Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location / proximity to airport
Very comfortable beds and room quality
Generally clean rooms and high bedding standards
Good breakfast options and facilities
Helpful and friendly staff in many reviews
Cons:
Perceived poor value / overpriced for some guests
Isolated service incidents (rude restaurant staff, unhelpful responses)
Amenity failures reported (no hot water, kettle/fridge issues, no microwave)
Restaurant: expensive and limited options

Categories

Cleanliness
9.4
Multiple reviews explicitly praise cleanliness ('So clean', 'chambre impeccable'); rooms and bedding frequently described as very clean and comfortable.
Service
9
Service is generally described as friendly and helpful in several reviews, though there are notable negative incidents (unhelpful staff about extra items, rude Allora restaurant staff) that lower this slightly.
Location
9.8
Location/proximity to the airport and convenience for stopovers is repeatedly highlighted as excellent and a primary reason guests choose the hotel.
Room Quality
9.2
Rooms, bed and pillows are frequently described as very comfortable and spacious; occasional issues reported (wrong bed allocation, locked fridge) but overall room quality is strong.
Amenities
9
Facilities and breakfast offerings are often praised as good; however some amenity failures were reported (no microwave, kettle broken, hot water issue) which slightly reduce this score.
Value for Money
7
Several guests explicitly call the hotel or restaurant overpriced and not good value (room downgrade, high restaurant prices, 'too expensive', 'prix exorbitant'), lowering this category noticeably.
Food and Beverage
8.8
Breakfast receives positive comments for variety and quality, but restaurant options are described as limited and expensive and there are service complaints in the dining area.
Overall Experience
9
Many guests call it perfect for stopovers and say they'd stay again; overall experience is very positive for transit stays despite some service/amenity/value issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Airport Stay

Convenient Location: Situated at Singapore Changi International Airport Terminal 3, Crowne Plaza Changi Airport offers a seamless stay for travelers with its proximity to the airport.

Relaxation and Dining: Guests can unwind in the outdoor landscaped pool, work out in the fitness centre, and savor Asian and Western delicacies at Alstonia. The 24-hour in-room dining service ensures a comfortable dining experience right in your room.

Comfortable Accommodation: The well-equipped guest rooms feature a minibar, flat-screen TV, rain shower, and bathtub, providing a luxurious and relaxing stay.

Ready to experience luxury and convenience at Crowne Plaza Changi Airport? Book your stay now for a memorable travel experience.

Important information:

Please note that the 3rd guest will sleep on the existing bedding.

Please note that all guests need to provide a valid ID at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Property Accessibility

Total Disability Score: 37.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 3
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.9
Based on 11163 reviews
Cleanliness: 9.4
Service: 9
Location: 9.8
Room Quality: 9.2
Amenities: 9
Value for Money: 7
Food and Beverage: 8.8
Overall Experience: 9
I
Iain • couple • gb
8
Great for Changi with very comfortable surroundings
Pros:

Great location and and great design

Cons:

Nothing

2026-10-31 • via Nuitee
P
Paula • couple • au
10
2026-10-31 • via Nuitee
C
Chris • extended_group • us
9
Great stay going from cruise port to airport for only two night stay.
Pros:

Proximity to airport

Cons:

Nothing

2026-10-31 • via Nuitee
G
Glenda • family_with_children • nz
9
Pros:

Proximity to airport, room size and comfort.

Cons:

All good

2026-10-31 • via Nuitee
N
Nikhil • family_with_children • nz
7
Pros:

Staff and communications

Cons:

No microwave

2026-10-31 • via Nuitee
D
Dörte • solo_traveller • de
9
Gut für Transit
2026-10-31 • via Nuitee
S
Sue • couple • gb
8
2026-10-31 • via Nuitee
S
Susan • couple • gb
10
Perfect! 100% recomend
Pros:

Amazing hotel. Great for an overnight stay. So clean and the beds and pillows were just so comfortable. We had breakfast before our next leg of the journey and again very good and ample choice. Will definitely will stop there again next year on our way to Australia. Would definitely recommend

2026-10-31 • via Nuitee
L
Lok • family_with_children • sg
10
2026-10-31 • via Nuitee
C
Claire • couple • nc
10
Pros:

la proximité de la correspondance.
La grande gentillesse et l'efficacité du personnel.
Une chambre impeccable et une literie de grande qualité.

2026-10-30 • via Nuitee
R
Ryanto • family_with_children • id
7
Pros:

Location & room with runway view

Cons:

Your lady staff (Maitre D') at Allore restaurant was terrible. (@ 12.15 pm 30 Oct).We sat with my guest at a table near bar area just opposite Allora restaurant & there were 1 guy & 1 lady staff at front of Allora restaurant, the male staff gave us menu (when we waved), having looked and wanted to place order we did not see any waiter or waitress around so we approached your lady staff who's standing on front of Allore, asked why there's nobody to serve us. Her reply "Something like *you all sat there , so we have to serve you* & You didn't even ask us for table.
She was aware when we sat as her male colleague waiter (i think he's the guy from the Lavazza Coffee stand) who gave us the menu. So she's fully aware when we (my wife, me & our guest) sat.

But her reply to us is just shocking totally out of line no class, mind you we are guest of hotel, we did not want to argue further we simply walked away to find other eating place at T3.

Love your hotel location not sure on our next stay that we will use your Allora restaurant.

You can find her name from your duty shift list (she dyed her hair quite colorful).
Need to re-train her how to properly address guests in hospitality business.

Before Singapore we were from 1 week at Ritz-Carlton Perth where all the staffs were friendly & accommodating.

2026-10-30 • via Nuitee
K
Karisa • couple • us
10
2026-10-30 • via Nuitee
P
Pawit • extended_group • th
5
Pros:

Location

Cons:

Staff were not helpful.
I booked for 3 guests but they just making extra bed when we arrived the room with only 2 coffee cups, 2 glasses and a bottle of water. So I call for extra, the lady answer me “you can drink from tab water?!” Yeah I know but we have only one 450ml bottle to refill and 2 glasses share all night? Then 25mins later a staff came with a wine glass. Are you sure that this is should happen in 5 stars brand hotel???

2026-10-30 • via Nuitee
D
David • couple • gb
9
Cons:

Breakfast options not as good as last stay 4 years ago, Also too expensive,

2026-10-30 • via Nuitee
A
Ayodele • extended_group • gb
9
2026-10-30 • via Nuitee
A
Aziz • solo_traveller • us
8
2026-10-29 • via Nuitee
N
Na • family_with_children • au
7
2026-10-29 • via Nuitee
F
Fiona • couple • nz
6
Overpriced but pleasant stay
Pros:

The location is brilliant, so easy for a connecting flight the following day.

Cons:

We had booked a room with a queen bed and a pool view but instead we got a lesser room with 2 large single beds and a view of concrete and the train. Definitely not good value for money. The hotel restaurant was also very expensive with limited options.

2026-10-29 • via Nuitee
S
Sonia • solo_traveller • fr
3
Très décevant
Pros:

Le fait que l’hôtel soit dans l’aeroport

Cons:

Pas d’eau chaude pour ma douche
La bouilloire en panne
Le frigo fermé à clé
Un très bel hôtel mais qui n’a pas répondu à l’essentiel et au minimum que j attendais pour une nuit de transit
À quoi sert le confort et le luxe si on ne peut pas avoir de l’eau chaude pour un prix exorbitant!!

2026-10-29 • via Nuitee
E
Emily • couple • au
5
2026-10-29 • via Nuitee