. My wife arrived before me and sat her bags on the table and returned to the car until I arrived. The guy standing outside in the parking lot was still there when I arrived and asked me for money and I told him he needed to go home or away from me. I did tell the hostess once I saw the condition of the room and informed her we were leaving. We didn’t take pictures was a mistake on our part for documentation and didn’t know that was what we needed at the time of the incident. We were not told by the booking.com agent that we needed pictures at the time but was told by another agent he needed pictures of the inside or condition of the room a few days later when I was able to contact booking.com. He suggested that I drive back to the hotel and that picture two days later for a refund. Booking.com can have my refund if it means me driving back to that hotel for a refund and taking photos two days later.

2026-04-17 via Nuitee