Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.4
Service was generally appreciated, with only minor complaints about wait times.
Location
8.9
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
8.1
Rooms were spacious and comfortable, with some minor maintenance issues reported.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
7.3
Mixed reviews on pricing, with some guests feeling it was high for the services offered.
Food and Beverage
7.6
Breakfast and restaurant services were generally well-received, with a few suggestions for more variety.
Overall Experience
8.5
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-03-20 22:36

Property Description

Luxurious Country House in the Heart of Mayfair

Historic Elegance: Experience the charm of traditional British style at DUKES, a country house with a rich history. Enjoy modern amenities such as free Wi-Fi, 24-hour room service, and plush bathrobes in every room.

Culinary Delights: Indulge in the finest British cuisine at GBR, Great British Restaurant, curated by chef Nigel Mendham. Sip on iconic martinis at the renowned DUKES Bar, known for its cool and sophisticated ambiance.

Relaxation and Leisure: Unwind in the hotel's exclusive cigar garden with a premium selection of cigars and cognacs. Treat yourself to a delightful afternoon tea experience in the intimate Drawing Room.

Book now to immerse yourself in luxury and sophistication at DUKES in Mayfair.

Important information:

For advanced purchase rate reservations, a payment link will be sent by the hotel team directly within 72 hours of making your booking. The booking is subject to cancellation if the payment is not received.

On arrival a debit or credit card will be authorized at check-in for the total amount of your stay, plus GBP 50.00 per person, per night to cover incidentals.

The Duke’s bar is open Monday to Saturday from 15:00- 22:00 with last orders at 22:15. The cognac garden is run as part of the Dukes bar after 19:30
Please note, for DUKES Bar we have a walk-in policy for all guests and during peak periods there may be a waiting period.
The dress code for DUKES Bar is smart casual. Sportswear, shorts and t-shirts are not permitted with the exception of short-sleeved collared shirts (polo shirts).

When booking 5 rooms or more are cased as a group booking, different policies and additional supplements may apply. The hotel reserves the right to decline reservations which are not in line with this policy.

All baby cot and extra beds are subject to availability in the applicable room types.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for £50 per person per night when using an available extra bed.
    People 12 years old and over stay for £85 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 117 reviews
Cleanliness: 8
Service: 8.4
Location: 8.9
Room Quality: 8.1
Amenities: 7.2
Value for Money: 7.3
Food and Beverage: 7.6
Overall Experience: 8.5
D
Deborah
10
A treasure of a hotel
Pros:

We love The Dukes! Cozy, charming and always a great experience. The Great British Restaurant is delicious and beautiful. And The Dukes Bar is a treasure (hotel guests can reserve a spot at the bar!).

2025-02-04 via Nuitee
S
Shannon F
10
Pros:

Nothing short of amazing. Minute we walked in to the moment we left. 10/10 will be back.

2025-01-15 via Nuitee
C
Cheryl Gannon
10
Charming and historic
Pros:

Charming older historic hotel. Excellent staff and lovely bar and breakfast. The concierge services are top notch. The hotel is showing some age since my stay 5 years ago and the elevators can be difficult. But I understand it will be undergoing renovation soon. All things considered it’s a terrific place with great staff. I’m glad I made it back a second time.

2025-01-14 via Nuitee
E
Emeterio67 Family
2
Total lack of consideration to guests
Pros:

Stayed one night on Dec 24, 2024. When we left the hotel we told the people at the reception and the head concierge that we would be back for the nights of Jan 9 through Jan 13th and even left a piece of luggage at the hotel. Two days prior to our arrival of Jan 9 I received an email saying that the hotel would not honor our booking since they would go through a renovation. They assigned us a different hotel which was not of the same quality/standards and forgot about us from then and on. Why the hotel did not alerted us while we were there on Dec 24th that it would go through full renovation and we should look for another hotel? Seems just irresponsible and of huge lack of consideration to its guests. Not good at all. I have been requesting a full reimbursement with no answer up to now. We of course did not stayed at the hotel they wanted to assign to us. Booked and paid a different hotel.

2025-01-12 via Tripadvisor
R
Ricardo family
2
Pros:

The facilities a bit old but a nice classic hotel

2025-01-12 via Nuitee
M
Margaret
10
Pros:

Dukes is a gem. The location is fantastic and the staff is certainly the best in London. I've stayed at several wonderful hotels in London, but Dukes is my favorite. I will always choose Dukes before the other hotels.

