Candlewood Suites Sheridan by IHG

Hotels
•
Candlewood Suites
8.5 (144 reviews)
1709 Sugarland Drive , Sheridan , US
+1 307-675-2100

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Very clean rooms mentioned multiple times
Friendly, professional and accommodating staff
Well-equipped kitchenette and spacious rooms
Free laundry facilities
Good value/price
Accessible layout (room usable with walker)
Cons:
No pool available (requested by a guest)
Some guests reported uncomfortable beds and poor pillows
Poor communication/handling during a fire-alarm incident
Heavy external building doors (access difficulty)

Categories

Cleanliness
9
Multiple guests praised the hotel as very clean and well maintained; one guest did report issues with pillows (odor/feathers) but overall cleanliness was highlighted positively.
Service
8.5
Staff widely described as friendly, professional and accommodating (early check-in, praised GM), but there was a notable service failure in communication during a fire-alarm incident.
Location
8.5
Guests noted the property provided very good access to town activities and was conveniently located.
Room Quality
8
Rooms were described as spacious and well-equipped (kitchenette, walk-in shower, good closet), though some guests reported uncomfortable beds and pillow problems.
Amenities
8
Amenities like a fully stocked kitchenette and free laundry were praised; absence of a pool was noted by at least one guest.
Value for Money
9
Guests repeatedly called out great price and strong overall value; several said the stay exceeded expectations for the rate.
Food and Beverage
8.5
Standard quality for this hotel tier
Overall Experience
8.5
Generally very positive overall with praise for cleanliness, comfort, amenities and staff hospitality, though overshadowed for one guest by a poorly handled alarm incident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Spacious Suites with Kitchenettes:
Indulge in the comfort of our spacious suites equipped with convenient kitchenettes, perfect for preparing your own meals during your stay.

On-Site Fitness Centre and Business Amenities:
Stay active at any time with our 24-hour fitness centre, and take advantage of our business centre's services for all your work needs.

Convenient Location for Exploration:
Situated between Yellowstone National Park and Devil’s Tower, our hotel offers easy access to stunning natural attractions, making it the ideal choice for adventure seekers.

Book now to experience the perfect blend of comfort and convenience at Candlewood Suites Sheridan.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SHR

Location

Guest Reviews

8.5
Based on 144 reviews
Cleanliness: 9
Service: 8.5
Location: 8.5
Room Quality: 8
Amenities: 8
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 8.5
W
William • couple • us
8
2026-11-01 • via Nuitee
C
Christine • family_with_children • us
9
2026-10-26 • via Nuitee
R
Richard • couple • us
6
2026-10-20 • via Nuitee
D
Dellori • extended_group • us
10
2026-10-12 • via Nuitee
M
Mary • couple • us
10
2026-09-16 • via Nuitee
S
Sandra • couple • us
10
2026-09-10 • via Nuitee
D
Darren • couple • us
10
2026-09-09 • via Nuitee
T
Tirzah • solo_traveller • il
9
2026-08-25 • via Nuitee
M
MICHAEL • solo_traveller • us
10
Very nice, we'll be back!
Pros:

Nice room and well appointed, with a functional kitchen, plates and utensils.The staff were all very friendly and professional and the hotel was very clean and provided the perfect access to activities in town.

Cons:

I enjoyed our stay. That said, I would have also enjoyed a few laps in the pool if they would have had one. That's honestly the only critical comment I have.

2026-08-24 • via Nuitee
W
Whalen • couple • us
10
2026-08-17 • via Nuitee
T
Tracy • family_with_children • us
10
A great place to stay!
Pros:

Clean

Cons:

There wasn’t anything I didn’t like about the property

2026-08-16 • via Nuitee
M
MARGARET • couple • us
10
Pros:

Very clean and enjoyable!

2026-08-02 • via Nuitee
J
Jacquelyn • couple • us
9
Good overall, friendly staff.
Pros:

Plenty of room for use of walker.

Cons:

Heavy external building doors.

2026-06-29 • via Nuitee
Y
Yeller • couple • us
10
Comfortable stay at a great price!
Pros:

My husband and I ABSOLUTELY loved this Candlewood Suites hotel in Sheridan, WY.

It was our very first visit to Wyoming and our first stay at a Candlewood Suites property. This hotel in Sheridan WY is beautiful, comfortable, and welcoming! We could not believe how spacious and well-equipped our room was! We were pleasantly surprised by the fully stocked kitchenette, walk-in shower, large bathroom with Dove products, and more-than-decent closet with hangers, iron, ironing board as well as a laundry basket. BONUS: the laundry facilities in the hotel are free-of-charge! You can purchase detergent and fabric softener from the hotel if you don't have your own, but you don't need to pay for the use of the washers and dryers! That was cool!

But better than our accommodation was the customer service at the front desk. We arrived more than an hour before the usual check-in time, but the staff were happy to check us in since our room was ready. Reneria Campbell, the General Manager, was also VERY sweet and kind. She has the perfect spirit of hospitality!

We're glad we picked Candlewood Suites and will stay at this property again if we return to Sheridan!

Cons:

There was NOTHING we didn't like. Everything exceeded our expectations!

2026-06-27 • via Nuitee
S
Shaun • couple • ca
10
2026-06-25 • via Nuitee
B
Brumbaugh • solo_traveller • us
5
Pros:

It was clean.

Cons:

Beds were uncomfortable. The pillows didn't smell clean snd feathers poked you in the face and head. The worst was an impromptu Fire Alarm meant for the staff only. There was no warning to guests, no one really knew if it was for real. I was getting ready to step into t he shower and my son who has Cerebral Palsy began to panick because we were on the 2nd floor and he would have to go down stairs ( we almost couldn't find them) The poor couple next door came out half dressed she was in a towel. No one knew if we needed to go down stairs or not. We didnt smell anything and when I tried to call the front desk there was no answer.. Then a guest came upstairs and told us it was a staff alarm. Not real for us. But management should have had someone on staff inform the guests on allfloors. We returned to the hotel after dinner that evening and there was a clown note "from management" .kind of making it laughable and then offered a free snack or points to make up for the disturbance. IT WAS NOT FUNNY and could have been extremely dangerous. I will not use IHG hotels again.

2026-05-18 • via Nuitee
J
JoJo • solo_traveller • us
6
Newish. Low shower water pressure.
Pros:

Friendly staff.

Cons:

Low shower water pressure.

2026-05-03 • via Nuitee
R
Robert • solo_traveller • us
8
Pros:

Located close to family

Cons:

The room that was directly above me sounded like a herd of horses (very noisy)

2026-04-21 • via Nuitee
T
Tammy • couple • us
10
Great stay. Great value
Pros:

Everything

Cons:

Nothing

2026-03-21 • via Nuitee
R
Robert • couple • us
10
Short notice/last minute a perfect experience with two dog
Pros:

Clean - Comfortable
Nothing missing
Pet friendly
Highly Recommended

Cons:

NA

2026-01-19 • via Nuitee