DoubleTree by Hilton Jefferson City

Hotels
•
Doubletree by Hilton
7.6 (171 reviews)
422 Monroe Street , Jefferson City , US
+1 573-636-5101

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location close to downtown/capital
Friendly and helpful staff (multiple named mentions)
Newly remodeled interior and generally clean for many guests
14th-floor bar/restaurant with panoramic views
Cookies at check-in and welcoming reception
Some good dining experiences (dinner/salmon) reported
Cons:
Housekeeping failures for some guests (pet hair, rooms not cleaned)
Plumbing/shower issues (broken shower head, poor water flow, sink drainage)
Tiny pool and whirlpool reported; limited laundry (one washer/dryer)
Parking limited/terrible in multiple reports
Breakfast quality and limited options (soggy bagel, only bacon option)
At least one report of poor management/customer service handling a booking error
Noise issues (band/guests in hallways) and occasional poor views (blank wall)

Categories

Cleanliness
6.5
Mixed reports: several guests praised cleanliness, but multiple strong complaints (rooms not cleaned, pet hair, soggy breakfast packaging, and general housekeeping lapses) lower the score.
Service
8.5
Generally very positive: numerous mentions of friendly, helpful front-desk staff (named staff like Liz and Lynn), early check-in accommodated and attentive bar/restaurant service; one major negative around management refusing to help with a booking glitch is noted but outweighed by many positives.
Location
9
Strongly positive: repeatedly described as close to downtown/capital with great views from the 14th-floor bar; several guests explicitly praised the location.
Room Quality
6.8
Mixed to below-average: some find rooms comfortable and newly remodeled inside, but multiple complaints about small rooms, poor/broken shower hardware, sink drainage issues and limited parking affect this rating.
Amenities
7
Mixed: pool/hot tub exist but were described as small/tiny by some; laundry limited (one washer/dryer) and snack/water pricing complaints exist, while the bar/restaurant and cookies at check-in are positives.
Value for Money
7
Mixed value: some guests felt the price was fair for location and service, but others complained about poor breakfast quality/pricing and lack of compensation for issues, lowering perceived value.
Food and Beverage
6.8
Mixed reviews: a few positive notes (good dinner, salmon, friendly bar staff) but notable negatives about breakfast quality/options (soggy bagel, limited choices) and average restaurant food for some guests.
Overall Experience
9.2
Overall positive for many guests: multiple 'would stay again' and 'great stay' comments, newly remodeled interior and friendly staff create strong overall impressions despite some significant service/room clean issues for a minority.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Accommodations
The Jefferson City Doubletree Hotel offers spacious guestrooms furnished with cosy Sweet Dreams beds and modern amenities like flat-screen TVs and high-speed internet access.

Convenient Location
Situated in the heart of Missouri's capital city, this hotel is within walking distance of popular attractions, government offices, shopping centres, and entertainment options, providing easy access to major motorways.

Modern Facilities
Guests can enjoy state-of-the-art amenities including on-site fitness facilities and a 24-hour business centre during their stay at the Jefferson City Doubletree Hotel.

Experience comfort and convenience at its best - book your stay at the Jefferson City Doubletree Hotel today!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.6
Based on 171 reviews
Cleanliness: 6.5
Service: 8.5
Location: 9
Room Quality: 6.8
Amenities: 7
Value for Money: 7
Food and Beverage: 6.8
Overall Experience: 9.2
K
Kelly • couple • us
9
Pros:

Nice place , clean and quiet

Cons:

N/A

2026-11-01 • via Nuitee
D
Donna • family_with_children • us
10
Pros:

Love the Location.

2026-10-29 • via Nuitee
H
Helen • couple • us
7
Pleasant.
Pros:

Staff especially in the bar

Cons:

View was a blank wall. No options were offered.

2026-10-27 • via Nuitee
A
Ann • extended_group • us
10
Everything worked out as we had hoped
Pros:

It was close to the capital.
Liz checked us in and she was just wonderful! Very helpful!

