Comfort Suites Canton - Detroit

Hotels
Comfort Suites
7.4 (160 reviews)
5730 N Haggety, Canton, Michigan, 48187 , Canton , US

Facilities

Free breakfast
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Outdoor furniture
Elevator
ATM/banking
Gift shops or newsstand
Conference space
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Dirty rooms
Not as advertised

Categories

Cleanliness
5.23
Multiple reviews indicated issues with cleanliness, including dirty bathrooms and unclean rooms.
Service
9.2
Staff was generally described as nice and helpful, although there were some service failures regarding complaints.
Location
9.74
Convenient location near restaurants mentioned positively.
Room Quality
6.19
Several reviews highlighted that the rooms were not as advertised and had issues such as lack of furniture and maintenance problems.
Amenities
7.22
Comments reflect dissatisfaction with the advertised amenities, which were lacking.
Value for Money
7.18
Guests expressed disappointment regarding value due to cleanliness and service issues.
Food and Beverage
8.23
Breakfast mix-up noted; otherwise satisfactory.
Overall Experience
6.2
Overall sentiments suggest a negative experience tied to cleanliness and unfulfilled expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:58

Property Description

Indulge in Luxury Amenities
Enjoy the indoor pool and 24-hour fitness center at Comfort Suites Canton. Stay connected with complimentary wireless internet and relax with a buffet breakfast.

Convenient Business Facilities
Benefit from complimentary wired internet, a business center, and conference space. Plus, make event planning seamless with a meeting room and wedding services.

Comfortable Guest Rooms
Unwind in one of the 66 guestrooms with modern amenities like plasma TVs and complimentary toiletries. Convenient access to nearby attractions ensures a memorable stay.

A stay at Comfort Suites Canton immerses you in Canton's heart, just minutes from local attractions. Book now for a memorable experience.

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 160 reviews
Cleanliness: 5.23
Service: 9.2
Location: 9.74
Room Quality: 6.19
Amenities: 7.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 6.2
S
scott
2
Pros:

Barley clean there rooms, kitchen is NOT a kitchen in the rooms

2025-10-12 via Nuitee
T
Thelether family_with_children
6
Pros:

The hallway and rooms had a weird old smell to them. The room was decent. It could've been cleaned better overall stay was decent

2025-10-08 via Nuitee
M
Mary
10
Pros:

I used both the pool and gym. Ate breakfast and enjoyed a clean room. What more could you ask for?

2025-10-06 via Nuitee
M
Muhammad
10
Pros:

Ok

2025-10-04 via Nuitee
M
Melissa family
8
Pros:

Check was so easy. Everything felt clean.

2025-10-04 via Nuitee
T
Teresa family_with_children
8
Pros:

Nice Hotel we will stay again when visiting family. I wish they were a bit cleaner. We were there satuday to tuesday and no one came to clean our room or give us new towels . But for the area it was a nice hotel. We swam in the indoor pool which was nice

2025-09-29 via Nuitee
P
Paul family
4
Pros:

Upon check-in, grabbed a bell cart from the foyer for our things that barely rolled due to damage and lack of maintenance so had to drag it like a boat anchor through the hotel, then the room we were assigned had a door lock assembly that had dead batteries, not unlocking with multiple cards leaving my wife standing in a hallway, late & tired while I made multiple trips back to the front desk for replacement key cards, finally being assigned a different ("upgrade"?) room nearby that we had to fight our way in the badly fitted door only to find no sitting furniture, all having been removed, no suitcase stands or anyplace other than floor to open bags and a dirty bathroom vanity and tub/shower bottom. Upon calmly and kindly noting issues found to the night desk manager, was told that the facility manager would call us and offer a discount. That call did not come and upon checkout the following morning, did meet the facility manager showing her pictures and kindly mentioning issues and asking for the discount offered. She said that because the room was booked through a booking site, she could not refund anything however could offer a 10% off coupon for future stays...
Not gonna happen.

2025-09-28 via Nuitee
J
jeff partner
6
Pros:

Room was adequate however attention to sanitation could be better

2025-09-28 via Nuitee
C
Corine
10
Pros:

It was nice an clean. The staff was really nice and helpful.

2025-09-26 via Nuitee
M
Marie Suzanne family
10
Pros:

Spacious room; near restaurants

2025-09-25 via Nuitee
D
Darnell
2
Just horrible
Pros:

Do not stay here the hotel is very dirty and the pictures they show on here is not what u get they advertised false advertisement when it comes to their rooms rooms do not come with chairs tables nothing just a bed and four walls you've been warned do not stay here

2025-09-24 via Nuitee
W
Whitney
10
Pros:

Amazing

2025-09-22 via Nuitee
M
Matthew family
6
Pros:

No TV Remote and they basically said look around, too bad.

2025-09-21 via Nuitee
E
Elsena
6
Pros:

It was clean but the couch that’s was in the room was very dirty and it’s was a lot of dust on the refrigerator

2025-09-15 via Nuitee
J
Jason
2
Room not as advertised
Pros:

Well we didnt even stay we left and stayed somewhere else The room was unacceptable The room and amenities were stained we were very disappointed

2025-09-12 via Nuitee
M
Maria
2
Pros:

I didnt get a refund nor a credit

2025-09-10 via Nuitee
O
Omer
8
Pros:

It’s all right

2025-09-06 via Nuitee
M
Montrice
10
Pros:

Very clean and the bed was amazing. Staff was excellent.

2025-09-06 via Nuitee
A
Andrew
2
Pros:

Bed had bug eggs on it, mold in shower, ac not working, smelled of pot and cigarette smoke. Stayed 2 hours and checked out to go somewhere else. Never got a refund never got a call back.

2025-09-03 via Nuitee
J
Jamila family
4
Pros:

Tub was dirty and disgusting not enough towels just gross.

2025-09-02 via Nuitee