Copacabana Apartments

Hotels
6.6 (295 reviews)
24 Hamilton Avenue,Surfers Paradise , Gold Coast , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Tour desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Comfortable stay
Good staff interaction
Cons:
Cleanliness issues
Old and worn facilities
Lack of amenities and supplies

Categories

Cleanliness
4.56
The property was reported as dirty with mold in the shower, and cleaning issues were highlighted in multiple reviews.
Service
8.03
The staff were described as accommodating and willing to help, though there were some complaints about lack of response.
Location
9.07
Location was praised across several reviews as being close to the beach and convenient to everything.
Room Quality
5.52
Multiple reviews cited the age and discomfort in rooms, with mentions of broken items and worn furniture.
Amenities
6.05
Several complaints regarding lack of basic amenities, such as soaps and kitchen supplies.
Value for Money
6.51
Perceived low value due to lack of quality in cleanliness and room conditions.
Food and Beverage
6.56
Breakfast options were not present, and several expected food supplies were missing, affecting the experience.
Overall Experience
6.53
Overall impression was mixed with significant drawbacks noted, leading to disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:53

Property Description

Prime Location near Surfers Paradise Beach
Located just a 3-minute walk from the iconic Surfers Paradise Beach, Copacabana Apartments offer the perfect beachside getaway.

Luxurious Amenities
With 2 pools, a sauna, and a hot tub, guests can relax and unwind in style. Each room features a balcony to enjoy the stunning views.

Convenient Facilities
From fully equipped kitchens to laundry facilities, our air-conditioned rooms cater to all your needs. Enjoy the large barbecue area, table-tennis room, and self-service laundry during your stay.

Experience the best of Surfers Paradise at Copacabana Apartments. Book now for a memorable beach vacation!

Important information:

Reception Hours:
Monday - Friday: 08:30 - 17:00
Saturday & Sunday: 08:30 - 12:00

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Please note that all apartments are individually furnished and the photos are presented as a guide only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for AUD 10 per person per night when using an available cot.
    Children from 4 years old to 16 years old stay for AUD 35 per person per night when using an available extra bed.
    People 17 years old and over stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs AUD 10 per 24 hours.

Location

Guest Reviews

6.6
Based on 295 reviews
Cleanliness: 4.56
Service: 8.03
Location: 9.07
Room Quality: 5.52
Amenities: 6.05
Value for Money: 6.51
Food and Beverage: 6.56
Overall Experience: 6.53
A
Angelo • family_with_children • au
1
Photos of the apartment look nice but on arrival can’t say I was happy. Disappointed with a few things I saw when I che
Pros:

Location only

Cons:

Very run down and dirty

2026-01-31 • via Nuitee
J
Jennifer • family_with_children • au
4
great location but property is not well maintained
Pros:

The apartment had good facilities but not all where in working order

Cons:

We booked for 2 beds, yet there was linen for only one bed, and i had to make it myself (after purchasing my own linen as they did have any)
Kitchen oven and microwave were not clean
The fan lights (lounge and bedroom) were not working and although it was reported on first day, none came to fix it. We had to use the other rooms light to see in the bedroom and the lounge room (where we had the sofa bed)
pool hours were to 9pm, but cleaner closed the heated pool at 8pm (locking doors)

2026-01-19 • via Nuitee
L
Lyndle • extended_group • au
5
The unit needs upgrading.
Pros:

Didn't have breakfast. Location was awesome.

Cons:

The age of the property. Lights didn't work. No toilet on bottom level.

