Hyatt Place Fairbanks

We loved our stay here. We came in a day early for our cruise so we needed to make our own accommodations for that night. We chose Hyatt Place and were pleasantly surprised in every way. The room was clean, staff friendly and the next morning’s breakfast was amazing. So many choices (hot and cold) and it was’t served on paper or styrofoam like so many places. The service was impeccable, kitchen and dining area looked very clean. We thoroughly enjoyed our stay. Check out time for us was at noon and we really enjoyed that extra hour. Lobby was very comfortable. A special shout out to Kesha who was at the front desk the morning we checked out. She was so helpful, going above and beyond for us. Thank you, Kesha. We appreciate you!! We appreciate all the hard workers at this hotel who made our stay so lovely!! First overnight in Alaska was wonderful. Can’t wait for the rest of it.

Great location. Nice pool and workout facility. The restaurant and bar in the evening was a great surprise. Breakfast was good, with a lot of options.

The overall experience was not as expected, and there is definitely room for improvement in the service. The breakfast selection was also quite limited and could benefit from offering a wider variety of options.

The hotel has several design flaws that negatively affected our stay. The closet is far too narrow to accommodate standard-sized hangers. When clothes are hung normally, the closet door cannot fully close because the hangers extend beyond the available space.

The bathroom sink is also poorly designed. The faucet is too small for the sink, with a spout that is both too short and positioned too close to the edge. As a result, water constantly splashes onto the countertop during normal use, leaving any personal items placed there wet.

In addition, housekeeping did not service our room during our two-night stay. We did not receive fresh towels or any room cleaning, and I ultimately had to go to the front desk myself to request and pick up clean towels.

Overall, these design issues and the lack of housekeeping service made our stay much less comfortable than expected.

Great Hotel at great location, very helpful team members, clean huge rooms., great breakfast. No water, tea, coffee and apples in a lobby like in Hyatt's on the lower 49. Let's call it as "Alaska's specific". We are here for the 2nd time and will choose it again for sure. Even without apples (but with oranges in a morning breakfast!).

We booked this hotel in Fairbanks because it had an airport shuttle. Of course, a few weeks before our trip we get a notice on the website that they will no longer offer an airport shuttle. So be aware! That being said, we still had a great stay. Alex, who greeted us at the front desk, was super friendly and helpful. He offered restaurant recommendations and asked if we needed anything. The rooms themselves were fine. The free breakfast in the morning was actually pretty great. Biscuits and gravy, eggs, juice, coffee, etc.

Typical hotel with free breakfast. Helpful and friendly staff. Hate that they did away with the free shuttle bus. Comfy bed, clean room and bathroom. Within walking distance to the bus stop which took us downtown and the Morris Cultural center. Also walking distance to Walmart, Lowe's and several places to eat. Great black out curtains.

Roomy in great location.

Right across the street from the Skytrain so very convenient. Staff were so friendly and helpful with everything, including helping us arrange transportation to the airport with a discount.

New and clean

Comfortable room with morning and evening meals available. Close to shops.
The staff were ALL so very pleasant.

right next door to dominos, down the block from walmart and a variety of other stores - very convenient location. within a half hour from most destinations

Convenient

Good breakfast. Comfortable room. Most staff were excellent. They went above expectation. Friendly and helpful. Would have liked to have given the highest rating for staff but one front desk person who checked us in was not helpful and rude.

Comfortable beds and pillows. Friendly environment.