Holiday Inn Express & Suites Chesterfield by IHG

Hotels
•
Holiday Inn Express
8 (120 reviews)
45825 Marketplace Blvd, New Baltimore, Michigan, 48051 , New Baltimore , US
+1 586-598-4000

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Facilities

Fitness facilities
ATM/banking
Television in common areas
Free breakfast
Internet access in public areas - high speed
Free wired internet
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Free self parking
See all facilities

Review Highlights

Pros:
Excellent complimentary breakfast (cinnamon rolls, pancakes, muffins)
Convenient, quiet location (Walmart nearby)
Friendly/helpful breakfast and many front-desk staff
Some rooms described as clean and spacious
Cons:
Repeated cleanliness issues (unclean showers, musty smells, hair)
Inconsistent housekeeping and missing room servicing
Broken or non-working amenities (jet tub, in-room phone, occasional elevator outage)
Noisy fridge/AC and uncomfortable beds
Loud neighbors in some stays

Categories

Cleanliness
6.5
Multiple guests reported unclean showers, musty smells, hair in shower and occasional smelly rooms; several others called rooms clean — overall mixed but below average cleanliness.
Service
7.8
Staff responses were mixed: breakfast/front-desk staff praised in many reviews and described as helpful, but some guests experienced cavalier/front-desk issues, missed room servicing and inconsistent housekeeping.
Location
8.7
Location repeatedly described as convenient, quiet and ideal (Walmart nearby, good for fishermen); generally a strong positive for guests.
Room Quality
7
Rooms are sometimes spacious and cool but several reports of uncomfortable beds, noisy fridge/AC, dirty bathroom pipes and non-working amenities (jet tub), yielding a below-target room quality.
Amenities
7.5
Breakfast amenities are excellent, pancake machine noted; however broken room amenities (jet tub, phone), noisy fridge and occasional elevator outage reduce the score.
Value for Money
8.3
Guests appreciated the complimentary breakfast and convenience, suggesting good value overall, though some complained about extra charges (e.g., paid for jet tub) and insufficient compensation for issues.
Food and Beverage
9.2
Consistently praised free breakfast (cinnamon rolls, muffins, pancakes, biscuits & gravy); breakfast staff repeatedly described as excellent — a clear strength.
Overall Experience
9
Despite recurring cleanliness and maintenance issues, many guests enjoyed the breakfast, helpful staff in many cases, and convenient location — overall stays tended to be positive and many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Recreational Amenities: Enjoy an indoor pool and 24-hour fitness center for relaxation and wellness.

Modern Comforts: Stay connected with complimentary wireless internet and unwind in rooms with LCD TVs and private bathrooms.

Convenient Location: Close proximity to popular attractions like Sycamore Hills Golf Club and C.J. Barrymore's makes for an ideal stay.

Make yourself at home at Holiday Inn Express & Suites Chesterfield for a memorable and comfortable experience.

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 120 reviews
Cleanliness: 6.5
Service: 7.8
Location: 8.7
Room Quality: 7
Amenities: 7.5
Value for Money: 8.3
Food and Beverage: 9.2
Overall Experience: 9
J
Julia
10
Pros:

Housekeeping was amazing!

2025-10-12 • via Nuitee
D
David
10
Pros:

Perfect overnight stop. Great free breakfast!

2025-09-01 • via Nuitee
K
Kathleen
10
Pros:

Perfect location and quiet & clean Great breakfast with everything we needed to make our stay enjoyable. Comfortable beds and the staff for the most part were responsive. The check clerk could have been better and they missed cleaning our room a few times but the people providing the breakfast were amazing !

2025-08-11 • via Nuitee
H
Holly
10
Pros:

Nice

2025-08-06 • via Nuitee
J
Julia
6
Pros:

We enjoyed our stay but our room was not the cleanest, it had a musty smell when we first got there. The shower was not the cleanest, there was hair on the shower wall from the last people. The staff were kind and services were good.

2025-07-22 • via Nuitee
P
PAULA • family
6
Pros:

Fridge was noisy and a/c unit

2025-07-21 • via Nuitee
P
Peter
4
Not So Great
Pros:

Not so good. Person at front desk was rather cavalier about safety when he was told phone in room did not work. Room servicing was requested but did not occur. Power went out and elevator did not work. Had to carry luggage down from 3rd floor on checking out.

2025-07-16 • via Nuitee
S
Sarah • family_with_children
8
Pros:

Breakfast! A little disappointed in our towels though, they were taken from our room and never replaced

2025-07-13 • via Nuitee
N
naze • family
6
Pros:

The rooms are smelly

2025-07-12 • via Nuitee
S
Shannon
8
Pros:

Room was nice & cool. Bathroom pipes under sink kinda dirty & the bath wash was out in the shower.
Breakfast was ok, but not as many whole food healthier options as I would like.

2025-07-03 • via Nuitee
R
Rose Leah
8
Pros:

I stayed here for a weekend (Fri-Sun). The shower was not cleaned well. There were old dried up brownish shampoo or conditioner splash stains on the shower walls. The hand soap & body soap containers were empty. Other than those issues, everything else was great. Breakfast was really good, except for the over dry scrambled eggs. They had delicious cinnamon rolls & muffins, good biscuits & gravy & sausage. They have an automatic pancake maker that made pretty good pancakes (a bit on the thin side). I might stay here again next time I’m in the area. There’s a Walmart down the street, which is super convenient.

2025-06-16 • via Nuitee
J
Jack T
10
Pros:

Great breakfast nice room

2025-06-14 • via Nuitee
M
Mark
6
Pros:

Beds were very uncomfortable. Key cards were troublesome.

2025-05-26 • via Nuitee
M
Mark • friends
8
Pros:

Clean

2025-05-16 • via Nuitee
P
Paul • friends
10
Pros:

Great place for fishermen, rooms are very clean, staff is very professional

2025-05-09 • via Nuitee
J
Jodi
6
Clean but disappointing
Pros:

The jet tub in our room, which i paid extra to have did not work. When i went to call the front desk regarding the problem the phone did not work. I did go to the front desk in regards to the tub and was told it had a leak. Check out time there was 11. Check in time is 3 i feel we should have been told before checking in and offered a reimbursment or more then the 20.00 i was offered and did not receive.

2025-05-01 • via Nuitee
R
Robert
8
Pros:

Clean rooms friendly staff convenient location

2025-04-27 • via Nuitee
E
Eugene
10
An amazing stay
Pros:

It was very clean, front desk was very helpful and the breakfast was really good.

2025-04-21 • via Nuitee
S
Stephanie • family_with_children
8
Pros:

We had loud neighbors throughout our stay, both next door, across the hall and above us! Every day there was a dirty wet puddle in front of and in the elevator.
Most issues had more to do with other guests than staff although the morning housekeeping could listen to their music a little quieter.

2025-04-16 • via Nuitee
C
Clara • friends
8
Pros:

Staff was nice, the room was good and spacious

2025-04-16 • via Nuitee