Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Hotels
Holiday Inn Express
9 (1162 reviews)
2300 12th Street Northwest , Albuquerque , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Good breakfast
Cons:
Bed bugs
Dirty windows
Hard beds

Categories

Cleanliness
8.25
Several reviews highlight cleanliness positively, with some mentioning issues like dirty windows.
Service
9.45
Front desk staff and room service received positive mentions despite some negative experiences with housekeepers.
Location
9.25
Many reviews praise the hotel's central location and convenience to nearby attractions.
Room Quality
8.75
Most reviews indicate rooms were comfortable, though some mention maintenance issues like door locks.
Amenities
9.05
Reviews indicate good breakfast options and general hotel amenities were satisfactory.
Value for Money
8.75
Overall perceived as a good value, though some mentioned high taxes.
Food and Beverage
9.25
Breakfast and food options received consistently high praise.
Overall Experience
9.25
Overall experiences were positive with several mentions of willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Convenient Location
Situated just off Interstate 40, Holiday Inn Express & Suites Albuquerque Historic Old Town offers easy access to the city's attractions and is only 7 miles from Albuquerque International Sunport.

Modern Amenities
Each spacious room is equipped with a flat-screen cable TV, microwave, and refrigerator. Guests can enjoy free Wi-Fi, a daily continental breakfast, and stunning views of the Sandia Mountains from select rooms.

Fitness and Business Facilities
The hotel features a 24-hour reception, fitness center with top-of-the-line equipment, and a business center for all your work needs. Whether you're here for leisure or business, we have you covered.

Book your stay at Holiday Inn Express & Suites Albuquerque Historic Old Town for a comfortable and convenient experience.

Important information:

Pets allowed in rooms marked 'pet friendly' with a $50 per night pet fee addedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1162 reviews
Cleanliness: 8.25
Service: 9.45
Location: 9.25
Room Quality: 8.75
Amenities: 9.05
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
M
Marilyn solo_traveller us
10
Excellent hotel and great service!
Pros:

The staff was very welcoming and provided excellent service.

Cons:

Nothing.

2026-05-21 via Nuitee
G
Gillian couple us
8
Safe and clean option close to highway
Pros:

Nice property close to highway. Good breakfast. Native American cultural center with cultural events. Safe (in a patrolled mall) with food options nearby.

Cons:

Nothing.

2026-05-18 via Nuitee
R
Robert solo_traveller us
9
Pros:

Breakfast, cleanliness, security, house keeping.

Cons:

Requested maintenance to fix squeak on bathroom door. Took two days of rewuest before it was fixed.
Front entrance dirty. Needs a pressure wash.

2026-05-17 via Nuitee
S
Susan couple us
8
2026-05-12 via Nuitee
M
Michaela couple us
5
2026-05-11 via Nuitee
M
Mark couple us
4
I will not stay at this hotel again unless it is remodeled.
Pros:

the food was ok

Cons:

the property if very worn but the worst part was the bed. it was so hard neither of us sleep well.

2026-05-11 via Nuitee
D
DONALD couple us
10
2026-05-10 via Nuitee
C
Curley solo_traveller us
10
Pros:

Clean, quiet hotel. Loved the breakfast in the morning

Cons:

That our stay was short and came to an end to leave the hotel.

2026-05-04 via Nuitee
N
Nicole solo_traveller us
9
Will definitely stay again.
Pros:

Breakfast was delicious, the parking was great liked how it was gated. Bed was comfy.

2026-05-04 via Nuitee
N
Nicole couple us
9
Great place to stay
Pros:

The breakfast was delicious, beds were comfortable. Well gated parking lot. Easy access to get off and get on I-40.

2026-05-04 via Nuitee
C
Claudine M. family_with_children us
10
We had a great view from the 4th floor, amazing for my grandson!
Pros:

A visible security vehicle and a gated hotel for added security!

Cons:

No comment

2026-04-27 via Nuitee
I
I209VBjanp Couples
10
Excellent for 1 night
Pros:

The room was clean & comfortable. Everyone at front desk was helpful. Paying extra for pkg is a turnoff but their excellent breakfast more made up for it.

2026-04-26 via Tripadvisor
C
Cindi solo_traveller us
8
2026-04-23 via Nuitee
D
Destinee family_with_children us
9
Very pleasant and comfortable.
Pros:

It was clean and spacious. Everything was well stocked and all promised amenities were available.

Cons:

Nothing. It was really nice.

2026-04-20 via Nuitee
O
Onyango solo_traveller ca
4
2026-04-19 via Nuitee
5
5a528a960d0073f2ffadf866de107e24 extended_group us
10
2026-04-18 via Nuitee
B
bb12c30ba10c71fd5b56c21f3796964c family_with_children us
10
Great place to stay
Pros:

It was nice and very clean

Cons:

Nice

2026-04-17 via Nuitee
B
bb12c30ba10c71fd5b56c21f3796964c family_with_children us
10
2026-04-17 via Nuitee
C
c51d4ad9b6f671a401bea8812860d152 solo_traveller us
1
2026-04-15 via Nuitee
1
10b53e5fca5c713c9e23cdc95d02ab2a family_with_children ph
9
2026-04-12 via Nuitee