The Banyan Hotel Fort Myers, Tapestry Collection by Hilton

Hotels
•
Tapestry Collection
8.5 (232 reviews)
1520 Broadway , Fort Myers , US
+1 239-337-3446

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (downtown, close to attractions)
Consistently praised cleanliness
Friendly, welcoming staff (multiple named employees)
Comfortable, quiet rooms and good beds
Good value/price mentioned by several guests
Notable rooftop/pool amenity
Cons:
Food/breakfast issues: costly, understaffed, billing errors
Safety/security concerns in entrance/rooftop access to public
Some management follow-up/incompetence reported on complaints
Lobby/entry area feels less welcoming (motel-like) to some guests

Categories

Cleanliness
9.2
Multiple reviews explicitly praise cleanliness and comfortable, quiet rooms (e.g., 'very clean room', 'super clean'). One mention of transients in entry areas affected perceived safety but not room cleanliness.
Service
9
Strong positive mentions of staff (Vashti, Antonia, Annitte, Shawna) and helpful, welcoming service in many reviews; offset by a few notes about desk staff knowledge gaps and a management follow-up failure on a billing issue.
Location
9.5
Consistently praised as 'perfect' and 'great location', very convenient to downtown attractions; multiple reviewers highlight proximity as a key positive.
Room Quality
9
Rooms described as comfortable, quiet and spacious (one guest noted a 'huge room'); bedding and pillows received positive mentions.
Amenities
8
Rooftop and pool noted as positive draws, but rooftop public access and an understaffed breakfast operation reduced the amenities score.
Value for Money
8.5
Several guests call it good value and mention great price; a few notes about breakfast cost reduce this slightly.
Food and Beverage
6.8
Multiple negative comments about breakfast (overcharged, understaffed, costly, service errors) and a recommendation to use nearby cafes, lowering this category.
Overall Experience
8
Overall stays are positive with many guests saying they'd return and praising staff; however, safety concerns in entry areas and unresolved billing/service issues lowered some guests' overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Accommodations
Experience the vibrant charm of The Banyan Hotel Fort Myers, Tapestry Collection by Hilton, where each room is a tranquil oasis adorned with soothing hues and modern amenities like complimentary WiFi.

Elegant Interiors
Indulge in comfort within our spacious guest rooms featuring a flat-screen TV, coffee-making facilities, and a stylish work desk, all complemented by parquet floors and elegant wood furniture.

Prime Location
Immerse yourself in history and culture as you explore nearby attractions such as the Georgian-style Burroughs Home and the Southwest Florida Museum of History, just a short stroll away.

Book now for a memorable stay at The Banyan Hotel Fort Myers, Tapestry Collection by Hilton.

Important information:

Please note the property will be undergoing renovation. The property bars, pool and fitness center are closed and guests may experience construction noise from 8am to 6pm daily.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RSW

Location

Guest Reviews

8.5
Based on 232 reviews
Cleanliness: 9.2
Service: 9
Location: 9.5
Room Quality: 9
Amenities: 8
Value for Money: 8.5
Food and Beverage: 6.8
Overall Experience: 8
B
Brian • couple • us
9
Great location and clean/comfortable hotel.
Pros:

Location and convenience to downtown venue we had to attend a wedding at. Cleanliness, comfort and design.

Cons:

Entrance areas and some chairs inside of the entry doors that fed into the small shops area before the hotel’s front desk were occupied by transients laying on walls or sleeping in chairs inside of the interior area leading to the front desk left family feeling unsafe!

2026-10-28 • via Nuitee
F
fred • solo_traveller • us
8
Good for a couple of nights.
Pros:

Very clean room. Great location. Nice maintenance and helpful staff.

Cons:

Plumbing (flimsy mixer, bad pressure) could have been better. The lobby area could be more welcoming and feels a motel than a decent hotel in the heart of downtown.

2026-10-24 • via Nuitee
K
Kathleen • extended_group • us
7
Desk staff not knowledgeable about the area
Pros:

Adequate

2026-09-17 • via Nuitee
V
Vanessa Timmermann • couple • us
10
2026-09-01 • via Nuitee
Y
Yoandy • family_with_children • us
8
2026-08-31 • via Nuitee
W
W8094VUcarmenv • Couples
10
10/10
Pros:

Vashti is the highlight to our stay! Very welcoming, sweet! Not only was this place clean and quiet. She was an amazing touch!