Cons:

Limited parking

2026-10-20 • via Nuitee
J
Josh • couple • us
10
Everything was perfect besides the band
Pros:

It was amazing till the Florida gaters were yelling though the hallways as we were trying to sleep

Cons:

Just the noise of the band while trying to sleep

2026-10-07 • via Nuitee
B
Brenda • couple • us
10
Great stay❤️👍
Pros:

It’s was beautiful, clean, and very friendly staff👍

Cons:

It was all good⭐️

2026-09-09 • via Nuitee
B
Bobbie • couple • gb
9
Pros:

The two ladies on reception were super friendly and helpful. Checked in early with no issues. Such a great welcome

Cons:

Nothing

2026-09-08 • via Nuitee
D
Dennis • couple • us
9
other than the shower head and water spout . great stay
Pros:

breakfast was great. Coffee was great. dinner was so good we had the salmon

Cons:

the shower was terrible 'the shower head was very poor. The waterspout where the water comes out and then you pull the thing up to let the water out to the shower head it would not pull all the way up so the shower head would just piss out

2026-08-26 • via Nuitee
J
johnzP2452FB • Couples
2
Terrible management
Pros:

There was a glitch in the system of the third party company that I booked with that caused the dates to be incorrect. I noticed the mistake immediately and contacted the hotel. They refused to help me resolve the situation. Terrible customer service.

2026-08-19 • via Tripadvisor
D
diegofrz • solo_traveller • br
10
2026-08-15 • via Nuitee
B
bea • solo_traveller • us
6
Less than expected
Pros:

Beds were cozy and comfortable.

Cons:

Parking is terrible. Pool and whirlpool were tiny. Could not find a menu for their in house restaurant. Rooms also tiny.

2026-08-14 • via Nuitee
J
John • solo_traveller • us
10
2026-08-03 • via Nuitee
3
342daniellam • Business • Kansas City, Missouri
10
Short stay in JeffCity
Pros:

From the outside, the building looks a bit run-down, but don’t let that fool you! The hotel has been newly remodeled inside, and the staff was friendly and welcoming.

My room and bathroom were on the smaller side, but everything was clean. I also appreciated that the room had no carpet, which is always a plus for me.

The location is excellent if you’re planning to spend time in downtown Jefferson City. The bar and restaurant on the 14th floor offers panoramic views of the city. I had dinner there, and while the food was average, the friendly and attentive service more than made up for it.

I would definitely stay here again. If you’re looking for a hotel for a short stay or business trip, this is a great option.

2026-07-29 • via Tripadvisor
F
Francis • family_with_children • us
10
2026-07-22 • via Nuitee
J
Jozsef • couple • us
10
2026-07-21 • via Nuitee
D
Delbert D • couple • us
10
2026-07-20 • via Nuitee
J
Josh • family_with_children • us
1
Thank God my trip wasn’t any longer.
Cons:

Sink didn’t drain. The shower barely worked. Shower head was broke. Rooms never were cleaned. There was only one dryer and one washer for the entire hotel. I had to wake up at 3am just to get laundry done.

2026-07-19 • via Nuitee
J
JAMIE • solo_traveller • us
10
Definitely recommend
Pros:

Nice neat and clean and hospitable

Cons:

There was nothing I didn’t like everything was beautiful

2026-07-11 • via Nuitee
W
William • solo_traveller • us
9
2026-06-28 • via Nuitee
C
Caren • solo_traveller • us
6
Pros:

NA

Cons:

I stayed 2 nights, the first morning I got a breakfast sandwich. The bagel top and bottom were soggy so I removed them. Bacon was the only option to choose from on any of the foods prepared and I prefer sausage. I spent ten dollars on it and could have spent five dollars at the gas station for better food. When I arrived to my room with no pets.There was pet hair on the sitting chair in the corner , and the floors had not been swept. I let the clerk at the desk know that and she said that she would have the team clean it up. They did not do so and they did not offer me any kind of compensation for my room rate or a different room.

2026-06-26 • via Nuitee