Holiday Inn DFW South by IHG

Hotels
•
IHG
8.9 (170 reviews)
14320 Centre Station Dr, Fort Worth, Texas, 76155 , Fort Worth , US
+1 817-399-1800

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Facilities

Elevator
Fitness facilities
Free airport transportation
ATM/banking
Gift shops or newsstand
Conference space
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly/helpful staff (many reports)
Close to airport / convenient location
Comfortable beds
Well-equipped fitness center and relaxing pool
Walking distance to food
Cons:
Reports of rude front desk staff (named Nicole)
Shuttle service unreliable / charged but didn't pick up
Breakfast / restaurant perceived as overpriced ($16–$16.99)
Rooms small for four people / limited luggage space
At least one report of lost belongings
Occasional room smell and a non-working shower reported

Categories

Cleanliness
9.2
Multiple reviewers praised cleanliness and well-kept facilities (rooms, fitness center, pool); a few noted a slight smell or could have been cleaner on occasion.
Service
8.7
Mixed service feedback: several comments about rude front desk staff and lost belongings, but many reviews also describe staff as friendly, attentive and helpful.
Location
9.6
Consistently noted as close to the airport and within walking distance to food; frequently cited as a main reason guests choose the hotel.
Room Quality
9
Beds frequently described as very comfortable and rooms generally nice; some guests mentioned small rooms for families, a room smell, shower issues, and single-cup coffee pots.
Amenities
9.2
Fitness center and pool received positive mentions and were described as well equipped and relaxing; however, the advertised shuttle service had reliability issues for some guests.
Value for Money
8.1
Several complaints about unexpected or high charges (notably a $16–$16.99 breakfast fee) lowered perceived value despite generally good facilities and location.
Food and Beverage
8.1
Food noted as available and restaurant looked good, but multiple guests objected to the paid 'continental' breakfast and considered it overpriced.
Overall Experience
9.3
Overall positive stays reported with many guests stating they would return; issues cited (staff incidents, shuttle, breakfast pricing) tempered but did not dominate overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Recreational Amenities:
Enjoy the outdoor pool and fitness center during your stay at the hotel.

Dining and Services:
Indulge in delicious meals at One Bistro and Bar with room service available. Make use of complimentary wireless internet, concierge services, and more.

Business and Events:
Benefit from a business center, conference space, and meeting rooms. The hotel also offers complimentary shuttle services and a roundtrip airport shuttle.

To book your stay at Holiday Inn DFW South, an IHG Hotel in Fort Worth, visit our website now!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.9
Based on 170 reviews
Cleanliness: 9.2
Service: 8.7
Location: 9.6
Room Quality: 9
Amenities: 9.2
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 9.3
O
Oswaldo
2
Worst place to stay especially with the worst staf
Pros:

Front desk African American lady named Nicole was so rude at check in. Not only to me but to everyone else I seen approach her. I will never ever stay at another holiday inn after today. Everywhere else we’ve stayed at has always allowed a 1 hr early check in. Here they make you wait until 3:00 on the dot. Not a second earlier. When checking out, same front desk lady named Nicole didn’t even acknowledge us when we were sliding the room key in the return key slot. Very unpleasant staff working there.

2025-10-13 • via Nuitee
B
Brindi • partner
2
Pros:

The hotel posted a shuttle service on their lobby desk upon check-in. We opted to use the service and pay extra. Unfortunately, we paid for a service that didn't pick us up. We expressed our grievances with the hotel and they explained that it wasn't their fault, even though they clearly displayed the shuttle service option on their desk. We were never issued a refund and were given multiple different reasons that were just simply not true. Whatever you do, DON'T TAKE THE SHUTTLE! We were forced to pay for alternate transportation after paying for a round trip fair. SCAM!

2025-10-07 • via Nuitee
K
Kim
10
Pros:

Room was clean, friendly staff and close to airport

2025-10-03 • via Nuitee
T
Ttonya • family
8
Pros:

thank you

2025-09-30 • via Nuitee
L
Leslie
10
Pros:

Rooms but not very big for four people. Not enough room for everyone’s luggage. Very friendly staff and clean

2025-09-19 • via Nuitee
C
candace • family
10
Pros:

Everything was nice and clean. The staff was so friendly. Very attentive and polite. Fitness center was nicely equipped and clean as well. Pool was relaxing. Hotel was in walking distance for food. At were we shuttled to and from the airport. I will definitely use this hotel again.

2025-09-08 • via Nuitee
M
Melisa • family
10
Pros:

I really enjoyed staying at this hotel. It was clean and very nice. I love that they use dove products. The staff was very nice. I would definitely stay there next time I visit.

2025-09-07 • via Nuitee
K
Kendall
2
Pros:

They lost my stuff

2025-09-04 • via Nuitee
P
Paul • family_with_children
10
Pros:

Very nice

2025-09-03 • via Nuitee
S
Steven
10
Pros:

Like the hotel

2025-08-26 • via Nuitee
D
Diana
10
Pros:

Close to airport

2025-08-22 • via Nuitee
S
Shane
10
Pros:

It is just a holiday Inn and should have breakfast included. The restaurant in the motel was charging $16 a plate for the same food you get for free with your stay at any other motel.

2025-08-21 • via Nuitee
S
Stephanie • family
10
Pros:

Everyone was super friendly and helpful. We love staying here for the location. Facility was clean and smelled clean. 100% recommend

2025-08-19 • via Nuitee
R
Roxsana
10
Pros:

We were here for a very short stay to be near the airport

2025-08-19 • via Nuitee
E
Erica
10
Excellent
Pros:

Awesome Hotel

2025-08-18 • via Nuitee
J
Jordan
10
Hi!
Pros:

The hotel was super clean and the staff were super friendly!! A very good choice for going to a concert over the weekend! Thank you so much!!

2025-08-18 • via Nuitee
S
Sarah • friends
10
Pros:

Great hotel

2025-08-17 • via Nuitee
E
Elizabeth
6
Pros:

This stay was prey good. It defunded could have been cleaned better and there was a slight smell in the room. Did not eat at the restaurant but it looked really good. The beds were amazing one of the most comfortable ones that I have slept on in a hotel.

2025-08-17 • via Nuitee
B
Blaise • family
10
Pros:

Nice place.

2025-08-15 • via Nuitee
M
Mike
8
Pros:

N/A

2025-08-14 • via Nuitee