Hyatt Place Chesapeake

Hotels
•
Hyatt Place
8.3 (1012 reviews)
709 Eden Way North , Chesapeake , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Good breakfast
Nice location
Spacious rooms
Cons:
Rude management
Limited parking
Room cleanliness issues

Categories

Cleanliness
7.51
The property was clean, but some reviews mentioned issues with room cleanliness.
Service
8.98
Overall a polite staff, but some experienced rude management during check-in.
Location
9.02
Perfect location for nearby events, with surrounding food and shopping options.
Room Quality
7.47
Rooms are described as nice and spacious, but there were complaints about specifics.
Amenities
8
Basic amenities are provided, though there were some negative mentions about microwaves in rooms.
Value for Money
7.96
Fair value considering location and cleanliness, though issues with unexpected fees were noted.
Food and Beverage
9.01
Excellent breakfast and good food options at the restaurant.
Overall Experience
8.48
General satisfaction despite some service-related negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:14

Property Description

Luxurious Amenities

Hyatt Place Chesapeake boasts an indoor swimming pool and a fully-equipped fitness centre, ensuring guests can relax and stay active during their stay. The free Wi-Fi access allows for seamless connectivity throughout the property.

Convenient Services

Guests can enjoy the convenience of a free airport shuttle service and a 24-hour front desk, making travel arrangements and assistance easily accessible. The complimentary parking adds to the hassle-free experience for visitors.

Delicious Dining Options

With The Gallery menu available 24 hours a day, guests can indulge in a variety of delectable options such as salads, sandwiches, and pizza without leaving the comfort of the hotel.

Experience comfort and convenience at Hyatt Place Chesapeake - book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guest must be 21 years of age to check in

Hotel only accepts major credit cards, no pre paid cards

We would like to inform you that our renovations will begin on December 8, 2025.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1012 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 8.48
A
Arion • couple • us
10
2026-02-12 • via Nuitee
D
DaQuante • couple • us
10
2026-02-12 • via Nuitee
W
Williams • solo_traveller • us
10
Pros:

A very pleasant experience

Cons:

NA

2026-02-10 • via Nuitee
R
Remaley • family_with_children • us
10
2026-01-30 • via Nuitee
K
Kevin • family_with_children • us
10
Pros:

Excellent near everything

Cons:

Lousy breakfast

2026-01-29 • via Nuitee
K
Kevin • family_with_children • us
10
Pros:

Excellent location near everything

Cons:

Breakfast lousy

2026-01-29 • via Nuitee
A
Ashley • couple • jp
2
3 out of 10 stay and service
Cons:

The fact there was active construction in the lobby and that my room was semi dirty the bed was clean but their was trash and paper in the floor and couch. Also I was charged for 3 nights by Hyatt hotel for a booking I tried to change dates for. I was delayed in flight from Japan. I tried changing the dates on the night of the 19th JPT which is the 18th est through booking and I made a second reservation just in case.
I then canceled the second reservation in hopes that it would get changed since my flight had been scheduled for the next day.
When I came upon the property I tried to use that same reservation and I was berated and told that I couldn't use that reservation and it was canceled. (Mind it is midnight and I had been flying all day from Japan). I then asked to do a new reservation for a new room. I then did that and saw the charges were exactly the same. 3 nights which is not authorized but the management is saying that they did not charge me. The management is saying the only charges 127.34 but my account said differently. The night staff was rude and inconsiderate. No customer service at all will recommend to never come here or any of their establishments.

2026-01-28 • via Nuitee
N
Nolen • couple • us
5
Make sure you check the sheets before laying down. Sheets needed to be replaced.
Pros:

Good location.

Cons:

Dirty Sheets. Bathroom small.

2026-01-28 • via Nuitee
T
Tamara Crittenden • family_with_children • us
5
Pros:

Friendly and helpful staff. Great location near plenty of restaurants and shopping.

Cons:

I was disappointed at the accommodations that made me choose this hotel were close or under construction during our stay. We ended up purchasing a small microwave for the room because there aren't any in the rooms and the one in the lobby was out of commission due to the construction going on downstairs.

2026-01-26 • via Nuitee
E
Ebony • couple • us
1
2026-01-21 • via Nuitee
K
Kendra • couple • us
10
2026-01-21 • via Nuitee
N
Nicole • solo_traveller • us
8
2026-01-20 • via Nuitee
J
Jael • extended_group • us
4
Cons:

Whole hotel needs an upgrade and a deep clean. You get value for your money but you pay in low standard cleanliness. Staff was friendly and breakfast was mediocre.

2026-01-20 • via Nuitee
K
Kristina • family_with_children • us
10
2026-01-20 • via Nuitee
J
Jan • solo_traveller • us
3
Was not worth the price as amenities advertised were not available. Dog price way too high too!
Pros:

Room was clean.

Cons:

Restaurant and bar were CLOSED for renovations. No vending machines available. I drove over 8 hours for an overnight stay to continue my drive another 7 hours next day. Was looking forward to a drink and a meal. When I was advised everything was CLOSED (including a note on the check in counter that the pool was closed) i was told to walk to 7-11 if I needed something. I actually had asked if they had any soda (something I could drink)! I had surgery recently on my ankle and driving so long was painful. Last thing I wanted to do was drive or walk to 7-11. They hunted down 1 coke (small bottle) for me. The kicker too is they charged my room for it ! Paying FULL PRICE for a room, + $100 a night for my dog and they had NO amenities there, is terrible! I most definitely will NOT stay here again. Not accommodating at all with the inconveniences they were providing. If you cannot have the amenities offered when advertising, then you should not be charging FULL price to stay. Very disappointed.

2026-01-20 • via Nuitee
A
August • couple • us
9
Very nice accomodations at a great value
Pros:

Comfortable bed, nice shower. Complementary breakfast was very good

Cons:

bigger selection of TV channels

2026-01-20 • via Nuitee
J
JaVonda • couple • us
5
Clean on the surface, but uncomfortable, poorly heated, and not worth a repeat stay.
Pros:

I liked the location and the lobby was nice.

Cons:

I was disappointed with my stay at this Hyatt location and would not choose to return. While the room appeared generally clean, there were several comfort and maintenance issues that impacted our experience. There was no microwave in the room (which I acknowledge I should have confirmed beforehand), but more concerning was the lack of blackout curtains, making it difficult to rest comfortably.

The bathroom was extremely small—so much so that my significant other had to step into the shower just to close the bathroom door. Additionally, the heat did not work at all. Despite setting the temperature to 90 degrees, the room remained uncomfortably cold throughout the night.

Finally, while cleanliness seemed acceptable at first glance, there was a noticeable footprint on the headboard, which raised concerns about how thoroughly the room was cleaned. Overall, these issues made the stay uncomfortable and not worth a return visit.

2026-01-20 • via Nuitee
B
Brian • couple • us
7
2026-01-20 • via Nuitee
C
Carvell • couple • us
10
This hotel is a hidden gem! It will easily be a new mini vacay! The Hyatt Place Chesapeake is THE place to stay!🏨
Pros:

Excellent curb appeal and aesthetically pleasing common areas! Very welcoming and professional front desk personnel! Hotel was very peaceful, AC and hot water were excellent! Room temp was preset and cool upon arrival and it was over 90 degrees outside! This was our first visit; but not our last!💜

Cons:

The elevators need air freshener units.

2026-01-19 • via Nuitee
J
Jamaya • couple • us
10
2026-01-19 • via Nuitee