Holiday Inn & Suites Oakland - Airport by IHG

Hotels
Holiday Inn Hotels & Resorts
8.3 (399 reviews)
77 Hegenberger Road , Oakland , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Comfortable rooms
Cons:
Pool closed
No free breakfast options

Categories

Cleanliness
8.05
Multiple reviews mentioned that the room was very clean and quiet.
Service
9.05
The staff was consistently described as great, helpful, and friendly.
Location
8.55
Close to the airport, providing convenience for travelers.
Room Quality
8.55
Rooms were described as large and comfortable.
Amenities
7.55
The pool being closed was disappointing, indicating lower amenity scores.
Value for Money
8.05
Generally good value, but some guests wished for free breakfast.
Food and Beverage
8.05
Breakfast options were mentioned positively but not as a standard offering.
Overall Experience
8.55
Guests reported a generally positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:46

Property Description

Convenient Location near Oakland Airport

Modern Amenities for a Comfortable Stay

Nearby Attractions and Free Shuttle Service

Experience convenience and comfort at the Holiday Inn Oakland Airport. Indulge in modern amenities like a fitness center, outdoor pool, and on-site dining. Explore nearby attractions such as the Oakland Zoo and Jack London Square, all just a short distance away. With free shuttle service to the airport and within a 1-mile radius, your stay will be stress-free. Book now for a memorable stay!

Important information:

Guests must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 399 reviews
Cleanliness: 8.05
Service: 9.05
Location: 8.55
Room Quality: 8.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
A
Ana extended_group us
10
Todo excelente
Pros:

Si

2026-04-20 via Nuitee
W
Wysingle couple us
10
Comfortable
Pros:

Everything is exquisitely, clean, and prompt

Cons:

Nothing

2026-04-19 via Nuitee
C
Cindy solo_traveller us
9
Pros:

the tub did not drain when showering. staff was extremely helpful and polite.

2026-04-16 via Nuitee
A
Alejandra family_with_children us
8
Pros:

La atención al llegar.

Cons:

No me gusto que pague parking
Y que no me limpiaron el cuarto

2026-04-10 via Nuitee
D
Dionna couple us
10
2026-03-30 via Nuitee
T
Tania couple us
10
2026-03-23 via Nuitee
C
Clinton couple us
10
Comfy, Welcoming and relaxing!
Pros:

Everything from the restaurant food to the super comfy rooms and the genuine, welcoming staff! Awesome stay!

Cons:

Clean and convenient

2026-03-21 via Nuitee
S
Shannon family_with_children us
9
2026-03-16 via Nuitee
T
Thomas solo_traveller us
8
2026-03-09 via Nuitee
J
Jelveh solo_traveller us
1
2026-01-20 via Nuitee
M
Maria Consuelo extended_group mx
9
amabilidad y muy buen trato, gracias
Pros:

El trato de todo el personal, amables, con muy buena actitud, siempre nos apoyaron en todo y nos atendieron calidamente.
El desayuno es muy bueno , no hay muchas opciones pero loq

Cons:

Todo estuvo muy bien , en realidad solo nos sorprendió un poco que la habitación solo la limpian cuando se solicita, asi que un dia llegamos y estaba sin limpiar

2026-01-16 via Nuitee
C
Cornelius couple us
10
Pros:

Very clean the food from the restaurant was fresh and hot not cooked in a microwave

2026-01-12 via Nuitee
J
Janice couple us
10
2025-12-06 via Nuitee
R
Ralph couple us
10
2025-11-30 via Nuitee
J
Jerry family_with_children us
7
2025-11-29 via Nuitee
N
Norman family_with_children us
10
Pros:

The staff was great from the front to house keeping.

Cons:

N/A

2025-11-17 via Nuitee
G
Gregg family_with_children us
7
Pros:

Front desk staff. Helpful, friendly.

Cons:

Should have free breakfast

2025-11-16 via Nuitee
J
Jamaal couple us
10
It was everything we wanted.
Pros:

Everything was great service meal quite and clean.

2025-11-02 via Nuitee
K
Kim
2
Pros:

It was hot and they didn’t accommodate anything the AC unit broke

2025-10-12 via Nuitee
B
Bisharat
8
Pros:

Everything was good but the front desk guy at the night shift was rude

2025-10-07 via Nuitee