Holiday Inn Express Seguin by IHG

Hotels
Holiday Inn Express
8.8 (307 reviews)
2801 Jay Road , Seguin , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Nice amenities
Great breakfast
Cons:
Cleanliness issues
Room temperature control problems
Minor complaints about noise

Categories

Cleanliness
5.8
There was hair in all the towels and in the tub, indicating poor cleanliness.
Service
9.8
Staff were praised as wonderful and friendly across multiple reviews.
Location
9.3
Good location for what was needed; convenient to restaurants and stores.
Room Quality
8.3
Rooms varied in quality, with specific complaints about noise and temperature control.
Amenities
8.8
Swimming pool and spacious lobby noted positively; some amenities had limitations.
Value for Money
9.3
Good value demonstrated by positive remarks about overall experience despite some drawbacks.
Food and Beverage
9.8
Breakfast was rated highly with specific mentions of quality items.
Overall Experience
9.3
Guests enjoyed their stay despite minor issues, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:10

Property Description

Convenient Location
Located just 20 minutes from Schlitterbahn Waterpark, Holiday Inn Express Seguin offers easy access to nearby attractions.

Comfortable Accommodations
Each guest room features a TV with cable channels, video games, microwave, refrigerator, and coffee maker for a relaxing stay.

Relaxing Amenities
Enjoy the outdoor swimming pool, whirlpool, business centre, fitness centre, and coin-operated laundry facility during your stay.

Book your stay at Holiday Inn Express Seguin for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 307 reviews
Cleanliness: 5.8
Service: 9.8
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 9.8
Overall Experience: 9.3
C
Charles family_with_children us
9
2026-08-05 via Nuitee
N
Nancy extended_group us
10
2026-07-19 via Nuitee
C
Carma family_with_children us
10
I will most definitely stay again at Holiday Inn.
Pros:

The quiet area and great customer service.

Cons:

Stains on the sheets and sofa

2026-07-06 via Nuitee
M
Mildret15 solo_traveller us
10
2026-06-29 via Nuitee
A
Ashley solo_traveller us
10
Relaxing we will definitely be back
Pros:

Very clean and the staff was so great

Cons:

I have no complaints

2026-06-28 via Nuitee
S
Sandra solo_traveller us
10
Pros:

Holiday Inn Express is our go to when traveling . Everything was great accept breakfast.

Cons:

They were late with breakfast cause they had a big crowd the day before. So the coffee was not ready and machine had to be cleaned. Everything was delayed. The pancake machine was out of batter as well and the water that came out of machine tasted like plastic.

2026-06-21 via Nuitee
J
Jeannette solo_traveller us
8
Pros:

The room was big

Cons:

It was expensive but only one available in town, because of Little League Tournament in town

2026-06-19 via Nuitee
C
Clemens solo_traveller ch
7
Gut für eine Geschäftsreise
Pros:

Freundlich und sauber

Cons:

Die Geräte im Fitnessstudio sind in einem schlechten Zustand.

2026-06-19 via Nuitee
V
VanMeter solo_traveller us
10
2026-06-08 via Nuitee
R
Ryan family_with_children us
9
2026-05-28 via Nuitee
W
William family_with_children us
8
Pros:

Friendly & clean.

2026-05-25 via Nuitee
J
JoAnn family_with_children us
2
Pros:

Location

Cons:

I had no working main light. Only on the restroom and lamps.
No internet worked

2026-05-24 via Nuitee
M
Michael solo_traveller us
10
2026-05-24 via Nuitee
J
Janice couple us
10
Pros:

Very clean.

Cons:

It was all good.

2026-05-17 via Nuitee
B
Bruce couple us
5
The hotel was convenient to our purpose. Overall, I wouldn’t recommend it to anyone.
Pros:

The breakfast was very good; good variety of foods, the food was warm/hot/cold as required. The food area was clean, well organized and well stocked. I would rate the breakfast food area very good. The coffee was excellent.
Our room, 419, was nice. Plenty of amenities, clean, the bed was comfortable, the pillows were terrible. The room was average.

Cons:

We arrived Friday just after noon. The girl at the reception desk was busy in a personal conversation with guests waiting. The lobby wasn’t clean and the breakfast seating area wasn’t clean. Saturday morning I came down to breakfast, the lobby still wasn’t clean and several of the tables were dirty (food and cups, etc.) the floor had food and napkins on it. Sad part is, there were two or three employees sitting around by the kitchen area on their phones or talking. The area stayed dirty, same spilled food/coffee until 10:30.
In our room, 419, the bathroom sink faucet is loose and moves around when you attempt to use it. The USB plugs (for phone chargers) were all broken except one, where people have jammed plugs, etc. into them.

2026-05-04 via Nuitee
M
Megan family_with_children us
10
2026-04-29 via Nuitee
E
Elizabeth couple us
10
I would definitely stay here again!
Pros:

Easy access. Easy check-in. Easy check-out. Breakfast was great and the staff(lady) that took care of us and restocking items during breakfast was so sweet!

Cons:

The pool was little dirty. Bugs…. Really nothing bad!

2026-04-28 via Nuitee
S
shelia extended_group us
8
We stayed the night. Breakfast was ok.
Cons:

The elevator was out.

2026-04-26 via Nuitee
A
Armando solo_traveller us
10
Pros:

Location, friendly personnel. Room was clean, coffee and condiments readly available.

Cons:

All was good.

2026-04-23 via Nuitee
E
Elyssa family_with_children us
10
2026-03-29 via Nuitee