Staybridge Suites Palmdale by IHG

Hotels
•
Staybridge Suites
8.2 (322 reviews)
420 West Park Drive , Palmdale , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, welcoming staff in many instances
Spacious, comfortable suites with good layouts
In-suite appliances (fridge, microwave, stove, dishwasher)
Quiet and convenient to needed places
Pool and jacuzzi praised
Generally clean rooms reported by several guests
Cons:
Stains on comforter and some cleanliness issues (kitchenette smell, not fully clean)
Breakfast quality and timing issues (staff putting food away early)
Front desk inconsistency: one report of rudeness and being missing at check-in
AC/maintenance problems in at least one room
Parking inconvenient and limited nearby
Deposit refund delay for at least one guest
Low shower pressure and lack of some accessible shower features

Categories

Cleanliness
7.4
Mixed reports: several guests noted stains on the comforter and a not-clean kitchenette with lingering cooking smells, though other guests called rooms clean; lowered slightly for the reported hygiene issues.
Service
8.9
Generally praised (friendly, welcoming, helpful housekeeping and front-desk staff in many reviews) but with notable exceptions (one report of the front desk being rude/missing at check-in). Overall score elevated to reflect frequent positive service comments while acknowledging inconsistency.
Location
7.8
Mixed sentiment: some guests liked the location and layout and found it convenient/quiet, while others said the hotel is relatively far from Los Angeles, on the edge of town and near some unhoused people — modestly below average for those negatives.
Room Quality
8
Rooms described as spacious, comfortable and cozy with good layouts and suite features, but some maintenance issues (AC not working for one guest, shower/handicap shower aids and low pressure reported) keep this from being higher.
Amenities
9.1
Strong positive mentions of suite appliances (fridge, microwave, stove, dishwasher), pool and jacuzzi, and helpful front desk support for ice; raised to offset other negatives given consistently good amenity feedback.
Value for Money
8.4
Generally satisfactory stays reported, but value dented by a frustrating deposit refund delay and inconvenient parking; score slightly above average to reflect overall satisfaction tempered by those issues.
Food and Beverage
7
Several complaints about breakfast (food being put away early, quality not good) and limited food service; one mention of a typical American breakfast but overall this area is a weaker point.
Overall Experience
9
Most guests reported a pleasant, safe and satisfactory stay with friendly staff and spacious rooms; overall experience elevated to reflect the predominance of positive overall comments despite some service/cleanliness hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Suites with Kitchenette Facilities

Experience the ultimate comfort at Staybridge Suites Palmdale, offering spacious studio and suites with kitchenette facilities including a stove, dishwasher, and refrigerator. Enjoy entertainment with a flat-screen cable TV and pay-per-view movies in every suite.

Relaxation and Recreation Amenities

Unwind in the outdoor pool with a jacuzzi or stay productive in the business center. Take advantage of the recreation and sports court, as well as the barbecue facilities available on-site at Palmdale Staybridge Suites.

Convenient Location and Complimentary Shuttle Services

Located just 7 miles from Antelope Valley Winery, our hotel also offers free shuttle services within a 6-mile radius. Explore nearby attractions such as Dry Town Water Park and Marie Kerr Park during your stay.

Book now for a luxurious and convenient stay at Staybridge Suites Palmdale.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Location

Guest Reviews

8.2
Based on 322 reviews
Cleanliness: 7.4
Service: 8.9
Location: 7.8
Room Quality: 8
Amenities: 9.1
Value for Money: 8.4
Food and Beverage: 7
Overall Experience: 9
J
Jazmine • couple • us
5
2026-11-07 • via Nuitee
I
Ilda • couple • us
8
Pros:

The last time I went there, the bathroom was not clean, and the customer service is not good I tried to change the room and they’re not flexible to change the room.

Cons:

The place is cozy

2026-11-03 • via Nuitee
B
Belen • couple • us
10
Even though card key didn’t work. We had a very good stay. Enjoyed a well balanced breakfast.
Pros:

It was clean and very well maintained

Cons:

The cards to enter the room didn’t work. We had to go down twice to let the clerk know the key was not working.

2026-11-02 • via Nuitee
D
DeAndre • family_with_children • us
10
Pros:

The breakfast is good, my kids love eating in the dining room socializing.

2026-11-01 • via Nuitee
M
Mariela • couple • us
6
2026-11-01 • via Nuitee
J
james • solo_traveller • um
1
2026-10-31 • via Nuitee
G
Greg • couple • us
10
2026-10-27 • via Nuitee
S
Stephanie • couple • us
8
2026-10-26 • via Nuitee
V
vanessa • couple • us
4
Cons:

Found stains on the comforter. Breakfast was not good they started putting the stuff away before 10:30. The Ac I don’t work in the room

2026-10-25 • via Nuitee
G
Gutierrez • family_with_children • us
5
2026-10-20 • via Nuitee
R
Robert • solo_traveller • us
10
A great place to stay I felt safe in sight and out
Pros:

Accommodations and all the stuff from housekeeping kitchen staff and people working the front desk everyone was willing to help and answer questions for us. This is a new place for me to stay.

Cons:

The rooms could use a few upgrades in repairs to make it look a little nicer, but all the great place

2026-10-20 • via Nuitee
V
vanessa • couple • us
6
Pros:

The location and the layout of the suite.

Cons:

The staff in the front desk was rude and was Missing in action when. I got there on Friday afternoon like 639 pm when I was trying to check in. I was literally waiting for about 15 minutes and no one in the front desk and phones just kept ringing

2026-10-19 • via Nuitee
J
Julissa • family_with_children • us
10
2026-10-18 • via Nuitee
J
Jamilla • solo_traveller • us
8
Pros:

The rooms were spacious and the staff was friendly.

2026-10-12 • via Nuitee
N
Nancy • solo_traveller • us
10
2026-10-08 • via Nuitee
L
Laura • family_with_children • us
7
My stay was good. The room was comfortable and had more space than I expected, which was a pleasant
Pros:

Overall, the location was clean, and I was satisfied with my stay. The staff was very friendly, welcoming, and helpful throughout my visit. I truly appreciated their kindness and professionalism.

Cons:

I was not completely satisfied with the parking situation. There were no parking spaces available nearby, so I had to park a considerable distance from the office. There were also people walking outside of the designated parking areas and around the vehicles, which made the situation somewhat inconvenient.
Additionally, I was disappointed with the room service policy. Housekeeping is not provided unless it is requested the night before, and I would have preferred more regular room service without having to make a request in advance.

2026-10-08 • via Nuitee
A
Andrea • couple • us
8
Would stay there again if I didn’t have this issue
Pros:

Clean and nice

Cons:

It wasn’t the property, it’s the deposit, they said it would be back in my account when we check out and now it’s almost Wednesday and still nothing is back in my account. Very frustrating!!

2026-10-07 • via Nuitee
A
Andrew • couple • us
10
Short but sweet
Pros:

Quiet and local to needed places to be

Cons:

Ice maker in suite but front desk helped with filling coolers

2026-10-07 • via Nuitee
E
everardo • couple • us
7
Pros:

Never clean my room!!

2026-09-16 • via Nuitee
K
Kandice • family_with_children • us
8
2026-09-10 • via Nuitee