Hampton Inn Westfield

Hotels
•
Hampton Inn
8.3 (328 reviews)
39 Southampton Road , Westfield , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good breakfast
Helpful staff
Clean and spacious rooms
Cons:
Cleanliness issues
Uncomfortable beds
Broken amenities

Categories

Cleanliness
7.2
Various mentions of unclean areas and broken amenities.
Service
8.9
Staff were generally accommodating and helpful despite some inconsistencies.
Location
8.2
Convenient location, though some concerns about entrance drive.
Room Quality
7.7
Inconsistent quality mentioned; some rooms were dirty and uncomfortable.
Amenities
8.7
Pool and breakfast were noted positively with good options.
Value for Money
8.5
Perceived as slightly higher than expected for quality.
Food and Beverage
8.7
Breakfast options received positive feedback.
Overall Experience
8.5
Overall positive despite some issues; guests indicate they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:57

Property Description

Modern Amenities and Comfort
Experience luxury with 32-inch flat-screen TVs and coffee makers in every room at this Westfield hotel.

Convenient Location
Located near Exit 3 on I-90 and Six Flags New England, enjoy easy access to popular attractions and corporate offices.

Relaxation and Recreation
Unwind in the indoor pool or fitness center, and start your day right with a complimentary hot breakfast.

Book your stay at Hampton Inn Westfield for a perfect blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 328 reviews
Cleanliness: 7.2
Service: 8.9
Location: 8.2
Room Quality: 7.7
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 8.7
Overall Experience: 8.5
F
Fabian • couple • us
9
Good. Kind staff and very friendly
Pros:

You need allergy free options.

Cons:

Food was limited.
No gluten or dairy free options

2026-03-31 • via Nuitee
Q
Quintero • couple • us
10
Pros:

Increíble

Cons:

N/A

2026-03-29 • via Nuitee
S
Stephen • couple • us
7
2026-03-27 • via Nuitee
S
Severson • family_with_children • us
9
Pros:

The staff here are great. Shout out to Joshua.

2026-03-16 • via Nuitee
Z
Zambrano • couple • us
9
2026-03-01 • via Nuitee
A
Audrey • solo_traveller • us
6
Mediocre
Cons:

The view from my room was a brick wall for the dumpster. Yuck!

2026-01-20 • via Nuitee
N
Norm • couple • us
5
Better scheduling for housekeeping.
Pros:

Clean room, comfortable bed.

Cons:

Housekeeping came the 1st (2) days, never showed up again the final (6) remaining days.

2026-01-19 • via Nuitee
T
Tim • couple • us
8
Cons:

The breakfast did not meet our expectations, not enough food on 2 of the 4 days and quality was poor.

2026-01-19 • via Nuitee
A
Anthony • family_with_children • us
5
Please consider a little more about your handicap people !
Pros:

Location was great ! Breakfast was fantastic !

Cons:

I requested a walk in shower due to my handicap and got a room with a tub . So couldn’t take a shower the 2 days that I stayed. Ask for a ground floor room thankfully I did get that.. Other than that the room was ok . Could use wider more comfy chairs in the rooms . Without a comfy chair all you can do is lay on a bed ! Who wants to do that….

2026-01-19 • via Nuitee
H
Haleigh • family_with_children • us
5
Cons:

Room wasn’t clean

2026-01-19 • via Nuitee
D
Donna • solo_traveller • us
10
Hampton Inn's never disappoint. Very consistent in all hotels. Keep up the great work.
Pros:

Breakfast was great

Cons:

Nothing great job

2026-01-19 • via Nuitee
S
Shiela • couple • us
10
2026-01-19 • via Nuitee
B
Barbara • solo_traveller • us
8
Comfortable, nice bathroom products
Pros:

It was conveniently right off the highway, but not sketchy

Cons:

It’s showing a bit of wear and tear. The elevator in the lobby has torn wallpaper around the button. As that is a point every occupant will engage with, seems like they wouldn’t let that happen.

2026-01-19 • via Nuitee
D
David • couple • us
8
2026-01-19 • via Nuitee
R
Ronald • couple • us
7
2026-01-12 • via Nuitee
V
Valerie • family_with_children • nz
8
Pros:

Comfy place to stay and close to highway

2026-01-10 • via Nuitee
R
Rachel • family_with_children • ca
10
2025-12-22 • via Nuitee
Y
Yeting • family_with_children • us
10
2025-12-11 • via Nuitee
R
Rachel • family_with_children • ca
10
2025-12-03 • via Nuitee
O
Onyx • family_with_children • us
9
2025-11-23 • via Nuitee