The Iron Horse Hotel

Hotels
9.4 (633 reviews)
500 West Florida Street , Milwaukee , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Helpful staff
Cons:
Cleanliness issues
Old room fixtures
Dining hours too early

Categories

Cleanliness
8.64
The building had an unpleasant smell upon arrival, indicating cleanliness issues.
Service
10
Numerous reviews praised the staff, especially the valet Quinn, for being friendly and helpful.
Location
10
Conveniently located near the Harley museum and good breakfast spots.
Room Quality
8.64
Rooms were described as dim with old fixtures, needing modernization.
Amenities
9.64
Standard amenities for this hotel tier; some issues with dining hours.
Value for Money
9.64
General sentiment indicates some issues with charges, but good value perceived overall.
Food and Beverage
8.64
Issues with dining closing early and billing discrepancies.
Overall Experience
10
Overall a positive experience with many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:48

Property Description

Luxury Boutique Hotel in the Heart of the City

Sophisticated Dining Options
Indulge in regional cuisine and fine wines at Ash Restaurant. BRANDED Bar offers signature cocktails, while The Yard provides American cuisine with outdoor dining.

Motorcycle-Friendly Amenities
The Iron Horse offers covered motorcycle parking for guests. Each room is equipped with custom hooks for leathers and a bench for gear storage.

Convenient On-Site Retail Shop
Access the on-site retail shop for travel essentials during your stay.

Book now for an unforgettable experience at our luxury boutique hotel!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MKE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 44 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 633 reviews
Cleanliness: 8.64
Service: 10
Location: 10
Room Quality: 8.64
Amenities: 9.64
Value for Money: 9.64
Food and Beverage: 8.64
Overall Experience: 10
D
Diamond • couple • us
10
2026-01-28 • via Nuitee
F
Felder • couple • us
10
2026-01-28 • via Nuitee
J
Johnny • extended_group • us
10
2026-01-27 • via Nuitee
S
Sam • couple • us
10
2026-01-27 • via Nuitee
K
Kari • family_with_children • us
10
2026-01-26 • via Nuitee
B
bennett • extended_group • us
10
Built in 1908 with exposed 18 inch beams and columns.
Pros:

This is not a cookie cutter hotel. Everything there is high end and thought through.

Cons:

It was -15 outside. The menu was great but maybe could have offered more. The place doesn’t have a vending machine.

2026-01-25 • via Nuitee
D
David Zochowski • family_with_children • us
8
Pros:

Nice rooms.

Cons:

Parking was very expensive.

2026-01-20 • via Nuitee
W
William • couple • us
7
2026-01-19 • via Nuitee
S
Scott • couple • us
5
2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
10
2026-01-19 • via Nuitee
P
Paul • couple • us
10
2026-01-19 • via Nuitee
H
Heath • extended_group • us
8
2026-01-19 • via Nuitee
L
Luis Manuel • extended_group • pt
5
Desiludido
Pros:

Localização decoração e conforto

Cons:

Não fazem limpeza aos quartos nem substituem toalhas nem roupa de cama

2026-01-19 • via Nuitee
E
emeliab991 • Business
10
Great Service
Pros:

I was there for an event recently and had the best service with Abby! She was so helpful and beyond friendly. Would definitely recommend

2026-01-17 • via Tripadvisor
M
Mike • family_with_children • us
10
Pros:

Loved the ambiance, bar area, sitting area, pool table- really cool!

Cons:

Nothing

2026-01-16 • via Nuitee
R
Richard • solo_traveller • us
10
2026-01-15 • via Nuitee
A
arnaud • extended_group • fr
10
Pros:

Magnifique hôtel, cadre indus-cosy 🤩 Harley Davidson… à 5mn du Musée HD.

2026-01-15 • via Nuitee
B
Brian • couple • us
10
Would stay here EVERY time in Milwaukee
Pros:

Cleanliness, decor. Very cool and hip place to stay. Has everything you need if staying in but also in a cool area of town for eateries, drinking establishments and coffee shops. Great distillery super close!

Cons:

Nothing

2026-01-13 • via Nuitee
J
Jorge • solo_traveller • us
10
2026-01-12 • via Nuitee
I
Iris • family_with_children • us
10
2026-01-11 • via Nuitee