Jackson's Hotel & Leisure Centre

Hotels
8.2 (1848 reviews)
Beechwood Ave , Ballybofey , IE

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Good location with river/woods views
Pool and beer garden
Reasonable value/price
Bar food praised
Renovated ensuite bathrooms (some rooms)
Plenty of parking (midweek noted)
Cons:
Rooms often hot / no air conditioning
Weak showers and dated rooms in places
Dirty or stained carpets and minor maintenance issues
Poor breakfast / limited gluten-free options
WiFi and smart TV login problems
Noise from other guests and unclear parking signage
Inconsistent staff training and isolated rude receptionist

Categories

Cleanliness
7.6
Mixed: several mentions of grubby or stained carpets and minor maintenance issues (broken soap dispenser), though some rooms described as clean and renovated bathrooms noted.
Service
9.1
Generally very positive: many guests praised friendly, helpful and accommodating staff; isolated reports of inexperienced staff or an unpleasant receptionist but overall service strongly positive.
Location
8.9
Strong location for many guests (river/woods views, good base and parking) though town is small and a few rooms face roofs or require a long walk to other areas of the hotel.
Room Quality
7
Mixed to negative: multiple reports of dated rooms, unbearably hot loft rooms, poor beds in some cases, weak showers and TV issues; some rooms renovated with good showers noted.
Amenities
7.7
Mixed: pool and beer garden praised, bar food liked; leisure facilities need upkeep, no air conditioning in rooms, poor WiFi and difficulties with smart TV logins reported.
Value for Money
8.6
Generally positive: several guests highlighted good price and value for money, though at least one guest felt their higher-cost stay was disappointing.
Food and Beverage
7.8
Mixed: bar and some meals received praise (food lovely), but breakfast was criticised by multiple guests (limited gluten-free options, poor quality on some occasions) and occasional overly sauced dishes.
Overall Experience
8.9
Overall a positive stay for many thanks to staff, location and some good facilities, tempered by recurring issues with heat/ventilation, showers, cleanliness and WiFi/TV problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:23

Property Description

Award-Winning Hotel on the Banks of River Finn
Jackson's Hotel, nestled by the River Finn and Drumboe Woods, offers a tranquil escape with top-notch amenities.

Indulge in Luxury and Relaxation
From the indoor swimming pool, gym, to the hot tub, guests can unwind in style. The spacious rooms with free Wi-Fi provide a comfortable stay with modern conveniences.

Culinary Delights and Scenic Views
Savor á la carte dishes at the Garden Restaurant while enjoying picturesque views. For a more laid-back vibe, Fara's Bar & The Thirsty Trout offer a wide selection of drinks in a cozy setting.

Experience a blend of relaxation and adventure at Jackson's Hotel - book your stay now for a memorable getaway.

Important information:

Please note that this property cannot provide quarantine accommodations for any guests arriving into the country by flight.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CFN

Location

Guest Reviews

8.2
Based on 1848 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.9
Room Quality: 7
Amenities: 7.7
Value for Money: 8.6
Food and Beverage: 7.8
Overall Experience: 8.9
C
Ciara • couple • gb
10
Great place for a wedding, food was amazing and staff were so approachable and attentive!
2026-11-07 • via Nuitee
M
Mc ginley • solo_traveller • ie
7
2026-11-06 • via Nuitee
M
McCann • couple • gb
9
One nighter
Pros:

Staff were nice, bathroom was lovely.

2026-11-05 • via Nuitee
A
Aoife • family_with_children • ie
9
2026-11-02 • via Nuitee
E
Emma • family_with_children • ie
10
Pros:

Great location for what we needed we were attending the east Donegal race and was perfect as all located around the hotel .. hotel staff were very accommodating we paid extra for late check out as we were running that morning. Everything was great . Rooms a good size and clean

Cons:

Nothing

2026-10-31 • via Nuitee
N
Natalie • family_with_children • gb
10
Fantastic family stay. Great staff at front desk
Pros:

Fantastic family stay great pool and great ataffy

2026-10-29 • via Nuitee
P
Paula • couple • gb
9
A great hotel! Staff so accommodating, room spotless, food delicious definitely be back to visit Jackson Hotel
Pros:

Great location in a scenic area

Cons:

A little noisy with heating system , only thing negative about our room. I would book a different part of hotel, otherwise it was 100%

2026-10-29 • via Nuitee
N
Nigel • couple • gb
8
2026-10-25 • via Nuitee
M
McGaugh • solo_traveller • ie
8
2026-10-23 • via Nuitee
G
Georgina • couple • gb
10
2026-10-19 • via Nuitee
P
Pauline • couple • ie
9
2026-10-17 • via Nuitee
M
McAuley • family_with_children • gb
9
Overall lovely experience.. hope to visit again
Pros:

Breakfast good
Bed very comfortable

Cons:

Signage re parking

2026-10-16 • via Nuitee
C
ciara • family_with_children • gb
9
Excellent
Pros:

We didn't have breakfast

Cons:

Not having breakfast included in price

2026-10-15 • via Nuitee
R
Rooney • solo_traveller • gb
8
2026-10-15 • via Nuitee
R
Ruth • family_with_children • de
5
Pros:

Das Zimmer war renoviert

Cons:

Das Zimmer befand sich direkt neben dem Luftabzug. Das Fenster konnte daher nicht geöffnet werden. Wirklich sehr, sehr hellhörig!

2026-09-19 • via Nuitee
S
Slomska • solo_traveller • ie
10
2026-09-19 • via Nuitee
E
evan • couple • ie
8
2026-09-18 • via Nuitee
C
claire • solo_traveller • gb
10
Pros:

Rooms were excellent very clean staff were very friendly prices were very reasonable

Cons:

Can't say there was anything I didn't like maybe just the entertainment in the trout could have been a bit longer as it was a great night

2026-09-17 • via Nuitee
M
Mary • extended_group • gb
10
Very enjoyable weekend was had by all.
Pros:

Very friendly, food was excellent, very accommodating. Over all brilliant weekend. Good bars and music

Cons:

Nothing, all was good

2026-09-13 • via Nuitee
A
Ashley • couple • gb
10
2026-09-12 • via Nuitee