Holiday Inn Express & Suites Niagara Falls by IHG

Hotels
•
Holiday Inn Express
7.8 (983 reviews)
10111 Niagara Falls Boulevard , Niagara Falls , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Affordable price
Good breakfast
Cons:
Poor customer service
Uncomfortable beds
Unclean rooms

Categories

Cleanliness
7.03
Several reviews mentioned poor cleanliness standards.
Service
9
Staff was generally described as friendly and accommodating.
Location
7.04
Some reviews noted that the location was far from attractions.
Room Quality
6.99
Multiple comments indicated issues with room amenities and comfort.
Amenities
7.02
Reviews suggested that amenities were lacking, especially regarding the pool and bathroom facilities.
Value for Money
8.48
Though some found issues, others noted it was affordable.
Food and Beverage
8.53
Breakfast received positive mentions.
Overall Experience
8.3
Mixed reviews, but some had very positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:48

Property Description

Convenient Location: Adjacent to Niagara Falls International Airport and only 7 miles from the falls, Holiday Inn Express Niagara Falls offers a prime location for travelers looking to explore the beauty of the area.

Fantastic Amenities: Enjoy a relaxing stay with an indoor heated pool, daily hot buffet breakfast, fitness center, on-site ATM, and a 24-hour front desk. The business center with fax, copy, and print services caters to all your work needs.

Comfortable Rooms: Each room is equipped with a microwave, refrigerator, work desk, cable TV, and free Wi-Fi, ensuring a comfortable and convenient stay for all guests.

Book your stay at Holiday Inn Express Niagara Falls now and experience the perfect blend of convenience and comfort during your visit to this breathtaking destination.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BUF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

Location

Guest Reviews

7.8
Based on 983 reviews
Cleanliness: 7.03
Service: 9
Location: 7.04
Room Quality: 6.99
Amenities: 7.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.3
R
Ramil • family_with_children • us
1
2026-01-28 • via Nuitee
Y
Yorvelys • couple • us
6
2026-01-20 • via Nuitee
R
raghuram • couple • us
10
2026-01-19 • via Nuitee
J
John • couple • us
1
2026-01-19 • via Nuitee
M
Marissa • family_with_children • us
1
Cons:

Literally everything.
The room smelled like mold & must, it was damp, dark and disgustingly dirty. They couldn’t figure out how to get the wifi to work, we ended up checking out and leaving early.

2026-01-19 • via Nuitee
G
GREGORY • couple • us
9
Acceptable
Pros:

Breakfast was fantastic along with location to the falls

Cons:

The furniture in the living area needs to be replaced. They are worn out and dirty.

2026-01-19 • via Nuitee
B
Bradley • couple • us
2
I will never be back.
Pros:

The staff at breakfast was very friendly The food wasn’t anything out of the ordinary

Cons:

I think you could’ve let me know that the pool was going to be under construction when I rented the room And then the added disappointment was the construction was in the next room

2026-01-19 • via Nuitee
U
Uranjargal • family_with_children • us
4
2026-01-19 • via Nuitee
S
Syed • family_with_children • us
4
It was just okayyyy
Pros:

Nothing special

Cons:

Stinky and smelly rooms , dirty couches , everything smell so bad

2026-01-19 • via Nuitee
M
Margaret • family_with_children • us
8
2026-01-19 • via Nuitee
M
Masao • extended_group • us
10
Had a blast
Pros:

Staff, especially front desk manager and staff, was very pleasant and addressed any concerns that arose during our trip

2026-01-19 • via Nuitee
D
Davaasuren • family_with_children • us
7
2026-01-19 • via Nuitee
S
Silva mairena • family_with_children • us
8
2026-01-08 • via Nuitee
S
Singh • family_with_children • ca
5
2026-01-05 • via Nuitee
D
Dr Prentice • family_with_children • us
8
Pros:

Comfortable room

Cons:

Noisy in the morning

2026-01-05 • via Nuitee
M
Myling • couple • us
1
2026-01-05 • via Nuitee
M
Marylee • couple • us
5
Cons:

Disappointed about the pool not being opened
And the website never said anything about paying to park your car

2026-01-04 • via Nuitee
A
Arsh • couple • ca
10
2026-01-03 • via Nuitee
S
sultana • couple • us
7
2025-12-31 • via Nuitee
L
Lopez • extended_group • us
9
2025-12-13 • via Nuitee