Shiv Niwas Palace by HRH Group of Hotels

Hotels
•
HRH Group of Hotels
8.4 (438 reviews)
The Palace Complex, Lake Pichola , Udaipur , in

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional location and palace setting
Outstanding, attentive staff/service
Excellent food and dining options
Beautiful pool, terraces and lake/views
Strong heritage ambience
Cons:
Outdated rooms and bathrooms; need renovation
Perceived poor value for money / overpriced
Maintenance issues and occasional cleanliness concerns
No elevator — stairs required in parts of the property

Categories

Cleanliness
6.5
Mixed reports: several guests note worn, dirty or neglected areas and some defects; others find public areas acceptable — inconsistent maintenance.
Service
10
Consistently praised: staff described as excellent, caring, attentive and top-notch throughout multiple reviews.
Location
10
Outstanding location repeatedly highlighted: palace setting, lakeside perch and free access to City Palace make this a major draw.
Room Quality
6
Frequently criticized: rooms and especially bathrooms are dated, with reports of obsolete fittings, showers not working and need for renovation.
Amenities
9.6
Strong positives for amenities like the marble pool, terraces and overall palace ambience; some practical drawbacks (no elevator, some worn fixtures).
Value for Money
5.8
Noted as overpriced by multiple guests compared to other palace hotels; perceived value hampered by dated rooms and maintenance issues.
Food and Beverage
9.8
Very well regarded: several guests praise the restaurant, breakfasts and quality of Indian and Western dishes.
Overall Experience
9.5
Generally very positive: guests enjoy the heritage setting, views, pool and warm service, though some negative points (rooms, value) temper the experience for a minority.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:17

Property Description

Luxurious Suites with Traditional Decor
Indulge in elegant suites with traditional décor, featuring modern amenities like air-conditioning, flat-screen TV, and minibar for a comfortable stay.

Relaxation and Recreation
Unwind at the spa and wellness centre, take a dip in the large outdoor swimming pool, or explore the City Palace Museum located just steps away from the palace.

Culinary Delights
Savour Mughlai, local, and Continental cuisine at Paantya restaurant, or enjoy a variety of beverages at Panera. The Pool Deck offers light snacks, while Palki Khana serves a range of European dishes. Book now to experience the royal charm of Shiv Niwas Palace!

Important information:

Please note that supplement charges are applied if guests are staying with the property during the dates mentioned below: Christmas Eve (24th December 2023) - INR 7000/-per adult & INR 3500/- per child aged between 06 to 12. New Year (31st December 2023) - INR 12000.00 per adult & INR 6000/- per child aged 06 to 12.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UDR

Location

Guest Reviews

8.4
Based on 438 reviews
Cleanliness: 6.5
Service: 10
Location: 10
Room Quality: 6
Amenities: 9.6
Value for Money: 5.8
Food and Beverage: 9.8
Overall Experience: 9.5
S
shikha • extended_group • in
9
2026-07-22 • via Nuitee
R
Rajan • family_with_children • in
10
2026-07-18 • via Nuitee
R
Rajesh • couple • in
10
Pros:

It’s a real palace with feeling of. a royal life , being part of Udaipur city palace giving free access to city palace

2026-07-14 • via Nuitee
S
Stefan • solo_traveller • be
10
2026-07-10 • via Nuitee
A
Arienthiran • family_with_children • us
9
Worth the trip
Pros:

Excellent staff and dining

2026-07-03 • via Nuitee
K
K k • couple • in
2
Not pleasant. Not up to the mark of Heritage 5 star
Pros:

Property is run down. It requires refurbishing badly

Cons:

Bathroom fittings are of 1990ies. Shower was not working, even bath tub was still obsolete. Hand towels were not there Infact it’s a rundown hotel. Dining room and reception is good still

2026-06-29 • via Nuitee
R
RYOTARO • couple • jp
9
Pros:

スタッフがフレンドリーで、レストランの料理が驚くぐらい美味しい。

2026-06-25 • via Nuitee
R
Ruchika • extended_group • in
10
Perfect Staycation
Pros:

Superb Vibe ! the hospitality is top notch.
Very well maintained property.
The view is to kill for and the sunsets was just WOW

2026-06-24 • via Nuitee
M
maria rosario • couple • es
10
Pros:

Es impresionante la ubicación es un sueño solo las habitaciones necesitan una renovación están muy cuidadas pero se ven antiguas sobretodo los baños el personal genial

2026-06-11 • via Nuitee
A
Anuj • solo_traveller • in
10
2026-06-08 • via Nuitee
M
Manan • extended_group • in
7
Good relaxing stay
Pros:

Location n ambience

Cons:

Bathroom fittings not properly maintained

2026-05-24 • via Nuitee
D
Dietmar • couple • de
5
Sanierung bitter nötig!!!
Pros:

Sehr gute Lage, direkt beim Palast!

