Candlewood Suites Greenville NC by IHG

Hotels
•
Candlewood Suites
7.7 (194 reviews)
1055 Waterford Commons Drive , Greenville , US
+1 252-317-3000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
In-room kitchen / full-sized fridge and cookware
Free laundry
24-hour fresh coffee
Quiet location and comfortable bed
Cons:
Serious roach/bug infestation reported
Rooms described as dirty or smelly
Maintenance issues (A/C, key cards, locks)
No on-site restaurant/cafe (desired by some)
Room type/booking assignment issues

Categories

Cleanliness
2.5
Multiple guests report dirty rooms and a serious roach/bug infestation; cleanliness is a major negative issue.
Service
9.5
Staff repeatedly described as friendly and helpful; service is a clear positive in reviews.
Location
9
Location praised as quiet, set back from the road and convenient; guests found it suitable for their needs.
Room Quality
8
Rooms have useful kitchens and full-sized fridges but reports of smelly rooms, A/C and lock/key issues and some cramped layouts.
Amenities
8.5
Positive mentions of in-room kitchen, cookware, dishwasher, free laundry and 24-hour coffee; amenities are a strength.
Value for Money
8
Generally reasonable value given facilities and location, but severe cleanliness/bug problems reduce perceived value for some guests.
Food and Beverage
7.5
No on-site restaurant noted (a downside), but 24-hour fresh coffee and in-room kitchens partially compensate.
Overall Experience
8.6
Mixed overall: friendly staff, good location and solid amenities but major cleanliness/bug issues significantly affected some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location
This hotel is strategically located just minutes away from key establishments like ECU Health Medical Center, Greenville Convention Center, and East Carolina University.

Amenities Galore
Enjoy the convenience of an on-site gym, a handy convenience store, and an outdoor gazebo equipped with 2 grills and picnic tables for your leisure.

Modern Comforts
Experience contemporary suites that come with complimentary Wi-Fi, ensuring you stay connected throughout your stay.

Ready to experience convenience, comfort, and modern amenities all in one place? Book your stay now at our hotel!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PGV

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 194 reviews
Cleanliness: 2.5
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8.6
C
Cotten • couple • us
1
2026-11-01 • via Nuitee
Y
Yvonne • family_with_children • us
2
Friendly staff. Rooms have potential to be nice if they were properly cleaned and there were no roaches
Pros:

The room has a kitchen

Cons:

It was dirty and there were roaches

2026-10-30 • via Nuitee
M
MADMONI • solo_traveller • il
8
Pros:

חדר כביסה ללא תשלום. קפה טרי זמין 24 שעות. בחדר כול הכלים הנדרשים . סירים סכום מדיח מיקרוגל כיריים..

Cons:

מיושן צריך קצת שיפוץ. ולהפיץ ריח

2026-10-09 • via Nuitee
L
Laura • couple • us
1
2026-10-07 • via Nuitee
D
Diane • solo_traveller • us
10
Pros:

Clean, nice and clean. That was one of my concerns, and it was clean.

Cons:

Had a little problem with key cards,but outside of that, wonderful.

2026-09-15 • via Nuitee
J
Jasper • couple • us
10
2026-09-04 • via Nuitee
G
Gabrielle • family_with_children • us
1
Pros:

There was nothing we liked.

Cons:

Serious roach infestation. Thankfully we were not there but a few minutes inspecting the room before high tailing it out of there. Literally playing in people faces about this. You have no idea the danger, emotional stress, and anxiety this place has caused me and my family. Having to bag all of our belongings due to the FEAR of possibly bringing something back home with us.

2026-08-31 • via Nuitee
L
Leath • solo_traveller • us
9
2026-08-20 • via Nuitee
R
Regina • solo_traveller • us
10
2026-08-18 • via Nuitee
D
Denise • family_with_children • us
10
Pleasurable stay
Pros:

liked the friendly and helpful staff.
the rooms just enough
very clean
location perfect set back from road very quiet

Cons:

would have like a restaurant or cafe on site

2026-08-18 • via Nuitee
Y
Yvette • couple • us
1
Pros:

The staff was amazing but the bugs in the room was a bit much

Cons:

Too many BUGS

2026-08-17 • via Nuitee
S
Silas • solo_traveller • us
10
2026-08-17 • via Nuitee
A
Amelia • couple • us
1
I will not be back.
Pros:

Comfortable. Full sized fridge & dishes for cooking & cleaning.

Cons:

Live roaches in the bathroom!!

2026-08-06 • via Nuitee
D
Debbie • couple • us
9
2026-08-03 • via Nuitee
Y
yeraldine • couple • us
9
2026-07-23 • via Nuitee
K
Kenneth • couple • us
7
The first room I was given was smelly and A/C was not working properly Was upgraded to a suite but the door lock was
Pros:

Location

Cons:

Maintenance of the small things needs improvement

2026-07-04 • via Nuitee
R
Rodney • solo_traveller • us
8
2026-07-03 • via Nuitee
A
Al • solo_traveller • us
9
I would stay there when Im in the area
Pros:

I was on the first floor and sleep later in the morning than most. The room is very well insulated as I didnt hear anything from the parking lot or the hall way through the night or morning. The bed was very comfortable!!

2026-06-26 • via Nuitee
D
Darlene • couple • us
6
My stay was fine, although cramped.
Pros:

Location was fine and the staff was very friendly. But could not help me with changing rooms.

Cons:

I requested a 2 bed room and got 1 queen. Was told because I booked through a third party there was no guarantee of what kind of room I would get. Not happy about that!

2026-06-22 • via Nuitee
S
Shamira • solo_traveller • us
8
2026-06-21 • via Nuitee