Holiday Inn Express & Suites Niagara Falls by IHG

Hotels
•
Holiday Inn Express
7.8 (992 reviews)
10111 Niagara Falls Boulevard , Niagara Falls , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Affordable price
Good breakfast
Cons:
Poor customer service
Uncomfortable beds
Unclean rooms

Categories

Cleanliness
7.03
Several reviews mentioned poor cleanliness standards.
Service
9
Staff was generally described as friendly and accommodating.
Location
7.04
Some reviews noted that the location was far from attractions.
Room Quality
6.99
Multiple comments indicated issues with room amenities and comfort.
Amenities
7.02
Reviews suggested that amenities were lacking, especially regarding the pool and bathroom facilities.
Value for Money
8.48
Though some found issues, others noted it was affordable.
Food and Beverage
8.53
Breakfast received positive mentions.
Overall Experience
8.3
Mixed reviews, but some had very positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:48

Property Description

Convenient Location: Adjacent to Niagara Falls International Airport and only 7 miles from the falls, Holiday Inn Express Niagara Falls offers a prime location for travelers looking to explore the beauty of the area.

Fantastic Amenities: Enjoy a relaxing stay with an indoor heated pool, daily hot buffet breakfast, fitness center, on-site ATM, and a 24-hour front desk. The business center with fax, copy, and print services caters to all your work needs.

Comfortable Rooms: Each room is equipped with a microwave, refrigerator, work desk, cable TV, and free Wi-Fi, ensuring a comfortable and convenient stay for all guests.

Book your stay at Holiday Inn Express Niagara Falls now and experience the perfect blend of convenience and comfort during your visit to this breathtaking destination.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Fitness center is closed from 2026-07-13 until 2026-05-07
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BUF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

Location

Guest Reviews

7.8
Based on 992 reviews
Cleanliness: 7.03
Service: 9
Location: 7.04
Room Quality: 6.99
Amenities: 7.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 8.3
H
Heather • solo_traveller • us
10
2026-06-27 • via Nuitee
R
Ravindra • extended_group • us
8
awesome, will visit again if situation permits.
Pros:

Breakfast was good. Lots of options. There was live omelet station which is awesome.

Cons:

If there were chicken items along with beef, it would be nice to have. I felt this because I dont eat beef.

2026-06-22 • via Nuitee
S
Stuper • family_with_children • us
9
It was great.
Pros:

The room was very nice. Breakfast was good.

Cons:

It was a bit far from the freeway. Also, we had to pay to park.

2026-06-22 • via Nuitee
Y
Yoshida • solo_traveller • us
4
Pros:

Location was convenient

Cons:

No hot water when I wanted to shower. Shower head was old and did not spray properly. Not enough hot water for the hot tub. It was unusable. The premium for the room was not worth it at all.
The closet did not close properly and kept opening up minimizing egress.
It was very humid even though the AC was on.

2026-06-22 • via Nuitee
L
Leigh • family_with_children • us
7
2026-06-20 • via Nuitee
S
Sathyapriya Mothilal • couple • us
6
2026-06-17 • via Nuitee
K
km • family_with_children • us
10
2026-06-11 • via Nuitee
J
Justin • solo_traveller • us
1
Terrible
Pros:

Nice beds

Cons:

The room they gave us had a cracked up shower and kept getting the floor soaked and the handle to change the temp was broken.

2026-06-06 • via Nuitee
J
Juhi • solo_traveller • ae
6
2026-05-31 • via Nuitee
U
Ursula • couple • vi
5
Okay
Pros:

The breakfast was satisfactory.

Cons:

It was under reservation and was not told until the day before of our stay. Did not like the location of the hotel. I thought we were staying by Niagara Falls.

2026-05-28 • via Nuitee
C
christine • solo_traveller • us
8
2026-05-10 • via Nuitee
F
Fred • family_with_children • us
9
Great stay
Pros:

Great stay

2026-04-05 • via Nuitee
R
ROSSLYN • family_with_children • us
7
Our stay was convenient, comfortable, and clean.
Pros:

I enjoyed the breakfast and pool amenities. The hotel was also close to Niagara Falls State Park.

Cons:

I did not like that my credit was charged before I arrived on the property. I selected that I would pay when I arrive. Secondly, I did not like being charged for parking. Lastly, not having access to online streaming platforms such as Netflix, Hulu, or Youtube. The facility should add smart television to the renovation process.

2026-04-03 • via Nuitee
T
Twilisha • couple • us
10
Worth the price
Pros:

The staff was friendly it was nice and comfy with breakfast and nice pool

2026-03-25 • via Nuitee
A
Amanda • family_with_children • us
8
Great
Pros:

Rooms and breakfast

2026-02-23 • via Nuitee
R
Ramil • family_with_children • us
1
2026-01-28 • via Nuitee
Y
Yorvelys • couple • us
6
2026-01-20 • via Nuitee
R
raghuram • couple • us
10
2026-01-19 • via Nuitee
S
Syed • family_with_children • us
4
It was just okayyyy
Pros:

Nothing special

Cons:

Stinky and smelly rooms , dirty couches , everything smell so bad

2026-01-19 • via Nuitee
G
GREGORY • couple • us
9
Acceptable
Pros:

Breakfast was fantastic along with location to the falls

Cons:

The furniture in the living area needs to be replaced. They are worn out and dirty.

2026-01-19 • via Nuitee