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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Car hire
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Lower bathroom sink
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Emergency cord in bathroom
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Smoke alarms
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Key card access
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Covered parking
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Secured parking
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Swimming nearby
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Bicycle-friendly property
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Indulge in Relaxation and Adventure
Luxurious Amenities: Enjoy the indoor Pool, whirlpool, and Fitness Center for a rejuvenating experience. Take advantage of the hotel's market for late-night snacks, adding a touch of comfort to your stay.
Family Fun: Visit the nearby Splash Lagoon Indoor Water Park for an exciting day with water slides and a lazy river. Explore the Chautauqua Lake Erie Wine Trail for a taste of local vineyards.
Business and Leisure: Utilize the hotel's business center for work commitments. Unwind in spacious suites with a fully equipped kitchen, perfect for hosting guests.
Book now for a memorable stay at our Erie, Pennsylvania hotel!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Front desk
Very very loud with a young group of hockey players. The manager did her best by putting us on a separate floor without us even asking.
The room was very nice, loved the small kitchen. Very clean. Comfy bed and pillows. Great shower.
The ice machine being so close to our room, woke me up. The shower was very loud upstairs or next door.
I booked a room for two nights through booking.com that described a king size bed and a sofa bed. I did not receive that room. The hotel said they couldn’t do anything about it because I used booking.com. booking.com offered a small amount off a future stay, not enough to even cover half of one night, but did nothing to make this stay better for me. The room I received was very cramped. We were there for a wedding and it was difficult to get ready at the same time. Because of the way the staff at the hotel responded, I would not recommend this property. Also reconsidering whether to use booking.com in the future.
Everything from the facilities to the staff was excellent.
Everything
Fabulous staff and a great room!
Nice property and very nice room.
Location to everything in Erie Pa. Staff was friendly and helpful. Breakfast was good.
Found hair in sheets, and bathroom floor, and large clump of hair on conditioner bottle. Mislead by booking.com about bed size. Was supposed to be king, was a queen, bed felt old, was very uncomfortable.
Staff was very friendly and helpful. The room was clean and had what we needed. Even the breakfast had healthy options. It’s next to a mall and several strip malls, which is convenient but does not lend itself to great views out of you hotel window. That said, we had a great 3 night stay.
The people who worked there were professional and very nice. When we ask a question it was answered with a smile.
It’s a good location reasona ly close to Presque Isle State Park where I participated Erie Marathon.
I requested a late checkout at the hotel about a month before I went there as I wanted to take a quick shower after the race and before heading to Cleveland airport to catch a flight in the afternoon. Although I received positive feedback at the time of booking, the hotel staff rejected my request upon arrival. I only wanted an extra 10-15 minutes beyond a standard checkout time. The lady at the front desk didn’t even try to look at the computer and shut me down. I was utterly disappointed. My wife was with me and she was understandably upset. I understand it’s not always possible to accommodate such a request from customers, but I expected a little more courteous attitude from the hotel staff.
Tub was not clean at all. Stains all over
Mattress was the worse… not comfortable enough
The front desk staff didn’t admit mistake and was rigid when giving us a room that was not we had requested for and refused to change. When we asked her to escalate and to ask her manager to help resolve this, she claimed she was the manager and refused to do anything including contacting her manager. She was not considerate and not accommodating when we had arrived in the hotel a couple of hours earlier kindly asking if we could get a favor to get an earlier checking in, and declined straight by only repeating 4pm or after without even showing any wiliness to help (other hotels including other Marriott’s would have tried to check on computer and would try all effort to happily accommodate in such a 2-hour early timeline.) Other than the experience with this staff, other hotel staff were very kind and helpful and considerate and their service were good. Some hotel facilities should be maintained better, e.g. the room temperature control should be adjustable so temperature can be adjusted to higher in cold days or the cold blown air and the noise from the air condition machine can be stopped (or the cold air flow from it can be directed away from the bed in cold days). We have been a Marriott hotels loyal customers and wish this hotel can hire capable staff on front desk to meet and help customers. Thanks!
Running the Erie marathon. Place was clean, staff friendly and hotel near shopping mall had plenty of dining options. Would book again.
We lost over $200 in groceries because our refrigerator did not close properly.
Service was good. Nice breakfast and lobby/outdoor area. Rooms were comfortable but could use some extra cleaning.
We had the 2bdr suite and it was nice. Site is clean, staff was amazing and it's not far from the beach, Waldemar, and splash Lagoon. The mall is next door, a bowling alley that stays open until 2am and food is a 3-5 min drive. Great location.
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