Candlewood Suites Merrillville by IHG

Hotels
Candlewood Suites
8.1 (460 reviews)
8339 Ohio Street , Merrillville , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Quiet environment
Friendly staff
Convenient location
Cons:
Poor cleanliness
Unfriendly staff
Limited amenities

Categories

Cleanliness
5.85
Multiple reviews indicated poor cleanliness standards.
Service
8.35
Some staff were accommodating, but others were reported as unfriendly.
Location
9.85
Good area with convenient access to food and activities.
Room Quality
7.85
Rooms were described as typical with concerns about size and condition.
Amenities
7.85
Basic amenities, but noted lack of breakfast.
Value for Money
9.35
Good value for the location, despite some issues with service.
Food and Beverage
6.85
Limited offerings, specifically noted lack of breakfast.
Overall Experience
8.85
Mixed reviews but overall felt pleasant despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:01

Property Description

Luxurious Suites with Kitchenettes:
Indulge in the comfort of suites featuring fully equipped kitchenettes at Candlewood Suites Merrillville. Enjoy the convenience of a stove, refrigerator, and a cozy seating area with flat-screen TVs and DVD players in every suite.

Convenient Amenities:
Take advantage of the snack shop, laundry facilities, gym, and business center during your stay. Whether you need to satisfy a craving or catch up on work, this hotel has you covered.

Nearby Attractions:
Explore popular destinations such as Marquette Park and the Westfield-Southlake Shopping Mall just a short distance away. With easy access to Lake Michigan and local attractions, Candlewood Suites is the perfect choice for your next getaway.

Experience comfort, convenience, and a memorable stay at Candlewood Suites Merrillville. Book now to secure your reservation!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, guests will be charged a one-time fee for pets. Contact the hotel for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8.1
Based on 460 reviews
Cleanliness: 5.85
Service: 8.35
Location: 9.85
Room Quality: 7.85
Amenities: 7.85
Value for Money: 9.35
Food and Beverage: 6.85
Overall Experience: 8.85
J
Jasmina extended_group us
1
Pros:

It was bad customer service they asked us to leave because they double booked

Cons:

It was bad customer service they asked us to leave because they double booked

2026-08-25 via Nuitee
C
Carlos Antonio solo_traveller mx
7
Pros:

Rooms are spacious

Cons:

The AC was noisy. Curtains were ripped. Carpet dirty.

2026-08-24 via Nuitee
S
shavay couple us
10
2026-08-15 via Nuitee
M
MJ solo_traveller us
5
Not again
Pros:

Kitchenette was good, it was missing forks. Most of the staff was friendly.

Cons:

No housekeeping, remote didn't work it had to be replaced. Clock was not set to the correct time. There was no luggage rack to put my suitcase on.
There were people arguing in front of our door!

2026-08-10 via Nuitee
T
Tiffany solo_traveller us
10
2026-08-09 via Nuitee
W
William solo_traveller us
10
2026-08-08 via Nuitee
A
Anthony couple us
1
I won’t be reserving any more rooms
Pros:

Nothing very disappointing

Cons:

When I got there to check in I was told that there wasn’t any more rooms available that were over booked I didn’t receive any calls or emails was traveling from out of town reservations were booked months in advance I was very disappointed had to get another room at another hotel

2026-08-02 via Nuitee
N
Nathan family_with_children us
1
Maybe one of my worst hotel stays ever
Pros:

Pretty much nothing

Cons:

They didn’t have our room type for us when we showed up so one of our kids had to sleep on the floor. Our bathroom reeked of cigarette smoke. The elevator was broken and our neighbor blasted music in his room until the early hours of the morning.

2026-07-22 via Nuitee
R
Rhonda couple us
7
2026-07-05 via Nuitee
D
Doctor June solo_traveller us
5
2026-06-27 via Nuitee
N
Nevaeh couple us
8
Great stay
Pros:

I liked how the hotel had dvd players that we could take to our room if I wanted to watch old movies and I liked how they had a kitchen with everything we needed in the room.

Cons:

It was clean, good management and overall good service.

2026-06-09 via Nuitee
R
Russell solo_traveller us
9
2026-06-06 via Nuitee
C
Carrie solo_traveller us
1
2026-05-08 via Nuitee
K
Kelvin couple us
10
Great
Pros:

Location

Cons:

Everything was nice

2026-05-06 via Nuitee
P
Parrion couple us
1
Cons:

The room was dirty. Leftover beer cans from previous guests still in room upon check-in. Scheduled room cleaning was not honored. Manager on duty failed to rectify unsatisfactory room.

2026-05-02 via Nuitee
D
Darcy couple us
8
2026-04-30 via Nuitee
W
Willie couple us
10
Great
Pros:

I liked it

Cons:

Everything good

2026-04-28 via Nuitee
J
Jill couple us
10
Comfortable
Pros:

Room comfort and style

Cons:

N/a

2026-04-21 via Nuitee
R
Riina extended_group ee
6
2026-04-20 via Nuitee
Z
Zach family_with_children us
10
2026-04-20 via Nuitee