Holiday Inn & Suites McKinney - N Allen by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.6 (409 reviews)
3220 Craig Drive , McKinney , US
+1 469-952-2044

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
7.11
Multiple complaints about cleanliness, including dirty bathrooms and odor in rooms.
Service
9.18
Staff were friendly and helpful throughout multiple reviews.
Location
9.22
No specific comments, standardized rating for a hotel of this tier.
Room Quality
8.07
Mixed reviews on room quality, with complaints about unpleasant odors and need for deep cleaning.
Amenities
9.1
Adequate amenities, generally positive feedback on facilities.
Value for Money
8.06
References to being overpriced and high price for cleanliness.
Food and Beverage
9.11
Breakfast was mentioned positively, but limited healthier options.
Overall Experience
8.98
Overall experience varied, with some guests satisfied while others faced issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:55

Property Description

Modern Amenities
The Holiday Inn & Suites McKinney - N Allen, an IHG Hotel boasts a fitness centre, shared lounge, and a restaurant and bar, providing guests with ample options for relaxation and dining.

Convenience at Your Fingertips
Guests can enjoy the convenience of free WiFi, room service, and a 24-hour front desk, ensuring a comfortable and hassle-free stay at this 3-star hotel.

Business and Leisure Facilities
Whether you're traveling for work or leisure, this hotel has you covered with a business centre, vending machines for snacks and drinks, and proximity to popular attractions like Gerald J. Ford Stadium and Mockingbird Station.

Book your stay at Holiday Inn & Suites McKinney - N Allen, an IHG Hotel for a seamless blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Guest Reviews

8.6
Based on 409 reviews
Cleanliness: 7.11
Service: 9.18
Location: 9.22
Room Quality: 8.07
Amenities: 9.1
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.98
S
Shonte • family_with_children • us
10
2026-10-15 • via Nuitee
S
Sherry • couple • us
4
Run away from this Allen Holiday Inn.
Pros:

The property could be nice if there was attention to details

Cons:

My first clue that this was not going to be a good experience was the way we were greeted at check in. No “hello”, no “Welcome”, no smile. The TV did not work properly and we were told it was the cable providers problem so there was nothing they could do; the toilet continually stopped flushing; the duvet cover was dirty; coffee condiments packets were opened, A/C could not keep the room cool enough to sleep through the night. Very unsatisfactory condition of a Holiday Inn. In the cafe/bar, the refrigerated case was very dirty with food bits left all over the empty case. For two days, the case was never cleaned. Our complaints were left unanswered. I requested a partial refund from corporate but they never returned my call . Stay away from this Holiday Inn if you are expecting a nice place to stay.

2026-10-13 • via Nuitee
M
Mario • solo_traveller • us
8
Pros:

Staff were very helpful.

2026-09-17 • via Nuitee
R
Richard • couple • us
10
It was a wonderful experience staying at this hotel
Pros:

Yes very beautiful

Cons:

Customer service is super and great

2026-09-09 • via Nuitee
A
Alejandra • solo_traveller • us
8
Pros:

😏☹️👎🏻

Cons:

Breakfast

2026-08-27 • via Nuitee
W
Wanda • solo_traveller • us
9
The purpose of my trip was to focus on family history, and I was able to do that!
Pros:

The breakfast choices were amazing! I have dietary restrictions, and was able to have enough to eat.

Cons:

Whatever the scent is that is used to clean was a little strong smelling. I survived, but didn't enjoy it.

2026-08-13 • via Nuitee
B
Bob • couple • us
9
Very impressed with the stay. Did not like the fact that I got charged twice because of a computer malfunction they are
Pros:

Black, everything about the property, including the breakfast the bar the room.

Cons:

Property was great all the way around. Would’ve locked an outdoor pool.

2026-08-02 • via Nuitee
K
Karen • couple • us
10
Completely fair and honest
Pros:

The honesty fairness of the MANAGEMENT

Cons:

Everything was great - we got sick with the explosive diarrhea virus in the morning that we were supposed to check in. The hotel and Booking.com were able to work it out that are fees were all refunded. Appreciate it more than we can ever say. We’ll definitely come back.

2026-08-02 • via Nuitee
T
Tammy • solo_traveller • us
10
Pros:

everything

Cons:

nothing

2026-07-13 • via Nuitee
S
Shannon • solo_traveller • us
10
2026-07-12 • via Nuitee
J
Javoria • solo_traveller • us
10
2026-07-06 • via Nuitee
M
Marko • family_with_children • fi
9
2026-07-04 • via Nuitee
R
Rosa • solo_traveller • us
9
2026-07-02 • via Nuitee
T
Tasjac0 • solo_traveller • us
10
Pros:

Everything

Cons:

Na

2026-07-01 • via Nuitee
C
Carmen • family_with_children • us
6
2026-07-01 • via Nuitee
B
Betty • family_with_children • us
10
Would book again
Pros:

Great location and clean and comfortable and customer service was great

Cons:

Everything was great

2026-06-23 • via Nuitee
F
FRANCES • extended_group • us
10
2026-06-22 • via Nuitee
E
Espejo • solo_traveller • us
10
Pros:

Exelent

2026-06-14 • via Nuitee
T
Travis • family_with_children • us
10
Wonderful experience
Pros:

Great staff. Super friendly

2026-06-14 • via Nuitee
J
Javoria • couple • us
9
Excellent
Pros:

Very comfortable

2026-06-08 • via Nuitee