2026-01-19 • via Nuitee
J
Jonathan • family_with_children • au
1
Horrid, uninviting, dirty, dangerous,
Pros:

The guy running the property is an absolute fraudster, they literally had tenants in our room until we arrived, we checked out the next day the room was that bad, where do I start, there was mould, stains on the blinds that resembled a murder scene, half eaten jelly in the fridge, doors that could not be locked, and the room smelt putrid

Cons:

Everything

2026-01-17 • via Nuitee
C
Carterplex • extended_group • au
7
2026-01-14 • via Nuitee
K
Kourtney • family_with_children • au
10
Most amazing customer care from receptionist and loved how close everything was and the swimming pools and gym were righ
Pros:

Close to shops and beach staff was amazing

2026-01-11 • via Nuitee
S
Suet Ting • couple • hk
8
Pros:

Good location,near the beach ane the train station surfers paradise,onlt to ealk 2 minutes.
There is a suna , jacuzzi pool. It's interesting.
Because of the Xmas holidays,no staff on duty, but they give me very clear information how to take the key. Little to improve is no conditioner(they have shampoo Nd bath gel),no kettle.when I ask for the staff,they only reply here is appartment ,it is no hotel.I feel so stange . The kettle is important for the house, whatever the apartment or the hotel.The answer is felt impolite.

Cons:

No kettle no hsir conditioner

2026-01-04 • via Nuitee
T
Tayla • family_with_children • au
5
Pros:

Lots of space

Cons:

Very run down

2026-01-03 • via Nuitee
N
Nele • extended_group • au
5
It was ok for our last 2 days.
Pros:

Location wise it was good. Close proximity to everything we were doing & needed.

Cons:

The room we had was a 3 bedroom. The size was big rooms upstairs & living area & kitchen downstairs. It was very old & a few broken things when we got into the room. The smell when we first walked in wasn’t very pleasant. Coffee & sugar seem to be old & hadn’t been changed in ages. Or at least hadn’t been swapped out for new ones. The aircon was dripping water out of it when we turned it on. Needs an upgrade but overall it was ok. Cost was not worth it.

2026-01-01 • via Nuitee
A
Azriel • family_with_children • au
6
The overall stay was average
Pros:

Very close to the beach, and many places to eat.

Cons:

The car park was very small and tight. It was a struggle to get in and out.
The bedrooms also had no A/C.

2025-12-23 • via Nuitee
C
Clare • couple • au
10
2025-12-23 • via Nuitee
G
Gracie • couple • au
10
2025-12-15 • via Nuitee
A
Andrew • extended_group • au
8
Position was great and comfortable.
Pros:

Location was great and price reasonable. Was able to get in earlier then booking, so was great for us.

Cons:

A little run down being age of apartment, but was ideal for us.

2025-11-13 • via Nuitee
L
Leah • family_with_children • au
7
2025-11-09 • via Nuitee
P
Perez • extended_group • au
8
It's very comfortable stay, roomy, positive feeling both when awake and sleeping., cooking, eating a
Pros:

Reception is pretty accommodating and nice to communicate with, very approachable indeed.

Cons:

Just quite old, needs a bit of make over, otherwise, the setting feels like home.

2025-10-29 • via Nuitee
K
Kellie
6
Pros:

The location was great, management very good, gardens and areas around the complex was great, wasn’t the unit we were shown in the booking but was still ok the one we had. We had a few issues with our apartment and power at some stages but overall it was ok.

2025-10-12 • via Nuitee
L
LEKKALA • extended_group • au
6
Pros:

Location and communication

Cons:

Cleanliness and amenities- no handwashing liquids or soaps in bathroom.

2025-09-28 • via Nuitee
R
Rebecca • family_with_children • au
1
Go elsewhere, don’t waste your money on a stay here
Pros:

Location, good views for now (until the empty block next door is developed) and very close to the beach

Cons:

I would expect that even a budget hotel would have doors that locked and a tv. This place failed on both counts, the tv had no remote and therefore was useless. The staff were unhelpful and told me the manager would call - they never did.

2025-09-12 • via Nuitee
T
Tyson • couple • au
8
Awesome
Pros:

The location

Cons:

Na

2025-09-07 • via Nuitee
A
Andrew • family_with_children • au
4
Won't be coming back
Pros:

It was close to the beach

Cons:

Old, worn, broken doors that didn't lock, tv didn't work well- didn't get every channel and no wifi so no streaming. Kitchen had very old electric stove top- made cooking difficult.

2025-08-31 • via Nuitee