Holiday Inn Express & Suites Trinidad by IHG

Hotels
•
Holiday Inn Express
8.7 (494 reviews)
3130 Santa Fe Trail Drive , Trinidad , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Issues with breakfast
Service inconsistencies
Amenities not as expected

Categories

Cleanliness
8.35
Several reviews mentioned cleanliness positively, but room cleanliness was noted as poor in a couple of reviews.
Service
9.15
Most reviews mentioned friendly and helpful staff, though some front desk interactions were negative.
Location
9.35
Positive comments about the convenience of the location to I-25 and for traveling families.
Room Quality
8.85
General satisfaction with room quality, including comfort and cleanliness, but some issues like wrong bed type noted.
Amenities
8.35
Though amenities like breakfast were commented on negatively, the pool and other facilities had mixed reviews.
Value for Money
8.85
Guests felt they received good value with decent breakfast options, but some were disappointed with missing amenities.
Food and Beverage
7.85
Breakfast options received mixed reviews, with satisfaction on yogurts but disappointment in hot food offerings.
Overall Experience
8.85
Overall positive experience noted by many guests despite some individual complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:11

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips
Unwind in our indoor pool and hot tub after a day of exploring.

Culinary Delights Await
Savor American cuisine and cocktails at Peak’s Restaurant, or enjoy the convenience of room service.

Stay Active and Refreshed
Keep up with your fitness routine at our on-site gym and take advantage of guest laundry facilities.

Experience the perfect blend of relaxation and convenience at Holiday Inn and Suites Trinidad. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUB

Location

Guest Reviews

8.7
Based on 494 reviews
Cleanliness: 8.35
Service: 9.15
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
A
Andrew • family_with_children • us
2
Cons:

POOP in the toilet, toilet didn't flush, no soap in bathroom, the night employee (who I saw other reviews spoke badly about) was not sympathetic, hair on all the towels and in the bed sink and shower. Pillow was flat and did not provide support. Do not recommend. I would not stay here again.

2026-10-24 • via Nuitee
S
shawnavan • couple • us
8
2026-10-16 • via Nuitee
H
Hal • couple • us
8
Pros:

Breakfast was very good. Location was easy to access.

Cons:

Couldn’t find a cart for luggage. Bathroom didn’t have a vent.

2026-10-13 • via Nuitee
J
James • couple • us
8
Cons:

Musty smell in room

2026-10-09 • via Nuitee
D
David W • extended_group • us
8
It’s was good but we had two rooms and we’re supposed to be both king-size and one was a two queens so I should’ve been
Pros:

The location

2026-09-14 • via Nuitee
G
Griffin • family_with_children • us
10
2026-09-11 • via Nuitee
S
Sunny • couple • us
3
Pros:

The location is great and it was quiet place although my room faced to a highway.

Cons:

I felt uncomfortable because there was a strong unpleasant smell in the bathroom so I had to take a quick shower. Also, some of the equipment in the fitness center was not working properly. I hope these issues can be improved

2026-09-05 • via Nuitee
D
David • couple • us
9
2026-08-29 • via Nuitee
R
Robert • solo_traveller • us
8
Just right
Pros:

Good breakfast good staff

Cons:

Front was under construction

2026-08-26 • via Nuitee
D
Dashaa • extended_group • us
10
2026-08-26 • via Nuitee
R
Richard • couple • us
8
Fine except for coffee. Line in dining room waiting for machines.
Pros:

Room clean. Good linens.

Cons:

No in room coffee. Did not like that at all. Might be a game changer. Did not like have to dress etc and go down for first coffee. Bad choice.

2026-08-23 • via Nuitee
J
Jerald • couple • us
10
2026-08-17 • via Nuitee
P
Paul • couple • us
3
Pros:

Not good, nothing fresh and no bananas!

Cons:

Fresh biscuits. They were stale.

2026-08-11 • via Nuitee
R
Rachel • family_with_children • us
7
Cons:

Breakfast was not available early am so we didn’t get to eat breakfast before we left for our road trip

2026-08-04 • via Nuitee
S
Shelly • family_with_children • us
10
2026-07-21 • via Nuitee
M
McLellan • solo_traveller • us
9
2026-07-20 • via Nuitee
A
Anita • solo_traveller • us
10
Pros:

Everything

2026-07-20 • via Nuitee
S
Shelly • couple • us
10
2026-07-12 • via Nuitee
E
Erin • family_with_children • us
10
Pros:

It was clean, nice, great for a 1 night stay on a road trip.

Cons:

I wished the breakfast was a little better kept stocked. They were out of bacon for a while and the hashbrowns ran out for a while.

2026-07-10 • via Nuitee
P
Polly • couple • us
10
2026-07-10 • via Nuitee