Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Cons:
Check-in experience
Cleanliness concerns

Categories

Cleanliness
8.04
General sentiment is positive but specific mention of cleanliness is lacking in detail.
Service
9.51
Overall friendliest and helpfulness of staff is highlighted across multiple reviews.
Location
9.05
Conveniently located next to metro and close to the main train station.
Room Quality
8
Primarily positive sentiments about room comfort; minor issues mentioned.
Amenities
8.53
Standard quality for this hotel tier; no specific mentions.
Value for Money
8.49
Standard quality for this hotel tier; reasonable for the location and service.
Food and Beverage
8.54
Breakfast mentioned positively; no detail on other food options.
Overall Experience
8.61
Strong positive sentiment with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:44

Property Description

Luxurious Accommodations
Experience modern-style rooms at Crowne Plaza Milan City, equipped with satellite TV and elegant marble bathrooms for the ultimate comfort during your stay.

Gastronomic Delights
Indulge in the delectable breakfast buffet showcasing a variety of sweet and savoury treats, and savor international cuisine at the Metropolitan Restaurant for a culinary journey like no other.

Wellness and Leisure
Unwind at the well-equipped gym with stunning city views, relax in the Turkish bath and sauna, or pamper yourself with beauty treatments, ensuring a rejuvenating experience at Milan City.

Book now to elevate your stay at Crowne Plaza Milan City and create unforgettable memories in the heart of Milan.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Fitness center is closed from 2026-12-31 until 2026-10-12
Swimming pool: Closed from Mon, Sep 14, 2026 until Thu, Apr 29, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1839 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
G
Geertruid • family_with_children • ch
9
Fantastic
Pros:

Personnels très sympathiques. Chambre spacieuse. Emplacement idéal

Cons:

Rien

2026-06-18 • via Nuitee
F
Frank • solo_traveller • us
7
Pros:

Good location and facilities.

Cons:

Pool Hours were too short and the staff gave conflicting information on when it was open/clossed.

2026-06-18 • via Nuitee
K
Karen • couple • ie
7
Pros:

Lovely. Near metro but gym very poor. No weights at all

2026-06-18 • via Nuitee
S
Sabrina • couple • it
9
2026-06-17 • via Nuitee
G
Giovanni • couple • it
10
2026-06-15 • via Nuitee
G
German • couple • co
7
Ubicado y conveniente
Pros:

Unespacio para ubicar el equipaje. El baño bien, con lo básico. Llama la atención el servicio de la TV, digital y todo en Italiano o forzando la señal, lenguaje original. Pero ni un solo canal internacional. Servicio normal.

Cons:

Habitación pequeña…. Pequeña

2026-06-15 • via Nuitee
I
Ingimar Tómas • solo_traveller • is
10
2026-06-13 • via Nuitee
B
Barbara • family_with_children • gb
9
2026-06-11 • via Nuitee
J
Jan • couple • gb
8
Pros:

The pool area was beautiful. It was also very easy to park and leave the car

Cons:

The restaurant was not great. Very small.
Also the Hotel was not in the best location for the main attractions that Milan has to offer.

2026-06-10 • via Nuitee
B
Brenda • couple • be
9
Perfect for a city trip!
Pros:

Secure parking with charging possibilities. Entrance metro is 3 meters from the lobby, 9 min tube ride to Domo. Excellent restaurant!

Cons:

Airco not really cold enough.

2026-06-10 • via Nuitee
C
Christer • couple • se
9
Bra hotell för en långweekend
Pros:

Bra frukost med stort urval

2026-06-08 • via Nuitee
P
Paolo • couple • it
10
Top
Pros:

Super

2026-06-08 • via Nuitee
P
Paulina • couple • cl
10
Perfecto
Pros:

Personal muy amables y simpáticos. Piscina grande con muchas reposeras, con bar al lado. Desayuno, buenismo. Habitación de tamaño adecuado, muy cómoda. Tienen batas, pantuflas y la toalla para la piscina en la misma habitación.
Estacion de metro justo fuera del hotel.

2026-06-07 • via Nuitee
J
Jessica • couple • au
10
2026-06-05 • via Nuitee
P
Petra • solo_traveller • de
7
Empfehlenswertes Hotel
Pros:

Das Crowne Plaza ist ein sehr schönes, empfehlenswertes Hotel in bester Ausgangslage, da sich eine Metrostation direkt vor dem Hotel befindet. Wir hatten einen schönen Aufenthalt. Das Personal war sehr freundlich, das Zimmer sauber. Sicherlich auch ein großer Pluspunkt ist der schöne Poolbereich, den wir ausgiebig genutzt haben. Perfekt zum Entspannen nach einer Stadttour.

Cons:

Es hat eigentlich alles gepasst. Lediglich Kleinigkeiten gibt es zu bemängeln. Dazu gehört zum Beispiel, dass es im Bad kaum Abstellfläche gab und auch zu wenig Möglichkeiten Handtücher aufzuhängen.

2026-06-04 • via Nuitee
K
KTofa • couple • us
9
Pros:

Great breakfast. Location close to metro and Milano Centrale made it super easy to get around.

2026-06-03 • via Nuitee
R
Roy • couple • sg
8
A good stay for 1 night
Pros:

Good location and great breakfast spread

Cons:

The bathroom is tight especially with the bathtub.

2026-06-03 • via Nuitee
S
Sonja • solo_traveller • de
7
2026-06-03 • via Nuitee
D
Dr. Jan • couple • de
10
2026-06-02 • via Nuitee
S
Sissel • couple • no
8
Pros:

Hotellet, rommet, beliggenheten

Cons:

Trodde spaen var større, at det ikke var mulig å bestille behandlinger, frokostbuffeten var tom kl 10.00 en av dagene.

2026-06-02 • via Nuitee