SureStay Hotel by Best Western Fairfield Napa Valley

Hotels
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SureStay Hotel by Best Western
7 (670 reviews)
3331 N Texas St , Fairfield , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Easy access to freeway and stores
Cons:
Limited parking
Expensive breakfast
No spa services
Issues with cleanliness and maintenance

Categories

Cleanliness
6
Mixed reviews on cleanliness, with some guests mentioning minor maintenance issues.
Service
8
Service was generally appreciated by guests.
Location
7.6
Guests liked the proximity to key landmarks and public transport.
Room Quality
7.2
Rooms were spacious and comfortable, with some mentioning the need for updates.
Amenities
6.2
Mixed reviews on amenities, with some guests noting the lack of certain services.
Value for Money
6.5
Guests had varied opinions on the value for the price paid.
Food and Beverage
7.2
Breakfast and restaurant services were generally well-received.
Overall Experience
7.3
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-07-14 01:03

Property Description

Outdoor Swimming Pool and Sun Terrace
Enjoy a refreshing dip in our outdoor swimming pool or soak up the sun on our relaxing sun terrace.

Concierge Service and Hot Tub
Let our dedicated concierge service assist you in making the most of your stay, and unwind in our rejuvenating hot tub.

Convenient Amenities and Nearby Attractions
With free WiFi, private parking, and close proximity to Napa Valley Wine Train and University of California, Davis, SureStay Hotel by Best Western Fairfield Napa Valley is the perfect choice for your next getaway.

Book your stay now and experience comfort and convenience at its best!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7
Based on 670 reviews
Cleanliness: 6
Service: 8
Location: 7.6
Room Quality: 7.2
Amenities: 6.2
Value for Money: 6.5
Food and Beverage: 7.2
Overall Experience: 7.3
J
jim • solo_traveller • us
7
2026-03-14 • via Nuitee
D
Dianna • solo_traveller • us
6
Pros:

Accommodated my room change because room assigned smelled of smoke. Clean easy lines, no clutter, available coffee, microwave and refrig, A/C unit. Great to be so close to walk to restaurants.

Cons:

T.V remote didn't work, learned to t.v. off on the tv screen itself. Microwave buttons not working well. Freeway noise unable to drown out with earplugs. Felt unsafe due to the area and any noise roused anxiety. I did not use facilities or breakfast, I had to leave by 6:30.

2026-03-13 • via Nuitee
E
Elisha • couple • us
1
Pros:

DO NOT RECOMMEND I DID NOT STAY FOR ALL THE DAYS BECAUSE MY ROOM HAD BED BUGS

Cons:

EVERYTHING

2026-03-13 • via Nuitee
M
Matthew • family_with_children • us
10
Great place to stay
Pros:

I'm a little bit high maintenance but the staff was able to accommodate my needs and they were very helpful and nice.

Cons:

I liked everything no complaints

2026-03-12 • via Nuitee
M
Matthew • family_with_children • us
10
Very clean, comfortable hotel.
Pros:

This is a great hotel to stay at and you can't beat the price. The staff is very nice.

Cons:

I have no complaints I liked everything

2026-03-12 • via Nuitee
M
Matthew • family_with_children • us
10
Great Hotel
Pros:

This is a well-managed hotel the staff are very professional and friendly. It's very clean and comfortable I have everything I need here.

Cons:

I liked everything it was great.

2026-03-12 • via Nuitee
G
Glee • solo_traveller • us
7
This hotel has seen better days but my stay was perfectly fine, especially for the budget rate paid.
2026-03-08 • via Nuitee
J
Julianna • couple • us
10
2026-03-07 • via Nuitee
H
harry • family_with_children • ca
2
Pros:

The price

Cons:

$20 per puppy

2026-03-07 • via Nuitee
K
Kelly • couple • us
9
Decent price for the room, staff was polite and respectful, breakfast was good
Pros:

For the most part a quiet setting off to the side but close enough to freeway and stores.

Cons:

One of my rooms looked like it needed an update. A little worn but they actually looked like they were in the process of remodeling the rooms so nothing really negative to say

2026-03-01 • via Nuitee
M
Mariana • couple • us
10
2026-03-01 • via Nuitee
P
Pouchon Vladimyr • family_with_children • us
10
2026-02-28 • via Nuitee
J
Jesse • solo_traveller • ca
7
2026-02-27 • via Nuitee
D
Danielle • family_with_children • us
7
Would go back
Pros:

The girl that checked me in was extremely nice. She made it very welcoming after a horrible experience at the super 8 in vacaville earlier that day

Cons:

Fridge did not work so all my food went bad.
They charge 25$ extra per hour for late check out

2026-02-26 • via Nuitee
J
Julianna • couple • us
10
Pros:

The cleanliness and quiet

2026-02-26 • via Nuitee
D
Delainia • solo_traveller • us
5
2026-02-25 • via Nuitee
L
Lesli • couple • us
3
Needs more maintenance
Pros:

The pillows

Cons:

Every time I turn on the heater the smoked alarm started beeping

2026-02-23 • via Nuitee
K
Kelly • couple • us
10
2026-02-23 • via Nuitee
B
Brown • solo_traveller • us
7
2026-02-13 • via Nuitee
W
Willie • couple • us
10
2026-02-13 • via Nuitee