Candlewood Suites Idaho Falls by IHG

Hotels
•
Candlewood Suites
8.8 (140 reviews)
665 Pancheri Drive , Idaho Falls , US
+1 208-525-9800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Spacious suites with well-equipped kitchenettes
Excellent riverside location / River Walk access
Generally friendly and helpful staff
Clean, comfortable rooms and beds
Good value via self-catering opportunities
Cons:
Occasional rude or unhelpful front-desk interaction and key issues
No breakfast offered and advertised pool/hot tub unavailable
Slow elevators reported
Bed height may be problematic for some guests

Categories

Cleanliness
9
Multiple reviews mention clean rooms and comfortable accommodations; overall cleanliness is consistently positive.
Service
8.2
Mostly friendly and helpful staff in several reviews, but one detailed negative check-in experience (rude staff, slow key handling, key failures) lowers the score.
Location
10
Repeatedly praised for an excellent riverside location and convenient access to River Walk and local attractions.
Room Quality
9.8
Suites are described as very spacious with well-equipped kitchenettes and comfortable beds; a minor complaint about bed height noted by one guest.
Amenities
7.2
Kitchenettes and in-room ice machines are praised, but guests note missing advertised amenities (no pool/hot tub) and lack of breakfast options.
Value for Money
9.2
Guests report good value thanks to room size and kitchenette allowing savings on meals; extra bedding was comfortable when requested.
Food and Beverage
7.5
No hotel breakfast and no pool/hot tub were negatives; kitchenette enables self-catering which offsets some F&B limitations.
Overall Experience
9.5
Majority of stays are described as comfortable and recommendable with helpful staff and great location, though a few service/amenity issues impacted some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Scenic All-Suite Property Along Snake River

24-Hour Fitness Center: Start your day right with a workout in our convenient fitness center.

Fully Equipped Kitchen: Enjoy the convenience of a fully equipped kitchen in each guest suite.

Nearby Activities: Explore fishing, hiking, and golfing just a short distance away.

Book now to experience the perfect blend of comfort and convenience at Candlewood Suites Idaho Falls!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IDA

Location

Guest Reviews

8.8
Based on 140 reviews
Cleanliness: 9
Service: 8.2
Location: 10
Room Quality: 9.8
Amenities: 7.2
Value for Money: 9.2
Food and Beverage: 7.5
Overall Experience: 9.5
Z
Zuly • couple • us
9
Comfortable and well-located
Pros:

A very pleasant suite with plenty of space and a well-equipped kitchenette. The staff were very friendly and helpful. Excellent location.

2026-09-13 • via Nuitee
O
Odyk • couple • us
10
Awesome stay and would recommend to anyone.
Pros:

Location was super convenient. Room was clean and comfortable and had a great kitchen with our own ice machine

Cons:

Faster elevator

2026-08-17 • via Nuitee
F
Frédéric • family_with_children • fr
9
Pros:

Idéal pour faire étape une nuit lors d'un road trip.
Logement très spacieux et confortable.

2026-08-10 • via Nuitee
R
Reinette De Silos • extended_group • ca
8
2026-08-04 • via Nuitee
J
Jianying • extended_group • us
9
2026-08-04 • via Nuitee
M
Morales • solo_traveller • us
9
Pros:

Staff were nice and helpful. Suite was nice. Nice kitchenette, comfortable bed.

Cons:

Bed too high and difficult to get on.

2026-07-18 • via Nuitee
B
Bastien • solo_traveller • fr
8
Pros:

Parfait pour préparer une visite de Grand Teton et Yellowstone.
A proximité directe avec le River Walk, balade appréciable :)

2026-07-16 • via Nuitee
P
Pranita • family_with_children • us
4
Avoid if you can
Cons:

The staff was downright rude at the check in. I asked for additional keys, Jessica, took over 10 minutes to get them to me. After asking her about where the elevators were located, she replied “you can take the stairs.” As a IHG member I know I don’t need to write down my license number on the check in form, but she made me write it down. The room keys she gave stopped working the next day even though our stay was 2 nights. Very disappointed that the hotel would employ staff that are rude and go out of their way to be unhelpful.

2026-07-13 • via Nuitee
G
Greg • solo_traveller • us
9
Nice and comfy
Pros:

Staff was very helpful and friendly. Great location. Extra cot was surprisingly very comfy.

Cons:

No breakfast is a bummer, no pool. We hoped for a river view, but did not get it.

2026-07-08 • via Nuitee
P
Prahlad P • solo_traveller • us
10
Definitely will stay back next time
Pros:

Location, cleanliness, room size

Cons:

Nothing

2026-06-19 • via Nuitee
S
Suzie • couple • us
10
We thought Jessica was so special when we checked in. Please thank her for all she did to get us checked in and acclima
Pros:

The location on the river was great.

Cons:

Nothing

2026-06-11 • via Nuitee
H
Heath • solo_traveller • us
8
A comfortable stay.
Pros:

The rooms were very spacious, beds were comfortable, and the was mostly all very friendly. There wasn't a lot of noise in the halls and having a little kitchen in the room was really nice. We were able to save money on meals by fixing our own.

Cons:

The rooms were very comfortable and the beds were soft. It was advertised that there was a pool and hot tub and I knew I would need it after an 11 hour drive so I booked this hotel. I arrived late and asked how late the hot tub was available and they explained that they didn't have one. The lady was irritated that I hadn't looked at the ad, which I had. I explained to the manager the next day and she stated that they were trying to get the ad fixed.

2026-05-28 • via Nuitee
K
Kristina • solo_traveller • lt
9
Nice
Pros:

Clean place. The kitchenette is small but well-equipped, so it has everything you need. The view through the window is beautiful—especially from the room with the balcony facing the river, where I stayed.

Cons:

Room cleaning is only provided for stays longer than a week. There is a coffee machine in the room, but only one portion of coffee was provided. Since the machine uses a different type than the one I have at home, it doesn’t make sense to buy a full pack just for a short stay, as it would likely go to waste.

2026-05-02 • via Nuitee
T
Tony • couple • au
10
Great place to stay
Pros:

Great accommodation at an affordable price. Has a small gym and lovely rooms

Cons:

All good

2026-04-17 • via Nuitee
B
Barney • solo_traveller • us
7
2026-03-29 • via Nuitee
B
Brown • solo_traveller • ca
10
Passing thru
Pros:

Clean and comfortable

Cons:

Na

2026-03-20 • via Nuitee
R
Rebekah • family_with_children • us
10
2026-03-02 • via Nuitee
S
Steve • couple • us
9
It was all good
Pros:

Price and size of room

Cons:

No breakfast

2026-02-14 • via Nuitee
J
Juan • solo_traveller • es
8
2026-01-31 • via Nuitee
F
Francine • family_with_children • us
10
Great walking trail, very clean
Pros:

Staff was great!! View of Snake River and walking trail was wonderful. Close to great restaurants. Highly recommend Stockman's Steakhouse. Clean establishment.

Cons:

Beds were really hard.

2026-01-22 • via Nuitee