Holiday Inn Express Seguin by IHG

Hotels
Holiday Inn Express
8.8 (285 reviews)
2801 Jay Road , Seguin , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Nice amenities
Great breakfast
Cons:
Cleanliness issues
Room temperature control problems
Minor complaints about noise

Categories

Cleanliness
5.8
There was hair in all the towels and in the tub, indicating poor cleanliness.
Service
9.8
Staff were praised as wonderful and friendly across multiple reviews.
Location
9.3
Good location for what was needed; convenient to restaurants and stores.
Room Quality
8.3
Rooms varied in quality, with specific complaints about noise and temperature control.
Amenities
8.8
Swimming pool and spacious lobby noted positively; some amenities had limitations.
Value for Money
9.3
Good value demonstrated by positive remarks about overall experience despite some drawbacks.
Food and Beverage
9.8
Breakfast was rated highly with specific mentions of quality items.
Overall Experience
9.3
Guests enjoyed their stay despite minor issues, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:10

Property Description

Convenient Location
Located just 20 minutes from Schlitterbahn Waterpark, Holiday Inn Express Seguin offers easy access to nearby attractions.

Comfortable Accommodations
Each guest room features a TV with cable channels, video games, microwave, refrigerator, and coffee maker for a relaxing stay.

Relaxing Amenities
Enjoy the outdoor swimming pool, whirlpool, business centre, fitness centre, and coin-operated laundry facility during your stay.

Book your stay at Holiday Inn Express Seguin for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 285 reviews
Cleanliness: 5.8
Service: 9.8
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 9.8
Overall Experience: 9.3
E
Elyssa family_with_children us
10
2026-03-29 via Nuitee
B
Bissonnette family_with_children us
1
Find another hotel
Pros:

Location and breakfast

Cons:

1 elevator was out day we checked in. Both elevators were out day we checked out!!!!. I had a disability suit on 2nd floor and my wife has Asthma and recently had hip replacement. I have back issues had to make 3 trips up and down stairs. No one asked if we needed help, or even told customers elevators were out. I'll never go there again. I feel I'm owned a credit for 1 night since I payed $458 for 2 night stay.

2026-03-23 via Nuitee
D
Dorothy family_with_children us
1
Pros:

It had a good breakfast

Cons:

Our room was not clean. Pizza in the frig, microwave dirty, bathtub dirty, bed had hair and someone's hotel keys in it. Spoke to manager wouldn't do anything but clean it and take off $15 off which she didn't do.

2026-03-10 via Nuitee
S
Savannah couple us
10
2026-03-05 via Nuitee
L
Leslie family_with_children us
5
2026-03-02 via Nuitee
E
Elizabeth solo_traveller us
10
2026-03-02 via Nuitee
Y
Young family_with_children us
10
2026-03-02 via Nuitee
J
Jennifer solo_traveller us
10
Pros:

It was clean

Cons:

N/A

2026-03-02 via Nuitee
M
Manuel couple us
8
gtrs good
Pros:

everything was great

Cons:

I booked two rooms. they were completely opposite of the floor.. one end to the other

2026-02-23 via Nuitee
K
Kelly couple us
1
Lost money and sleep
Pros:

Staff couldn’t run machine she messed up my back account the hallway smelled like smoke made me sick she didn’t anything about she said they would just get charged extra I want a refund

Cons:

Nothing

2026-02-11 via Nuitee
C
Cantu couple us
10
2026-01-28 via Nuitee
J
Jessica family_with_children us
9
2026-01-20 via Nuitee
M
MARY LOU extended_group us
10
2026-01-19 via Nuitee
V
Veronica family_with_children us
8
Pros:

Clean and friendly

Cons:

Nothing everything was great

2026-01-19 via Nuitee
T
Thomas extended_group us
4
Location was great, room was huge. But over all did not get a good night's sleep to hot
Pros:

The size of the room

Cons:

The AIR CONDITIONER.The room was hot when we arrived, we set the ac at 69. Went to get something to eat, came back it was still 75 degrees. It never went down pass 71. Even when we set it to 64 degrees

2026-01-19 via Nuitee
A
Ana family_with_children us
10
2026-01-19 via Nuitee
M
Michelle couple us
10
2026-01-17 via Nuitee
C
Catherine couple us
10
Great stay
Pros:

Friendly and great customer service.
The breakfast was delicious

Cons:

N/A

2026-01-04 via Nuitee
D
Diana couple us
8
2025-12-25 via Nuitee
C
Cerda family_with_children us
10
Pros:

Beds are comfortable

Cons:

NA

2025-11-28 via Nuitee