Comfort Suites Canton - Detroit

Hotels
•
Comfort Suites
5.9 (160 reviews)
5730 N Haggety, Canton, Michigan, 48187 , Canton , US
+1 734-928-2976

listing image 1
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Facilities

Elevator
ATM/banking
Gift shops or newsstand
Conference space
Fireplace in lobby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
See all facilities

Review Highlights

Pros:
Indoor pool
Gym
Breakfast
Helpful/front-desk staff
Spacious room (occasionally)
Near restaurants
Cons:
Rooms and common areas reported dirty, dusty, stained
Bedbugs and mold reported by guests
Poor room maintenance: missing furniture, broken locks, AC failures
Housekeeping lapses (no towels, no cleaning during stay)
Poor complaint resolution/no refunds
Missing or dirty in-room items (no remote, dirty couch, fridge dust)

Categories

Cleanliness
2
Many guests reported severe cleanliness problems: dirty floors, sticky stains on carpet, dusty rooms and refrigerators, dirty tubs, and explicit reports of bedbugs and mold. Cleanliness is a major negative here.
Service
8
Multiple guests described front-desk staff as nice and helpful and some staff responsiveness (e.g., issuing new rooms). However, management follow-up and complaint resolution were poor in several cases; overall staff friendliness is a relative strength.
Location
6.2
Location received limited comment but is noted positively (e.g., 'near restaurants'); nothing suggests a standout location, so slightly above average.
Room Quality
3
Numerous reports of poor room quality: missing furniture (no chairs/tables/suitcase stands), dirty couch, stained amenities, nonworking AC, broken TV remote, and bedbug incidents. Room condition is a clear weakness.
Amenities
8
Amenities like the indoor pool, gym, and breakfast were repeatedly praised and enjoyed by guests; these are consistent positives despite room issues.
Value for Money
4
Several guests complained about lack of refunds, poor compensation handling, and feeling the hotel did not deliver expected value given cleanliness and room problems.
Food and Beverage
8
Breakfast was called out positively by multiple guests and described as a highlight for some stays.
Overall Experience
8
Guest experience is mixed: many enjoyed amenities and found staff friendly, but frequent and severe cleanliness and room-quality issues tarnish stays. Overall impressions were positive for some but highly negative for others; aggregated here to reflect the mix and prominent amenity/service positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Indulge in Luxury Amenities
Enjoy the indoor pool and 24-hour fitness center at Comfort Suites Canton. Stay connected with complimentary wireless internet and relax with a buffet breakfast.

Convenient Business Facilities
Benefit from complimentary wired internet, a business center, and conference space. Plus, make event planning seamless with a meeting room and wedding services.

Comfortable Guest Rooms
Unwind in one of the 66 guestrooms with modern amenities like plasma TVs and complimentary toiletries. Convenient access to nearby attractions ensures a memorable stay.

A stay at Comfort Suites Canton immerses you in Canton's heart, just minutes from local attractions. Book now for a memorable experience.

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

5.9
Based on 160 reviews
Cleanliness: 2
Service: 8
Location: 6.2
Room Quality: 3
Amenities: 8
Value for Money: 4
Food and Beverage: 8
Overall Experience: 8
S
scott
2
Pros:

Barley clean there rooms, kitchen is NOT a kitchen in the rooms

2025-10-12 • via Nuitee
T
Thelether • family_with_children
6
Pros:

The hallway and rooms had a weird old smell to them. The room was decent. It could've been cleaned better overall stay was decent

2025-10-08 • via Nuitee
M
Mary
10
Pros:

I used both the pool and gym. Ate breakfast and enjoyed a clean room. What more could you ask for?

2025-10-06 • via Nuitee
M
Muhammad
10
Pros:

Ok

2025-10-04 • via Nuitee
M
Melissa • family
8
Pros:

Check was so easy. Everything felt clean.

2025-10-04 • via Nuitee
T
Teresa • family_with_children
8
Pros:

Nice Hotel we will stay again when visiting family. I wish they were a bit cleaner. We were there satuday to tuesday and no one came to clean our room or give us new towels . But for the area it was a nice hotel. We swam in the indoor pool which was nice

2025-09-29 • via Nuitee
J
jeff • partner
6
Pros:

Room was adequate however attention to sanitation could be better

2025-09-28 • via Nuitee
P
Paul • family
4
Pros:

Upon check-in, grabbed a bell cart from the foyer for our things that barely rolled due to damage and lack of maintenance so had to drag it like a boat anchor through the hotel, then the room we were assigned had a door lock assembly that had dead batteries, not unlocking with multiple cards leaving my wife standing in a hallway, late & tired while I made multiple trips back to the front desk for replacement key cards, finally being assigned a different ("upgrade"?) room nearby that we had to fight our way in the badly fitted door only to find no sitting furniture, all having been removed, no suitcase stands or anyplace other than floor to open bags and a dirty bathroom vanity and tub/shower bottom. Upon calmly and kindly noting issues found to the night desk manager, was told that the facility manager would call us and offer a discount. That call did not come and upon checkout the following morning, did meet the facility manager showing her pictures and kindly mentioning issues and asking for the discount offered. She said that because the room was booked through a booking site, she could not refund anything however could offer a 10% off coupon for future stays...
Not gonna happen.

2025-09-28 • via Nuitee
C
Corine
10
Pros:

It was nice an clean. The staff was really nice and helpful.

2025-09-26 • via Nuitee
M
Marie Suzanne • family
10
Pros:

Spacious room; near restaurants

2025-09-25 • via Nuitee
D
Darnell
2
Just horrible
Pros:

Do not stay here the hotel is very dirty and the pictures they show on here is not what u get they advertised false advertisement when it comes to their rooms rooms do not come with chairs tables nothing just a bed and four walls you've been warned do not stay here

2025-09-24 • via Nuitee
W
Whitney
10
Pros:

Amazing

2025-09-22 • via Nuitee
M
Matthew • family
6
Pros:

No TV Remote and they basically said look around, too bad.

2025-09-21 • via Nuitee
E
Elsena
6
Pros:

It was clean but the couch that’s was in the room was very dirty and it’s was a lot of dust on the refrigerator

2025-09-15 • via Nuitee
J
Jason
2
Room not as advertised
Pros:

Well we didnt even stay we left and stayed somewhere else The room was unacceptable The room and amenities were stained we were very disappointed

2025-09-12 • via Nuitee
M
Maria
2
Pros:

I didnt get a refund nor a credit

2025-09-10 • via Nuitee
O
Omer
8
Pros:

It’s all right

2025-09-06 • via Nuitee
M
Montrice
10
Pros:

Very clean and the bed was amazing. Staff was excellent.

2025-09-06 • via Nuitee
A
Andrew
2
Pros:

Bed had bug eggs on it, mold in shower, ac not working, smelled of pot and cigarette smoke. Stayed 2 hours and checked out to go somewhere else. Never got a refund never got a call back.

2025-09-03 • via Nuitee
J
Jamila • family
4
Pros:

Tub was dirty and disgusting not enough towels just gross.

2025-09-02 • via Nuitee