Hilton Garden Inn Detroit/Novi

Hotels
•
Hilton Garden Inn
9 (426 reviews)
27355 Cabaret Drive , Novi , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and spacious rooms
Cons:
Unfriendly service at front desk
Dated decor
Water pressure issues

Categories

Cleanliness
8.39
Mixed reviews on cleanliness; some complaints about the hotel being dated and needing maintenance.
Service
9.86
Staff were described as friendly, attentive, and accommodating, which contributed positively to guest experiences.
Location
9.4
Many reviews highlight the location as a significant advantage due to proximity to shopping and restaurants.
Room Quality
8.35
Rooms described as spacious and comfortable, but with some reports of issues like water pressure.
Amenities
8.38
Amenities received praise, but some guests noted the lack of adult-only pool times which was concerning.
Value for Money
9.34
Guests felt they received good value, especially during events, and noted advantageous pricing.
Food and Beverage
9.39
Multiple comments on good breakfast offerings and positive experiences at the bar.
Overall Experience
8.86
Despite some issues, the overall sentiment from guests was positive with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:37

Property Description

Convenient Location
Located between Ann Arbor and Detroit, the Hilton Garden Inn Detroit/Novi offers easy access to top attractions like the Detroit Zoo and the University of Michigan.

On-Site Dining
Guests can enjoy delicious meals at the Garden Grille & Bar restaurant, or opt for the convenience of in-room microwaves, refrigerators, and coffeemakers.

Modern Amenities
Stay connected with free Wi-Fi in each room and take advantage of the hotel's prime location just off Interstate 96 for seamless travel experiences.

Book your stay at the Hilton Garden Inn Detroit/Novi now for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 426 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 8.86
G
Gabe • family_with_children • us
9
2026-04-02 • via Nuitee
K
kakeru • solo_traveller • us
10
2026-03-27 • via Nuitee
Y
Yuji • solo_traveller • jp
8
2026-03-19 • via Nuitee
N
Nichole • family_with_children • us
8
I would stay again
Pros:

It was great! Clean and staff was so great!

Cons:

The price for breakfast. I just don't think that you should be charges for a breakfast you get free at most other hotels.

2026-03-19 • via Nuitee
R
Risa • solo_traveller • jp
9
2026-03-12 • via Nuitee
G
Guillermo • extended_group • us
10
Pros:

It's a clean hotel and great support from the staff.

Cons:

Nothing to add on this question, everything was great

2026-03-03 • via Nuitee
G
Guillermo • solo_traveller • us
9
2026-02-24 • via Nuitee
K
Knope • family_with_children • us
10
It was amazing staff were very nice food was good we were not disappointed we got stuck there a extra night cause snow k
Pros:

It was very cozy feeling we walked in they kept up on snow removal so it was easier to get in and out

Cons:

Wish the room was bigger

2026-01-29 • via Nuitee
J
Jodi • family_with_children • us
7
Round two wasnt much better
Pros:

Good location and good price

Cons:

When we asked about roll away beds since we had three people ( it was on the reservation we had a child with us) and a king room no couch we were meet with attitude from the lady working with a. Simple we don’t have them and turned away. So I came back later asking for a extra pillow there were only two i was told that wasn’t a option as well. Elevators were down. Breakfast was expensive. The gentleman that was working that night was amazing tho. The room seemed very clean until we found a used pull up under the bed after a marker rolled under it. Beds are very firm if your not into that stay somewhere else

2026-01-26 • via Nuitee
C
Carissa • family_with_children • us
10
Completely enjoyed our stay
Pros:

The staff and cleanliness

Cons:

Nothing!

2026-01-26 • via Nuitee
S
Sirena • family_with_children • us
4
2026-01-26 • via Nuitee
P
Peter • solo_traveller • it
9
2026-01-26 • via Nuitee
L
Liza • extended_group • us
3
Pros:

Location

Cons:

Elevator issues

2026-01-26 • via Nuitee
K
Katherine • couple • us
10
2026-01-20 • via Nuitee
K
Karen • family_with_children • us
9
Pros:

Loved the pillows!

Cons:

Pool was cold

2026-01-19 • via Nuitee
J
James • couple • us
8
2025-10-19 • via Nuitee
I
Ilsi
6
Decent
Pros:

There was something wrong with the water. We were instructed not to drink the water and were provided with bottled water to brush our teethe. We were able to shower without any issues. I believe it was a decent hotel for the price, hopefully they've resolved the water issue.

2025-10-11 • via Nuitee
F
Fátima Gisela • solo_traveller • mx
3
Unfriendly and basic
Pros:

Location

Cons:

Unfriendly front desk
Not very clean
Needs maintenance

2025-10-10 • via Nuitee
J
James • couple • us
9
2025-10-09 • via Nuitee
O
Oliver • solo_traveller • de
9
Mein Hotel in Novi, immer wieder gerne.
Pros:

Die Lage ist hier für mich entscheidend. Ich reise dort regelmäßig geschäftlich und habe schon viele Male hier gewohnt. Gegenüber gibt es die Möglichkeit zu shoppen. Einige Restaurants sind ebenfalls vorhanden. Eigentlich alles da was man so braucht. Eine große Mall (12 Oaks) ist unweit entfernt.

Cons:

-

2025-10-08 • via Nuitee