Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Excellent amenities
Great location for transit
Cons:
Location not as advertised
Issue with booking process

Categories

Cleanliness
8.65
The hotel is very clean and well-maintained.
Service
9.51
The staff are friendly and accommodating.
Location
8.35
Location is not as advertised; not directly connected to terminal 3.
Room Quality
9
Rooms are spacious and well-appointed, with good amenities.
Amenities
9.33
Facilities like the Club Lounge and pools are excellent.
Value for Money
8.29
Higher price may limit stays, but quality justifies the cost.
Food and Beverage
8.84
Food and drinks in the Club Lounge were enjoyable.
Overall Experience
9.22
Overall, a very good stay with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:15

Property Description

Luxurious Airport Stay

Convenient Location: Situated at Singapore Changi International Airport Terminal 3, Crowne Plaza Changi Airport offers a seamless stay for travelers with its proximity to the airport.

Relaxation and Dining: Guests can unwind in the outdoor landscaped pool, work out in the fitness centre, and savor Asian and Western delicacies at Alstonia. The 24-hour in-room dining service ensures a comfortable dining experience right in your room.

Comfortable Accommodation: The well-equipped guest rooms feature a minibar, flat-screen TV, rain shower, and bathtub, providing a luxurious and relaxing stay.

Ready to experience luxury and convenience at Crowne Plaza Changi Airport? Book your stay now for a memorable travel experience.

Important information:

- - Please note that the 3rd guest will sleep on existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 6 years old and over stay for S$ 83.93 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs SGD 57.60 per day.

Location

Property Accessibility

Total Disability Score: 37.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.9
Based on 9714 reviews
Cleanliness: 8.65
Service: 9.51
Location: 8.35
Room Quality: 9
Amenities: 9.33
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.22
J
John family_with_children au
9
Pros:

Almost everything about it. Service was excellent,location perfect.

Cons:

Nothing

2026-03-22 via Nuitee
N
Nils Gehrig couple ch
9
2026-03-21 via Nuitee
N
Natalie couple au
8
it was nice
Cons:

having a hot shower as it was only a luke warm shower in the morning.

2026-03-21 via Nuitee
A
Andrew couple gb
8
2026-03-21 via Nuitee
M
MARK couple au
10
2026-03-21 via Nuitee
F
Filippo family_with_children it
7
Pros:

Great place for a night

2026-03-20 via Nuitee
B
Brad solo_traveller us
10
2026-03-20 via Nuitee
A
Annette solo_traveller au
5
Disappointing and very expensive
Pros:

Great location.
Filtered water tap
Great range of food at breakfast
Express check out

Cons:

The rooms in the new Jewel are pokey and dark. The food from room service was terrible and expensive- I couldn’t eat it. Even the fruit juice was undrinkable.
At 3am, my (single) bed tipped over depositing me, the mattress the duvet and pillows onto the floor. No harm done, but a bit of a surprise and bed became wedged up in the one next it, which took a bit of sorting! Quite funny - but only because I avoided banging my head on the bed side table!

2026-03-20 via Nuitee
T
Terry couple au
8
2026-03-20 via Nuitee
E
Emma family_with_children au
10
2026-03-20 via Nuitee
T
Tan family_with_children sg
10
Pros:

Convenient n alot of restaurants

Cons:

Nil

2026-03-20 via Nuitee
D
David solo_traveller us
10
2026-03-20 via Nuitee
P
Piotr couple pl
7
2026-03-19 via Nuitee
P
Pascale family_with_children nc
8
2026-03-19 via Nuitee
A
Andreas solo_traveller de
8
2026-03-19 via Nuitee
A
Amanda solo_traveller gb
10
Perfect for an early morning flight, so easy you can walk to terminal
Pros:

High standard,
very clean, spacious amazing views.

Cons:

Couldn’t fault it.

2026-03-19 via Nuitee
E
Elizabeth family_with_children au
9
2026-03-19 via Nuitee
L
Leahy couple au
7
Looking forward to trying you again without being woken up unnecessarily.
Cons:

We were woken from a deep sleep at 12 am. First it was a knock on the door heard by my wife, followed by the phone ringing. When I picked up I heard "Open the door my colleague is waiting outside!", delivered abruptly. I thought it was an emergency. It turned out to be a Staff member who had an ice delivery that we didn't order. We had a bad night's sleep after that. It defeated the purpose of stopping to rest for the night. We had to get up early the next morning. Looks like you have a training issue there.

2026-03-19 via Nuitee
H
HIDENORI family_with_children jp
8
2026-03-19 via Nuitee
B
Batson solo_traveller ca
10
2026-03-19 via Nuitee