2026-08-29 • via Tripadvisor
K
krisgQ8159WB • Couples
10
Beautiful and close to everything!
Pros:

This location is beautiful and convenient to everywhere! Vashti was extremely friendly and helpful, she made sure our stay was special and memorable! Thank you Vashti and the whole staff at The Banyan!

2026-08-29 • via Tripadvisor
K
kristineg546 • Couples
10
Fine hospitality!
Pros:

Wow! Vashti was incredibly warm and welcoming! She made us feel like we were at home! Can’t wait to come back!

2026-08-29 • via Tripadvisor
C
Cronrath • couple • us
10
Perfect location, great price, great value. Staff was aweeome too
Pros:

Perfect location, amazing staff

Cons:

Its all good!!

2026-08-26 • via Nuitee
C
Christienne • couple • us
10
2026-08-22 • via Nuitee
5
514haldenl • Business
10
BEST HILTON MANAGEMENT
Pros:

Amazing customer service! Antonia and Annitte are the best hotel managers I’ve ever seen. Went above and beyond to assist me and make me feel welcome during my long-term stay! Shoutout to Shawna who also went out of her way to make me feel like family during my time at the Banyon! The location of hotel is perfect to experience the best of downtown Fort Myers!

2026-08-20 • via Tripadvisor
C
Charles • extended_group • fr
8
Un hôtel très bien placé et agréable
Pros:

L’emplacement et la piscine

Cons:

Petit déjeuner assez cher

2026-08-19 • via Nuitee
J
Juan • couple • us
9
Good
Pros:

Location

Cons:

Breakfast

2026-08-17 • via Nuitee
Y
yelenar591 • Family
2
Great location but incompetence from both management and staff
Pros:

Positive: Great location and clean, comfortable rooms.
Negative:
1) Unfortunately, everything else was disappointing. The hotel did not feel very secure because the rooftop bar is open to the public, and random outside visitors can enter and use the elevators with hotel guests.
2)Breakfast was badly understaffed. One employee was working as the bartender, waiter, and cook at the same time. He told us our breakfast was included, but we were still charged for it. He also dropped my credit card on the dirty floor twice and returned it covered in kitchen residue.
3)The worst part: we were incorrectly charged for breakfast and never received a refund. I emailed and called management multiple times. Everyone promised to investigate and follow up, but nobody did.
Mistakes happen, but ignoring customers afterward is unacceptable.
The level of incompetence from both management and staff is honestly unbelievable.

2026-08-11 • via Tripadvisor
L
L5110GXmarief • Business
10
Awesome Hotel
Pros:

Great location - amazing service and staff is so helpful

2026-08-04 • via Tripadvisor
K
kzs_travel • Family
10
Best location downtown Fort Meyers!
Pros:

First time and for two nights in this great historic hotel - we loved it! From the great welcome (thank you Vash!) to the huge room (705) it’s a great find, a house with character.

Hint:
1) check out the rooftop
2) just a few steps past the Starbucks on the corner there is the German Cafe “Peter’s” - check them out for breakfast and your coffee!
3) for great seafood 3min down the main road I recommend “Izzy’s”

2026-08-04 • via Tripadvisor
J
josemG9527XA • Couples
10
I could enjoy another stay here
Pros:

Very nice and clean, quite one could be very comfortable here. Staff was professional friendly overall a good experience.

2026-08-02 • via Tripadvisor
C
charlenemN5462RP • Friends getaway
10
Banyon hotel Ft. Myers
Pros:

I love this local hotel. Super clean with comfortable bed and pillows. I will definitely stay there again.
The staff is very nice 🙂

2026-08-01 • via Tripadvisor
K
karisV3821AW • Family
10
Nice place to stay
Pros:

Location was great and rooftop bar was a fun spot for a drink!

2026-07-30 • via Tripadvisor
J
jorgegV9869DI • Family
10
Outstanding
Pros:

Again, an awesome experience. Friendly and helpful staff, excellent location by Main Street by Downtown Fort Myers.

2026-07-28 • via Tripadvisor