Holiday Inn Purdue - Fort Wayne by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.3 (260 reviews)
4111 Paul Shaffer Drive , Fort Wayne , US
+1 260-482-3800

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Free
Children allowed

Facilities

Parking
Restaurant
Meeting/banquet facilities
Bar
24-hour front desk
Fitness centre
Non-smoking rooms
Business centre
Laundry
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location for events/concerts/weddings
Several mentions of friendly/front-desk staff
Comfortable beds and quiet rooms cited by some guests
Complimentary coffee and cookies
Cons:
Widespread cleanliness issues (dirty rooms, stained linens, mold)
Rooms and public areas show maintenance problems (ripped carpet, cracked plaster, duct-taped AC)
Amenities closed or limited (hot tub/pool closures, fridge issues)
Occasional rude management/checkout experiences and value concerns

Categories

Cleanliness
3.8
Multiple guests report very poor cleanliness: stained and dirty carpets, mold, unclean sinks/toilets, hair and nails on sheets, blood stains and overall filthy rooms and public areas.
Service
10
Service is mixed in the text but many guests specifically praise front desk and on-site staff for friendly, helpful check-in and support; some isolated reports of rude/uncaring staff at checkout are noted but outweighed by repeated positive staff mentions.
Location
10
Location is repeatedly praised as convenient for concerts, weddings and event centers; proximity to venues is a consistent positive across reviews.
Room Quality
5.5
Room quality is inconsistent: some comfortable beds and pillows reported, but many rooms show wear and damage (ripped carpet, cracked plaster, tack strips, duct-taped AC covers, fridge issues) and general lack of maintenance.
Amenities
6.5
Amenities are mixed: complimentary coffee/cookies appreciated, but major complaints about closed or limited amenities (hot tub/pool closures, drinks left in fridge, elevator smell) reduce the score.
Value for Money
7.3
Several guests call the property overpriced or disappointing for the cost, though convenience of location and occasional good service temper the overall perceived value.
Food and Beverage
8
Complimentary coffee and cookies are commonly noted as positive; however full breakfast and F&B consistency are criticized or missing for some guests.
Overall Experience
7.3
Overall impressions are mixed: strong positives for location, some very good staff interactions and comfortable beds, but frequent serious complaints about cleanliness and maintenance yield a middling overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:08

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Each room at Holiday Inn Fort Wayne offers a 32-inch flat-screen TV, coffee machine, and modern amenities for a comfortable stay.

Delicious Dining Options: Enjoy American cuisine at The Mastodon Grill for breakfast and dinner, and unwind with a cocktail at The Faculty Lounge.

Fantastic Facilities: Take a dip in the indoor pool, stay active at the fitness centre, or relax in the games room. With meeting facilities and free Wi-Fi, this hotel caters to all your needs.

Ready to experience the perfect blend of relaxation and entertainment at Holiday Inn Fort Wayne – IPFW & Coliseum? Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
The Hotel Pool and Hot Tub are currently closed through approximately June 1st. Please call the hotel directly to confirm opening date.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FWA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 260 reviews
Cleanliness: 3.8
Service: 10
Location: 10
Room Quality: 5.5
Amenities: 6.5
Value for Money: 7.3
Food and Beverage: 8
Overall Experience: 7.3
T
Taib • couple • gb
10
2026-10-26 • via Nuitee
S
Sandoval • couple • us
10
2026-10-21 • via Nuitee
T
Theresa • couple • us
6
2026-10-17 • via Nuitee
S
Sheryl • couple • us
7
2026-10-09 • via Nuitee
S
Scott • couple • us
7
Clean but over priced
Pros:

Location

Cons:

Price and breakfast

2026-10-07 • via Nuitee
P
Phillip • solo_traveller • us
8
2026-09-18 • via Nuitee
N
Norman • family_with_children • us
10
Everything was please
Pros:

Great communication, and directly across the street from where we was attending for the weekend.

Cons:

N/A

2026-09-17 • via Nuitee
W
Whitney • solo_traveller • us
6
2026-09-14 • via Nuitee
J
Jose Luis • couple • mx
5
2026-08-21 • via Nuitee
M
Moses • couple • us
4
It. Was absolutely disgusting and horrible
Pros:

The bed was comfortable

Cons:

The room was not clean, carpet was smelling, bathroom was dirty. The checking staff was wonder but the check out staff and the lady who I suppose was a manager was absolutely horrible. No customer service at all, she was calling me the one who was booked by a third party, the chased me out of a room like a dog, the denied they allowed me to extent until 12:30; they started opening my door at 0900, then 10000, then got called at 11:30, and at 11:40 they came up to my room to knock and to tell me to grab my stuff and leave the property. They were so rude and liars

2026-08-15 • via Nuitee
T
Terry • solo_traveller • us
10
Pros:

Location

Cons:

Not getting a rec

2026-08-10 • via Nuitee
G
gwenk644 • Business
2
Terrible experience
Pros:

Room had not been cleaned. Dirty. Staff is rude

2026-08-05 • via Tripadvisor
H
Hunter • family_with_children • us
2
If I could of got a refund I would've left im never staying there and would not recommend
Pros:

The bed was comfy

Cons:

The floors were disgusting and stained. The fridge was mediocre and barely cooled website stated pool closed at 11pm it closed at 10 pm. the elevator smelled of weed the hallways smelled of cigarettes. The ac cover was held on by duct tape. I tried to use the coffee maker and it was gross.

2026-08-03 • via Nuitee
R
Richard • couple • us
3
Unexceptable won’t go back
Pros:

Location

Cons:

The emedities were not there

2026-08-02 • via Nuitee
J
Jennifer • family_with_children • us
4
Dirty room
Pros:

The front desk attendant was very friendly and kind. She was the best part of this stay.

Cons:

The room was super dirty. We luckily brought our own
Sheets as the ones in the room had long black hair and what looked like bugs on them. There was a long toenail lying on the floor near the bathroom. Sink was dirty. We didn't even shower for fear the towels were not washed. Very dissatisfied.

2026-07-24 • via Nuitee
C
Charles • couple • us
6
2026-07-22 • via Nuitee
M
Miller • solo_traveller • us
2
2026-07-18 • via Nuitee
A
Angela • couple • us
3
Not a good experience we asked about the tv and nothing got done so we were without a tv.
Pros:

Location for the concert

Cons:

We had no tv. Went to take a shower no body wash or shampoo.

2026-07-16 • via Nuitee
L
Lakoss • solo_traveller • us
9
2026-07-16 • via Nuitee
D
Dorothy • family_with_children • us
8
2026-07-09 • via Nuitee