Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Check-in experience
Cleanliness concerns

Categories

Cleanliness
8.04
General sentiment is positive but specific mention of cleanliness is lacking in detail.
Service
9.51
Overall friendliest and helpfulness of staff is highlighted across multiple reviews.
Location
9.05
Conveniently located next to metro and close to the main train station.
Room Quality
8
Primarily positive sentiments about room comfort; minor issues mentioned.
Amenities
8.53
Standard quality for this hotel tier; no specific mentions.
Value for Money
8.49
Standard quality for this hotel tier; reasonable for the location and service.
Food and Beverage
8.54
Breakfast mentioned positively; no detail on other food options.
Overall Experience
8.61
Strong positive sentiment with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:44

Property Description

Luxurious Accommodations
Experience modern-style rooms at Crowne Plaza Milan City, equipped with satellite TV and elegant marble bathrooms for the ultimate comfort during your stay.

Gastronomic Delights
Indulge in the delectable breakfast buffet showcasing a variety of sweet and savoury treats, and savor international cuisine at the Metropolitan Restaurant for a culinary journey like no other.

Wellness and Leisure
Unwind at the well-equipped gym with stunning city views, relax in the Turkish bath and sauna, or pamper yourself with beauty treatments, ensuring a rejuvenating experience at Milan City.

Book now to elevate your stay at Crowne Plaza Milan City and create unforgettable memories in the heart of Milan.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 15, 2025 until Sun, Mar 29, 2026
Fitness center is closed from 2026-12-31 until 2026-10-12

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1735 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
D
Deniz • couple • tr
9
2026-03-08 • via Nuitee
R
riza • family_with_children • tr
9
Pros:

Kondorun çok iyi olduğu, metro istasyonunun çok yakınında bir otel. Kendilerine ait özel otopark alanının oluşu ve otel resepsiyonuna yakın olması çok fayda sağladı bizler için. Personel çok güleryüzlü ve yardımcı. Kahvaltı avrupa standartlarına göre gayet başarılı. Tekrar konaklama için kesin tercih listemde. Teşekkür ederiz.

Cons:

Spa kapanış saatini biraz daha geç yapabilirler bence.

2026-03-05 • via Nuitee
G
gennaro marco • solo_traveller • it
10
Ci ritornerò
Pros:

Posizione, pulizia, accoglienza, servizi

2026-03-05 • via Nuitee
M
MICHELE • solo_traveller • it
9
Pros:

Bel hotel vicino alla stazione.
Ottimo staff.
Stanze molto comode ed accoglienti.

Cons:

Peccato che la SPA non sia più grande con dei lettini(ci sono solo 2 sedie)

2026-03-02 • via Nuitee
A
ALTAN • extended_group • tr
8
Pros:

Kahvaltı ve metroya yakınlığı gayet iyiydi

Cons:

odamız çok biçimsizdi hiç rahat edemedik

2026-02-28 • via Nuitee
C
Cinieri • solo_traveller • it
8
2026-02-28 • via Nuitee
S
Sahieda • family_with_children • nl
5
5 ster is een 3 ster
Pros:

Dat je op loop afstand van de centrum bent en winkels nabij zijn en de metro

Cons:

Als je uitcheckt komen ze met allerlei verhalen en moet je bijna €200,-. Extra betalen. De sauna is ontzettend klein en in de sportschool heb je echter alleen een paar loopbanen. Je kan de zwembad niet gebruiken alleen in de zomer ook de airco gaat in de zomer aan. Is heel warm in de slaapkamers. In de badkamer vullen ze bijna niets bij en de vloer in de slaapgedeelte is schoongeveegd maar de vloeren hebben zoveel krasjes en voet sporen. De foto’s zijn geen werkelijkheid.

2026-02-27 • via Nuitee
R
Regan • couple • us
10
2026-02-26 • via Nuitee
J
Jonathan • solo_traveller • ch
8
Pros:

La chambre etait tres moderne

Cons:

Le fitness je trouve que les machines meritent d etre changes

2026-02-26 • via Nuitee
J
johncharlesj349 • NONE
8
Would saty again
Pros:

Great hotel. The win here is that it's conveniently located right next to the metro station. Makes getting around very easy. You can also walk to great attractions and restaurants.

2026-02-15 • via Tripadvisor
L
lenusvyat • NONE • Boston, Massachusetts
10
Amazing stay
Pros:

We had a truly wonderful stay. The customer service was terrific, the rooms were comfortable, and the restaurant downstairs was excellent. The location right next to the metro made everything so easy. Fantastic all around!

2026-02-14 • via Tripadvisor
S
stephane • solo_traveller • fr
7
2026-02-14 • via Nuitee
K
Katerina N. • family_with_children • gr
9
2026-02-13 • via Nuitee
D
Daniele • solo_traveller • it
10
2026-02-10 • via Nuitee
C
colonialparkway • NONE • Williamsburg, Virginia
10
Excellent stay for downtown Milano
Pros:

The hotel is very convenient to both the central station and the subway. Numerous shops are close by.
The room was spacious, comfortable and quiet. The staff was friendly and helpful. We would certainly stay again.

2026-01-31 • via Tripadvisor
A
Aidos • couple • kz
8
2026-01-29 • via Nuitee
C
Cathy • couple • ph
10
2026-01-28 • via Nuitee
A
ahmed • couple • ae
7
Pros:

Non

2026-01-27 • via Nuitee
N
Nicky • family_with_children • gb
6
2026-01-26 • via Nuitee
Y
Yeldos • solo_traveller • kz
10
2026-01-25 • via Nuitee