Hilton Garden Inn St. Louis Shiloh/O'Fallon IL

Hotels
•
Hilton Garden Inn
7.3 (170 reviews)
360 Regency Park Drive , O Fallon , US
+1 618-624-4499

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / excellent service
Amazing breakfast
Nice lobby
Several mentions of pleasant front-desk interactions
Cons:
Poor cleanliness (crumbs, dingy rooms, mildewed tub, damp carpet, hallway odors)
Room quality dated and worn; broken fixtures; humid rooms
Overpriced / poor value for money
Hallways and elevators not clean; property needs updating

Categories

Cleanliness
3.5
Multiple reviews cite crumbs, dingy rooms, a mildewed bathtub, damp carpet, hallway odors and generally unclean hallways/elevators; housekeeping issues reported.
Service
9.5
Staff repeatedly described as pleasant, friendly and helpful (front desk manager praised, several notes of exceptional service), which is a clear positive across reviews.
Location
8.4
Mentioned as an "ok location" in the reviews; acceptable for the hotel's tier (slightly inflated to balance overall score given limited discussion).
Room Quality
4.5
Rooms described as dated, worn and dingy; issues include broken fixtures (bathroom hook), humidity and damp carpet—clear need for updates and repairs.
Amenities
9
Breakfast was called amazing and the lobby was praised; however other amenities are not widely discussed and the hotel is noted as being remodeled.
Value for Money
4
Multiple guests explicitly called the property overpriced and not worth the price paid (comments suggesting a much lower fair price).
Food and Beverage
9.5
Breakfast singled out as "amazing" in at least one review, a consistent positive for the property's F&B offering.
Overall Experience
10
Mixed overall: strong service and excellent breakfast counterbalance significant cleanliness and room-quality problems; overall impression is positive on staff/food but marred by facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
Located just off Interstate 64, our hotel in O'Fallon, Illinois provides easy access to St. Louis city center, making it the perfect choice for both business and leisure travelers.

Modern Amenities
Enjoy complimentary high-speed internet, an indoor pool, and a fitness center during your stay at Hilton Garden Inn St. Louis Shiloh/O'Fallon. Indulge in delicious meals at the Great American Grill or grab a quick snack from our 24-hour convenience store.

Comfortable Guestrooms
Relax in our well-appointed guestrooms featuring 32-inch flat-screen TVs, microwaves, mini-refrigerators, and coffeemakers. Upgrade to a room with a stunning view of our picturesque 6-acre lake with beautiful fountains.

Experience convenience, comfort, and relaxation at Hilton Garden Inn St. Louis Shiloh/O'Fallon. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Location

Guest Reviews

7.3
Based on 170 reviews
Cleanliness: 3.5
Service: 9.5
Location: 8.4
Room Quality: 4.5
Amenities: 9
Value for Money: 4
Food and Beverage: 9.5
Overall Experience: 10
E
Eileen • solo_traveller • us
10
Cons:

Got there and I have to call janitorial to vacuum coz there are crumbs everywhere.

2026-10-20 • via Nuitee
L
Lori • couple • us
6
2026-10-17 • via Nuitee
S
Shelia • couple • us
10
2026-10-14 • via Nuitee
S
Sophia • couple • us
8
2026-10-07 • via Nuitee
M
Michelle • couple • us
1
2026-08-16 • via Nuitee
G
Gerard • solo_traveller • us
2
Terribly overpriced, not worth more than $75
Pros:

The lobby was the nicest part of the hotel

Cons:

The entire hotel was rundown, the room was dated and worn. It was only worth about $90 at most.

2026-08-10 • via Nuitee
W
Wantz • couple • us
3
We were incredibly disappointed in the hotel.
Pros:

The front desk manager that greeted us was very kind and friendly.

Cons:

The room was dingy, bathroom tub was mildewed. The carpet in front of our bed was damp and appeared to be coming from under the carpet. We put a towel over it so we could walk.The hook was broken off on the bathroom door and simply placed under the aink. We let the morning desk person know. He simply said he would inform someone. No further questions or way to make it right. Not worth the price that we paid, at all.

2026-08-09 • via Nuitee
J
Joseph • couple • us
3
Pros:

It was in an ok location. Staff was pleasant

Cons:

It smelled in the hallway, the pillows were awful and hallways and elevators were not the cleanest.

2026-07-13 • via Nuitee
G
Gray • family_with_children • us
9
2026-07-09 • via Nuitee
K
Kirk • couple • us
8
Fine
Pros:

Breakfast was amazing. Staff was exceptional. Hotel is being remodeled, and it needs it.

Cons:

Room was too humid.

2026-06-13 • via Nuitee
S
Scott • solo_traveller • us
9
2026-06-12 • via Nuitee
J
Janet • couple • us
9
Wonderful
Pros:

The staff were very pleasant and helpful

2026-06-02 • via Nuitee
G
George • solo_traveller • us
8
Pros:

Staff is excellent...

Cons:

Needs updating...

2026-05-29 • via Nuitee
S
Sanders • family_with_children • us
10
2026-05-28 • via Nuitee
L
Laura • couple • us
10
Pros:

Very clean. Friendly and helpful staff

2026-05-19 • via Nuitee
M
Mathis • solo_traveller • us
10
2026-05-08 • via Nuitee
A
Angela • solo_traveller • us
10
Great night
Pros:

Clean, comfortable

2026-04-29 • via Nuitee
J
James • couple • us
6
I’ve stayed at a lot of garden inn’s and this is not up to that level. The worst I’ve experienced. Not worth the money.
Pros:

Nice outside

Cons:

Dated, worn and damaged carpet, elevator dirty, plumbing in shower hard to activate (spigot moved from wall).

2026-04-25 • via Nuitee
B
Barbara • couple • us
10
2026-04-15 • via Nuitee
D
Donna • solo_traveller • us
8
Overall the hotel was nice and a quiet choice
Pros:

Price of breakfast was ok but hot selection was pretty empty

Cons:

The lack of food that was stocked on the hot bar

2026-04-13 • via Nuitee