Ramada by Wyndham West Memphis

Hotels
Ramada
7 (1388 reviews)
2003 East Service Road , West Memphis , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Outdated Facilities

Categories

Cleanliness
4.46
Multiple reviews indicated dust, dirt, mold, and bugs in the rooms.
Service
8.93
Positive mentions of staff being friendly and attentive.
Location
8.47
Overall accessibility noted positively by some guests despite some location complaints.
Room Quality
5.42
Reviews mentioned old, outdated, and dirty rooms.
Amenities
6.95
Amenities were mentioned but often negatively impacted by cleanliness issues.
Value for Money
7.41
Some guests felt it was reasonably priced given the quality.
Food and Beverage
7.46
Light mentions of breakfast; no significant complaints.
Overall Experience
6.93
Overall mixed feelings based on cleanliness and room quality but a few pleasant experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:23

Property Description

Convenient Location
Located just 15 miles from Memphis International Airport, Ramada West Memphis offers easy access for travelers. The proximity to Southland Gaming and Racing and the vibrant Beale Street make it an ideal choice for entertainment seekers.

Comfortable Accommodations
Each guest room at Ramada West Memphis is equipped with a TV, coffee machine, and refrigerator, ensuring a comfortable stay for all visitors. The provided free Wi-Fi allows guests to stay connected throughout their stay.

Relaxing Amenities
Guests can unwind by taking a refreshing swim in the outdoor pool or maintain their fitness routine at the on-site fitness centre. The availability of a business centre with internet access and fax services caters to the needs of business travelers.

Experience convenience, comfort, and relaxation at Ramada West Memphis. Book your stay now to enjoy all these fantastic amenities.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

7
Based on 1388 reviews
Cleanliness: 4.46
Service: 8.93
Location: 8.47
Room Quality: 5.42
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 7.46
Overall Experience: 6.93
A
Andrew solo_traveller us
2
You DON’T want to stay here!
Pros:

Location

Cons:

20+ year old mattresses and beds where I can feel the metal framing inside. Entry door had to be lifted up, by the door handle, and slammed multiple times for it to latch. Pealing and missing paint on walls throughout the room. Rust on lamp and lighting in the room. No stopper in sink drain. Non-working outlet by bed, covered up with duct tape, while the other outlet had the rusted lamp plugged in to it - couldn’t charge my phone or devices bedside. Botched caulk around tub - looked like a 5th grader applied tub caulk. No cover on the ironing board. There’s more - I’ll stop here - I think you can get the picture of this facility.

2026-08-07 via Nuitee
T
Teresa couple us
10
Excellent
Pros:

The staff was so friendly everything worked? Great price

Cons:

The door closest to our room didn’t open from outside

2026-08-06 via Nuitee
T
Tenisha Graham solo_traveller us
8
2026-08-04 via Nuitee
T
Tyron couple us
1
2026-08-04 via Nuitee
J
Juliana solo_traveller us
7
Ok for quick stay
Pros:

Close to freeway

Cons:

Floor was dirty, my socks was black when I went to take them off.

2026-08-03 via Nuitee
B
Brittney couple us
1
Pictures posted are not what my room looked like
Pros:

Nothing.

Cons:

Not as described in the pictures. My door wouldn’t close all the way, the toilet wouldn’t flush, the phone didn’t work. The A/C was barely running. Pillows were flat. And the floor I was on had windows out to the hallway with curtains that didn’t shut all the way.

2026-07-23 via Nuitee
M
Malvoni solo_traveller us
1
2026-07-22 via Nuitee
T
Teresa Clyne solo_traveller ie
6
Grand little spot. Does the job
Pros:

Staff were very helpful and nice. Beds comfy. Room spacious

Cons:

No vending machines or drinks etc

2026-07-22 via Nuitee
A
Andre couple us
10
2026-07-21 via Nuitee
N
Nettie solo_traveller us
2
Cons:

If the room was up to date defiantly not what I saw online

2026-07-21 via Nuitee
R
reuben solo_traveller us
3
2026-07-20 via Nuitee
P
Pinielf solo_traveller il
6
Pros:

Price
Staff was friendly

Cons:

Needs a cleaning
The air conditioner could use an upgrade as well as the fridge and the rest of the room.

2026-07-20 via Nuitee
I
Isaac couple us
2
Pros:

I liked nothing.

Cons:

The room has holes in the wall along with no lights truly working. The smoke detector was taken off and sitting on top of the tv area. The light sin the bathroom didn’t work and the curtains used to give the room privacy were broken. The chair at the desk was broken as well. No level of care was put into the rooms anymore. Also the hallways smelled like marijuana.

2026-07-20 via Nuitee
R
reuben solo_traveller us
3
2026-07-20 via Nuitee
C
Candace solo_traveller us
1
Dont..Just don't.
Pros:

Close to the highway so it made it easy to jump on the highway to go home.

Cons:

Where do I start...the price per room should have been our dead giveaway. Once you walk into the building where the rooms are you immediately get hit with cigarette smell. They are supposed to be non-smoking rooms. Our rooms ac didn't work well. Ants were crawling on the bed. I didnt dare walk on the floor barefoot. There seemed to be people living in the room next to us and their cigarette smell was coming into our room causing my husbands asthma to act up. The hall way was full of pizza boxes and trash. The bedding didn't seem to be cleaned, just beds remade. Wallpaper peeling off the wall and the smoke detector hanging from the ceiling. We were there a total of 10 minutes to long then turned our keys in with a refund. The guy at the counter didn't even seem surprised. Back in my day Ramada Inns were nice and higher class...this was more like rent by the hour. All the rooms needed was the quarter machine next to the beds to make them vibrate. We were traveling so we needed a room to sleep and still wouldn't stay there. We ended up finally finding another hotel (most hotels in West Memphis were sold out) and paying way more but it was worth it. You definitely get what you pay for.

2026-07-19 via Nuitee
A
Andre couple us
10
Pros:

I enjoyed the staff

2026-07-19 via Nuitee
M
Melinda family_with_children us
1
Pros:

Was very disappointed..

Cons:

This hotel need to be torn down.. no way I would have spelt in that room. And it was so freaky stanky. Walls was nasty. Holes in the walls. Refrigerator was nasty. It was awful

2026-07-19 via Nuitee
M
Man family_with_children ca
9
2026-07-17 via Nuitee
C
Cristian solo_traveller ar
9
Pros:

Locación. Desayuno.

2026-07-15 via Nuitee
2
278JT Couples Mesa, Arizona
8
Location convenient to attractions
Pros:

This hotel was ideally located to everything we wanted to see and do. The room was large, comfortable and serviced daily. The breakfast was good and the area was well kept and clean. Front desk person Mandy was the best, friendly and helpful.
The hotel is in an industrial, frontage road area, but near the major roads: it was easy to get to attractions like Graceland or the Bass Pro pyramid.

2026-07-13 via Tripadvisor