Holiday Inn Express & Suites Chesterfield by IHG

Housekeeping was amazing!

Perfect overnight stop. Great free breakfast!

Perfect location and quiet & clean Great breakfast with everything we needed to make our stay enjoyable. Comfortable beds and the staff for the most part were responsive. The check clerk could have been better and they missed cleaning our room a few times but the people providing the breakfast were amazing !

Nice

We enjoyed our stay but our room was not the cleanest, it had a musty smell when we first got there. The shower was not the cleanest, there was hair on the shower wall from the last people. The staff were kind and services were good.

Fridge was noisy and a/c unit

Not so good. Person at front desk was rather cavalier about safety when he was told phone in room did not work. Room servicing was requested but did not occur. Power went out and elevator did not work. Had to carry luggage down from 3rd floor on checking out.

Breakfast! A little disappointed in our towels though, they were taken from our room and never replaced

The rooms are smelly

Room was nice & cool. Bathroom pipes under sink kinda dirty & the bath wash was out in the shower.
Breakfast was ok, but not as many whole food healthier options as I would like.

I stayed here for a weekend (Fri-Sun). The shower was not cleaned well. There were old dried up brownish shampoo or conditioner splash stains on the shower walls. The hand soap & body soap containers were empty. Other than those issues, everything else was great. Breakfast was really good, except for the over dry scrambled eggs. They had delicious cinnamon rolls & muffins, good biscuits & gravy & sausage. They have an automatic pancake maker that made pretty good pancakes (a bit on the thin side). I might stay here again next time I’m in the area. There’s a Walmart down the street, which is super convenient.

Great breakfast nice room

Beds were very uncomfortable. Key cards were troublesome.

Clean

Great place for fishermen, rooms are very clean, staff is very professional

The jet tub in our room, which i paid extra to have did not work. When i went to call the front desk regarding the problem the phone did not work. I did go to the front desk in regards to the tub and was told it had a leak. Check out time there was 11. Check in time is 3 i feel we should have been told before checking in and offered a reimbursment or more then the 20.00 i was offered and did not receive.

Clean rooms friendly staff convenient location

It was very clean, front desk was very helpful and the breakfast was really good.

We had loud neighbors throughout our stay, both next door, across the hall and above us! Every day there was a dirty wet puddle in front of and in the elevator.
Most issues had more to do with other guests than staff although the morning housekeeping could listen to their music a little quieter.

Staff was nice, the room was good and spacious