Crowne Plaza Venice East by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.4 (2393 reviews)
V.le della Resistenza 18/20 , Quarto dʼAltino , it

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited food choices

Categories

Cleanliness
7.73
Several mentions of cleanliness but some issues noted with maintenance.
Service
9.2
Repeated positive mentions of staff friendliness and helpfulness.
Location
9.24
Strong praise for location being close to train station and convenient for visiting Venice.
Room Quality
8.19
Positive feedback on spaciousness but noted issues with some room fixtures.
Amenities
8.22
Decent amenities but mentioned need for improvement in some areas.
Value for Money
8.18
Overall value matched expectations, but some felt a bit expensive.
Food and Beverage
7.73
Mixed reviews on food choices, with some complaints about limitations.
Overall Experience
8.7
Overall, a good experience with multiple positive mentions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:42

Property Description

Convenient Location
Located just opposite Quarto d’Altino Train Station with direct links to Venice, Crowne Plaza Venice East offers a seamless travel experience for guests looking to explore the beautiful city.

Luxurious Amenities
Indulge in the 4-star deluxe experience with free WiFi, bike rental, gym, and sauna access. The air-conditioned rooms with tea/coffee maker and satellite TV provide the perfect blend of comfort and entertainment.

Exceptional Services
Enjoy Veneto cuisine at the on-site restaurant with a vast wine selection. Take advantage of the free shuttle service to/from Venice Marco Polo Airport, ensuring a stress-free journey. Reserve your spot early to secure a seat on our limited shuttle service.

Important information:

If you book the rate with dinner included, the meal is included for adults only and consists of three courses (drinks not included).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2393 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 7.73
Overall Experience: 8.7
L
Lorenzo solo_traveller it
9
2026-06-05 via Nuitee
M
Marie Christine solo_traveller fr
9
Séjour en transit
Pros:

Le service de navette, le repas inclus et l'accueil en français par le maitre d'hôtel.
Accueil et chambre impeccable.
Grande, place pour les bagages, petits extra de produits

Cons:

L'humeur du chauffeur de la navette

2026-06-05 via Nuitee
P
Patricia couple us
7
Except for the miss communication at check in. It was a great place to stay & we enjoyed ourselves.
Pros:

Beds were comfortable. Loved the bath tub. Room was nice & clean. Breakfast was very good with hot & cold items to choose from.

Cons:

When I checked in, I asked if we could get a ride from the airport back to the hotel as we had a car rental we needed to return to the airport. She checked the shuttle schedule & said yes! We agreed on a time & she even wrote it down for us, I guess she never wrote it down on the shuttle schedule. We went to our room dropped off our luggage & headed out to return the car. When we were leaving to return the car back to the airport, the staff said that the woman who checked us in never wrote it down on the shuttle sheet. The driver was already done for the day, and saw that he had no one else to pick up so he ended the shift. We had to catch a taxi back to the hotel from the airport.

2026-06-05 via Nuitee
L
LeClair couple ca
10
2026-06-04 via Nuitee
L
Luca Borghin solo_traveller ca
9
Pros:

Nice Beds.

Cons:

The bathroom is a bit old and needs some fixing...

2026-06-04 via Nuitee
K
Kristin extended_group us
8
2026-06-02 via Nuitee
H
Holly.B. solo_traveller it
8
Pros:

L'accoglienza e la dimensione della camera e l'acqua gratuita in camera

Cons:

Nella colazione mancavano i prodotti per le intolleranze al lattosio e la camera in alcuni punti andrebbe ristrutturata

2026-05-31 via Nuitee
M
Marta couple cl
10
Muy buen lugar para alojar en caso vuelo temprano en Venecia
Pros:

El dormitorio era estupendo y transporte gratis al aeropuerto.

Cons:

Todo ok

2026-05-29 via Nuitee
T
Tere extended_group es
9
Todo perfecto. Te dan información para poder llegar a Venecia y visitar otros lugares de gran interés
Pros:

Si

2026-05-29 via Nuitee
E
ELSIE extended_group ca
6
It’s good to just stay one night for catching the flight and with free shuttle
Pros:

They should arrange the shuttle bus Transportation better in the sense that we are all jampacked very tight in seating and not enough room for luggage. I have to put my hand carry luggage on my knees. Room temperature is low, try to turn off the Air Condition, however, could not do it.

Cons:

They should not Jam Pack the shuttle bus at all. We went for dinner at the restaurant yet. They are so confused with the billing. Three of us went, and they charged only two. We were honest and told them so and paid them. We paid in cash yet they don’t have change, and we have to wait for 10 minutes and get all the coins back. There has no restaurant close by so no options.

2026-05-28 via Nuitee
R
Rice solo_traveller us
10
Pros:

Very clean and responsive. Loved the shuttle service!

Cons:

NA

2026-05-27 via Nuitee
V
Virginia couple us
8
It was a nice quiet stay good for us as it was our last stop in Italy.
Pros:

I originally booked because of location and convenience of being so close to train station

Cons:

I booked the Crowne Plaza because of location and convenience of the train being literally behind it. But with last minute of train line being out of service really killed our 2 full days there. I understand hotel had no control over this but I feel they could have offered to shuttle guests to the other train station. Although coach buses were in place for people to get around and to get to the train station for all the Venice goers having it run only once an hour made it a journey to get to Venice. It took 2 hours there and 2 hours back. So if they would have offered shuttle service it would have been nice.

2026-05-26 via Nuitee
M
Maja family_with_children si
10
2026-05-26 via Nuitee
J
Jorge extended_group ar
7
2026-05-26 via Nuitee
S
Shashank solo_traveller fi
9
2026-05-22 via Nuitee
J
Joel extended_group us
9
Europa 2026
Pros:

La ubicación cerca del aeropuerto y vía del tren literalmente a pasos

Cons:

El desayuno las cosas que eran calientes como los huevos o revoltillos no estaban calientes igualmente las salchichas
Ademas el restaurante no estaba abierto el día que llegamos habría solo para la cena cuando podrían estar abierto para el almuerzo cuando yo iba con un grupo grande y había llegado una guagua con más personas fue un poco incómodo esa parte.

2026-05-21 via Nuitee
E
Eileen extended_group us
9
2026-05-21 via Nuitee
D
Dominique solo_traveller gb
9
Fantastic service, super clean room with every imaginable amenity? Cannot fault this establishment which is a brilliant
Pros:

So convenient! Next to the train station? Excellent pick up even late at night? Good breakfast? Overall very good value? Special shout out to reception staff, especially the charming Matteo!!

Cons:

All good

2026-05-20 via Nuitee
C
Carmen couple us
9
I really did enjoy my stay. The restaurant was very good and so was the bar.
Pros:

The property is very clean. The staff is very friendly and the high-speed train is right next to the property.

Cons:

There wasn’t anything I did not like about the property

2026-05-20 via Nuitee
M
Maria Antonia solo_traveller es
9
Perfecta
Pros:

Espacioso

Cons:

La cama y las almohadas pelín duras, pero todo muy muy bien

2026-05-19 via Nuitee