2025-01-08 via Nuitee
H
Heather
10
Wonderful
Pros:

Wonderful stay :)
Would definitely stay again

2025-01-07 via Nuitee
C
celioashcarjunior Couples br
8
A traditional british hotel
Pros:

This is a hotel with typical British decor on a dead-end street next to Green Park and the Ritz Hotel. The reception has several paintings of royal family, the elevator is over 100 years old and the rooms are small but comfortable. The breakfast is well served. The bar is famous and trendy. The location is very good. Close to everything in Mayfarr and Sohi.

2025-01-05 via Tripadvisor
S
Sally family
10
Pros:

A staff and service. Go out of their way to welcome you and give you the best possible stay.
Perfect location for walkable access to shopping, restaurants and museums.

2025-01-05 via Nuitee
G
Graham
4
We will NEVER return!
Pros:

Trading on its dated history!
Checked in on Sunday and told the renowned bar was closed but open the following night. We asked if it was ok to visit then and left it with her for around 8pm. The lady at reception took a "preauthorization payment" of several hundred pounds which was actually not held as normal but taken from my account immediately. I questioned this and was told it would be credited back if nothing ordered in the bar or restaurant.

Stayed at the hotel for 2 nights, went to the bar on Monday for the bar manger to demand a reservation number, that the woman who checked us in should have arranged! We left without trying the alleged original martini and was made to feel second class citizens in this 4 hundred + night hotel!

Very disappointed in the way the bar manager handled the situation, which actually marred the break for our 35th wedding anniversary.

We didn't eat in the hotel as we had already made plans weeks in advance. We checked out and after 14 DAYS I had to chase the hotel up for the refund back to my card. If I hadn't of chased the refund it wouldn't have happened!

We will not be back!

2024-12-28 via Nuitee
T
Tom
8
Couple Christmas vacation
Pros:

The hotel was excellent, the staff was its biggest asset. The breakfast was good, although it didn't include an omelette or anything like that, and if you wanted it, it was an extra charge. Two things bothered me, the first and main one is that in the hotel lobby (which is small) there is an entrance to the bar and every day dozens of people line up every afternoon and evening to get in. It's a very unpleasant feeling when you enter the hotel and have to ask people in the lobby to move in order to get into the room. The second thing is that the window in the room faces the air conditioners, so we couldn't even open it to ventilate without the terrible noise of the engines.

2024-12-24 via Nuitee
L
Linda partner
10
Pros:

Comfortable, excellent cuisine, superb, friendly and helpful staff

2024-12-21 via Nuitee
C
C
10
Another Excellent Stay
Pros:

We had another fantastic stay at Dukes. The service was impeccable and our accommodations were perfect. A great experience and we look forward to our next visit!

2024-12-21 via Nuitee
A
Andrew partner
8
Pros:

The staff were the icing on the cake

2024-12-18 via Nuitee
G
Graham partner
10
Pros:

The staff are really amazing and the location suits our reasons for being in London. The team in Dukes bar is just exceptional.

2024-12-18 via Nuitee
M
Michael
10
Pros:

Nice small hotel. Cute. And pretty clean.

2024-12-14 via Nuitee
K
Katharine partner
10
Pros:

The service was extraordinary.

2024-12-13 via Nuitee
V
V5889ADlizs Family
10
Another fantastic stay at Dukes
Pros:

I visited Dukes with my family for a 1 night stay. The hotel and room were absolutely beautiful, the room was perfectly decorated for Christmas and our wedding anniversary celebration. This was our fifth visit and we were welcomed back, it felt just like coming home. Breakfast in the GBR was delicious and we were treated like family by Ujwol and his team. We look forward to returning again soon.

2024-12-12 via Tripadvisor
G
Graham partner
10
Pros:

It’s in a great location and the staff are great

2024-12-10 via Nuitee
M
Mary L
10
Wonderful hotel in London
Pros:

This was our first time staying at Dukes. The service, quality of the room, and the overall wonderful ambience of the hotel makes this my favorite hotel in London. I also love the location. All the shopping and restaurants were within walking distance or a short taxi ride away. The restaurant was also very nice. We will be back.

2024-12-10 via Nuitee