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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Kid meals
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Heated pool
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Outdoor furniture
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Access to nearby indoor pool
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Indoor/outdoor pool
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Covered parking
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Secured parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Modern Amenities
The Holiday Inn & Suites McKinney - N Allen, an IHG Hotel boasts a fitness centre, shared lounge, and a restaurant and bar, providing guests with ample options for relaxation and dining.
Convenience at Your Fingertips
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk, ensuring a comfortable and hassle-free stay at this 3-star hotel.
Business and Leisure Facilities
Whether you're traveling for work or leisure, this hotel has you covered with a business centre, vending machines for snacks and drinks, and proximity to popular attractions like Gerald J. Ford Stadium and Mockingbird Station.
Book your stay at Holiday Inn & Suites McKinney - N Allen, an IHG Hotel for a seamless blend of comfort and convenience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
Location
Guest Reviews
I love the hotel this is the main I go to all the time when I come visit family #1 best place ever .
N/A
Good location. Check in process was quick
Looked at several hotels in the area ultimately decided on this hotel in particular for the standup shower in the double queen room as well as the large back lit vanity mirror on the bathroom. So I booked a standard double queen room through booking.com
After we get into our room we see they assigned us a handicap room. Which had a roll in shower. Not what I paid for or booked. Went back to lobby to let them know the room we were give was not what we booked. Showed her our reservation which clearly showed not a handicap room. Front desk tried to tell me that was the room type booking.com sent over. Then told me they had no other rooms to give us as they were sold out.
Took the room as we had an 8am game the next morning and were an hour and 45 min from home. Very unhappy i call Booking.com
They explain they 100% sent over the correct room type but hotel was denying it tho they wouldn’t show proof. It seems clear they just assigned us to a handicap room despite what we booked and then lied saying it was bookings fault. But it wasn’t.
THEN as I’m drying my hair after my shower, I see a ROACH crawling across the back of the bathroom door. 🤢 absolutely disgusting.
Mattress pads were hard as a bro k and felt like lumps under the sheets, sheets on beds were clean but very stained and towels had rips down the edges.
100% HORRIBLE stay for the $169 I was charged. I’ll NEVR recommend or stay again
They charged you for breakfast
Always holiday in. The brand is a good hotel, room was clean and the facilities was ok.
We reserved a double room and with no communication when we arrived the staff told me that the hotel was full and the system was not working properly and my room was not reserved and the only option was giving me another room only one bed and sofa.
Cleanliness
Told us we had complimentary breakfast but was told our room didn't have it breakfast
This property lacks basic customer service. To arrive at 9pm on 2/23 to two agents at the desk and both of them looking down and not acknowledging their guests clearly shows that the simple 5-10 rule is non existent here. The check in process was horrible, the female did not look happy to be there, did not acknowledge me and my status as a Platinum Elite member at all. No eye contact throughout the interaction , she just asked for my ID and card and handed me the keys with no information whatsoever. My girlfriend and I left the desk not feeling welcomed at all. As someone that is in the hospitality industry and have managed multiple luxury hotels and resorts, if one of team members treated our guests like this, they would receive a stern coaching. I gave this hotel two stars because the room was clean and everything was in working order. I understand that this is a Holiday Inn and not a 5 star hotel, but to not receive a simple “hello” or “welcome” from any of the two agents at the desk is unacceptable. I will not return to this property ever again.
I would like to give a shout out to Gin!!
Gin! Thank you for all help you going above and beyond ! Will recommend you in a heart bit! Thank you again!! Looking forward to coming back!!
I've stayed at this property many times. It's always great
I liked everything
Nothing
Everything
The staff was very polite and helpful. Breakfast was good. Hotel facilities were nice.
Bathroom in our room was not cleaned. Hair in shower and hair in sink. Bathtub stopper was broken and lever for shower would not turn off for bathtub. We opened microwave to warm up our coffee and there was left over food in there. Smelled bad.
Comfortable beds
We booked it for the heated indoor pool. The pool was freezing cold and their permit wasn’t up to code. Disappointing for kids.
Rooms smelled like chlorine and beds were not comfortable at all
The rooms and beds
The staff was friendly and very helpful
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