NH Coimbra Dona Ines

Hotels
•
NH Hotels
8.7 (4619 reviews)
Rua Abel Dias Urbano, 12 , Coimbra , pt

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
8.16
Multiple reviews mentioned cleanliness issues, including dust in the room and superficial cleaning.
Service
9.43
Many reviews praised the friendly staff and service, but some noted issues with bar service.
Location
9.17
Location was generally favorable, especially in terms of walking distance to attractions.
Room Quality
8.82
Rooms were described as comfortable but some noted issues with decor and views.
Amenities
8.15
Amenities had mixed reviews; some positive comments about the pool but others criticized the spa.
Value for Money
9.11
Some guests felt the price exceeded value, especially for parking and amenities.
Food and Beverage
7.66
Food quality received criticism, particularly for breakfast options and variety.
Overall Experience
9.13
Many guests enjoyed their overall stay despite noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:46

Property Description

Luxurious Accommodations
The NH Coimbra Dona Ines offers modern rooms with top-notch amenities including air conditioning, flat-screen TV, and a minibar. Each room is designed for comfort and relaxation, ensuring a restful stay.

Convenient Facilities
Enjoy a range of facilities such as a business centre, tennis court, outdoor pool, and car rental services. Stay connected with free Wi-Fi in all public areas and make the most of your stay with these convenient offerings.

Culinary Delights
Indulge in delicious meals at the Garça restaurant serving a mix of regional Portuguese dishes and international cuisine. Unwind at the Ego Lounge Bar for a relaxing drink after a day of exploring Coimbra's attractions.

Experience luxury and convenience at NH Coimbra Dona Ines. Book your stay now for an unforgettable experience.

Important information:

Please note that for bookings of 9 rooms or more different policies may apply.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 25 € per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 4619 reviews
Cleanliness: 8.16
Service: 9.43
Location: 9.17
Room Quality: 8.82
Amenities: 8.15
Value for Money: 9.11
Food and Beverage: 7.66
Overall Experience: 9.13
M
manuel • extended_group • es
8
Pros:

Hotel tranquilo, buena piscina y personal agradable

Cons:

Por poner una pega, la ubicación para turismo, +-20 minutos al centro

2026-04-04 • via Nuitee
F
Filipa • couple • pt
7
2026-04-04 • via Nuitee
S
Sabine • extended_group • at
10
2026-04-04 • via Nuitee
I
Ivo • solo_traveller • pt
9
2026-04-03 • via Nuitee
M
Mercedes • family_with_children • es
6
Mejorar la atención al cliente
Pros:

El desayuno bien

Cons:

Pedimos capuchinos y nos trajeron café con leche, cobraron como capuchinos.
El spa que anuncian es un jacuzzi, les pedí para reservar el martes y dijeron que estaba en mantenimiento, pedí para el jueves que no sabían si funcionaría y así nos fuimos sin poder ir al jacuzzi.
Nos vieron estar en las tumbonas de lunes a miércoles. Las tumbonas durísimas, pero no pusieron los cojines hasta el jueves, mientras tanto a aguantarse.
Anuncian que tienen ascensor panorámico, el martes lo bloquearon y ya no funcionó más. Pedí en dos ocasiones explicaciones a Helena y no recibí ninguna. En fin, muy mala atención al cliente. No volvería

2026-04-03 • via Nuitee
A
Annalisa • family_with_children • it
10
2026-04-02 • via Nuitee
J
JuanaLlorente • family_with_children • es
5
Correcto
Pros:

Los colchones de la habitación eran muy confortables.

Cons:

No había restaurantes para cenar alrededor ...

2026-04-02 • via Nuitee
B
Brigitte • couple • be
7
Zakelijk hotel, gemakkelijk bereikbaar met de wagen, parking bij het hotel
Pros:

Het is eerder een zakenhotel, ligt wat buiten het centrum (20 minuten te voet). Kamers en ontbijt zijn in orde. Parking bij het hotel (betalend).

2026-04-02 • via Nuitee
M
Marianna • couple • br
10
Confortável e acolhedora!
Pros:

Da simpatia do Staf e do quarto maravilhoso que nos deram! Super espaçoso e confortável!

2026-04-01 • via Nuitee
L
LUIS • extended_group • es
10
2026-04-01 • via Nuitee
E
Elsa • couple • cg
8
2026-04-01 • via Nuitee
M
Margarita • family_with_children • es
9
2026-04-01 • via Nuitee
A
Ana • couple • pt
9
Muito Agradável , a sala de refeições é maravilhosa.
2026-03-30 • via Nuitee
S
Susana • family_with_children • pt
6
Pros:

A oferta do pequeno-almoço era bastante diversificada e de boa qualidade.
O quarto era espaçoso sendo um triplo, para 1 casal com uma criança.

Cons:

Os dispensadores de gel duche estavam praticamente vazios para uma estadia de 2 noites.
O valor do estacionamento é extremamente elevado quando não há possibilidade de estacionar nas redondezas sem pagar.

2026-03-30 • via Nuitee
S
Somnath • couple • in
8
A comfortable and pleasant stay
Pros:

The lady at the reception when we checked in was very pleasant and helpful

Cons:

Food/meal options

2026-03-30 • via Nuitee
T
TERESA • extended_group • es
9
Pros:

Amabilidad

2026-03-30 • via Nuitee
R
Reda • couple • fr
9
2026-03-30 • via Nuitee
S
Stela • couple • pt
9
2026-03-30 • via Nuitee
A
Antonio • couple • es
10
2026-03-30 • via Nuitee
L
Luis • couple • pt
9
.
Pros:

.

Cons:

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2026-03-29 • via Nuitee