Cons:

Das Hotel war vor 40-50 Jahren sicherlich ein sehr gutes 5 Sterne Anwesen, repräsentativ und grossartig. Leider hat man seitdem absolut NICHTS mehr investiert, so dass wirklich alles völlig veraltet, abgenutzt, dreckig und teilweise sogar defekt ist. Das Personal ist überfordert und weiß daher auch nicht, was ein normaler Standard eines 5 Sterne Hotels sein sollte. Hoffentlich wird irgendwann ein Investor sich dieses von der Substanz und Lage perfekte Anwesen einmal annehmen, alles sanieren und neues geschultes Personal einstellen. Dann kann man hier wirklich das tolle Ambiente genießen.

2026-05-21 • via Nuitee
R
Ruby • solo_traveller • nl
8
2026-05-18 • via Nuitee
B
bansal • family_with_children • in
8
It was a refreshing stay with awesome lake view
Pros:

Breakfast was good and fresh. We loved the balcony view and terrace view. Staff was really caring and attentive. The palace pool area was looking really awesome in the night.

Cons:

I was hoping room size to be bigger when opted for three people. I was hoping the furniture inside the room to be more usual than what you would expect in a palace hotel.

2026-05-16 • via Nuitee
S
Sharma • solo_traveller • in
10
One of the finest in Udaipur
Pros:

Top notch in every field.

Cons:

Nothing.

2026-05-16 • via Nuitee
I
Ishita • couple • in
8
It was good.
Pros:

The hospitality , Location and property was amazing.

Cons:

I understand that room is supposed to give feels of old times , but I feel it can have modern washrooms.
There was no mirror in the room.

2026-05-15 • via Nuitee
M
Muriel • couple • ch
10
Hospitality, elegance and the soul of Udaipur meet at Shiv Niwas Palace🌞
Pros:

Perched above the Lake Pichola, Shiv Niwas Palace offers a truly timeless setting.
From the marble pool to the kindness of the staff, every moment feels both elegant and deeply welcoming.
A wonderful place to stay, and even more beautiful to return to 🌞

Cons:

All is perfect !

2026-05-11 • via Nuitee
A
Arijit • couple • de
10
2026-05-07 • via Nuitee
L
Laura • couple • ch
10
Pros:

WHAT A GEM! 1000% worth staying here.

The hotel is part of the City Palace Udaipur and within the same complex where the royal family currently lives. One can truly feel the history and charm of a real palace, which makes the experience exceptionally unique. We were given a card to be able to exit and enter the complex at any time (considering the City Palace closes to visitors during certain hours).

The location couldn’t be better. It is a 2 min walk to the main entrance to visit the city palace and 5min walk to the boat station for the lake boat tours. The hotel also offers rides with a golf cart in case you don’t want to walk, but it’s not truly necessary.

The hotel is calm and serene, perfect for moments of rest between sightseeing. I LOVED the pool area, it is very beautiful! The pool is fully made of marble - truly impressive.

The service was excellent everywhere. The staff by the pool, reception, and housekeeping were very attentive and kind.

We also had dinner and lunch at the hotel during our stay, and the food was great. One of the few places where I felt safe to eat chicken; the Thai chicken curry was delicious. And the candle light dinner outdoors was very pleasant on our arrival day.

Another point worth mentioning is that, unlike other heritage hotels, this one does not host weddings on the property. This was great as it ensured that we could relax quietly by the pool without noise or crowds.

We booked the terrace suite with sit out (one of the more basic rooms), and we could see the lake if we looked to our right. If we looked straight it was a green area. Very quiet room since it wasn’t overlooking the city, nor the rest of the palace.

Overall, an unforgettable stay that perfectly combines luxury, history, and tranquility - would absolutely come back.

2026-05-04 • via Nuitee
S
Siddhartha Sekhar • solo_traveller • in
10
2026-04-30 • via Nuitee