Holiday Inn Casper East-Medical Center by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.1 (126 reviews)
721 Granite Peak Drive , Casper , US
+1 307-577-5000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
On-site restaurant and lobby bar
Good location
Helpful/friendly staff
Cons:
Restaurant service lapses (tables unattended, had to find staff)
Breakfast not included in room price
Restaurant perceived as expensive/mediocre by some guests
Wobbly/ill-fitting toilet seat (room maintenance issue)

Categories

Cleanliness
8.1
Standard quality for this hotel tier.
Service
9.2
Generally praised — staff described as extremely helpful and nice, though restaurant service had lapses (guests had to seek out employees and some tables were unattended).
Location
9.6
Multiple reviewers noted a good location; cited explicitly as a positive factor.
Room Quality
9
Rooms described as nice and spacious with good size; one minor maintenance issue noted (ill-fitting/wobbly toilet seat).
Amenities
7.5
On-site amenities include a restaurant and lobby bar (presence rated positively), but experiences were mixed due to restaurant service and pricing issues.
Value for Money
6.5
Perceived as below target because breakfast was not included and the hotel restaurant was described as expensive, reducing perceived value.
Food and Beverage
6.8
Mixed feedback: some guests called the food 'amazing', while others found the restaurant mediocre, overpriced, and suffered from service problems.
Overall Experience
8.1
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Convenient Location and Nearby Attractions
Situated just a short drive from downtown Casper, Wyoming, the Holiday Inn Casper East-Medical Center provides easy access to local attractions such as the Hogadon Basin Ski Area and Edness K. Wilkins State Park.

Comfortable Accommodations and Amenities
Guests can enjoy brightly colored rooms featuring modern amenities like a coffee maker, flat-screen TV, and free Wi-Fi. The hotel also offers an indoor pool, jacuzzi, on-site dining at Cole Creek Bar and Grill, and a well-equipped gym.

Business and Leisure Facilities
Whether you're traveling for work or leisure, the hotel caters to all your needs with a 24-hour business center, free weekday newspaper delivery, and a convenient location near Casper/Natrona County International Airport. Book your stay now for a memorable experience at Holiday Inn Casper East-Medical Center.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPR

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 126 reviews
Cleanliness: 8.1
Service: 9.2
Location: 9.6
Room Quality: 9
Amenities: 7.5
Value for Money: 6.5
Food and Beverage: 6.8
Overall Experience: 8.1
A
Amber • couple • us
10
2026-10-29 • via Nuitee
M
Myah • family_with_children • us
10
2026-10-12 • via Nuitee
G
Glenn • couple • us
9
We particularly liked the location, near several restaurants and easily accessible to the highway.
2026-10-08 • via Nuitee
N
Nancy • couple • us
10
2026-09-13 • via Nuitee
J
Jeanette • family_with_children • us
8
Pros:

The room was nice and spacious.

Cons:

All was good

2026-09-07 • via Nuitee
C
Christina Skalla • solo_traveller • us
10
Pros:

Restaurant in hotel. Bar in lobby. Amazing food.

Cons:

Breakfast not included in room price. Had to go hunt down employees for restaurant. There were at least 3 tables of guests who had seated themselves before we got there and hadn't been waited on yet.

2026-08-22 • via Nuitee
D
Dieffenbaugh • couple • us
10
Pros:

Location, size of room, staff

2026-08-18 • via Nuitee
C
Christine • solo_traveller • us
10
Great visit
Pros:

Good location

Cons:

Toilet seat was ill fitting and wobbly

2026-07-20 • via Nuitee
D
Daniel • solo_traveller • th
10
Pros:

Staff was extremely helpful & nice.

Cons:

Restaurant wasn't great and in my opinion very expensive. We dined out for steak and obtained breakfast elsewhere.

2026-07-10 • via Nuitee
S
Shandie • couple • us
10
2026-07-08 • via Nuitee
S
Sherry • couple • us
10
2026-06-03 • via Nuitee
J
Jerry • couple • us
8
2026-06-03 • via Nuitee
J
Juarez • family_with_children • us
10
2026-03-16 • via Nuitee
D
Duffy • couple • us
4
2026-02-11 • via Nuitee
R
Rachael • family_with_children • us
10
Was great!
Pros:

Everything

Cons:

Nothing

2025-10-04 • via Nuitee
L
Linda • family
6
Pros:

Was comfortable and next to the interstate.

2025-10-02 • via Nuitee
D
Dwayne • family
10
Pros:

Great staff and beautiful building. FOOD WAS GREAT AND BAR AREA..

2025-09-26 • via Nuitee
H
Helen
6
Need protein for breakfast
Pros:

Convenient location, but the breakfast was a meagar choice of only carbs. Disappointing.

2025-09-19 • via Nuitee
M
Mary • family
10
Pros:

Great food!

2025-09-15 • via Nuitee
8
80237travel • Business • Denver, Colorado
8
Clean and comfortable, but extremely outdated and overdue for a renovation
Pros:

I returned to the Holiday Inn Casper after staying here two years ago. That earlier visit was disappointing. I decided to give the hotel another chance while in town for two nights.

The property, built around 2008, has never been renovated. Unfortunately, the lack of investment shows. Carpets in both public spaces and guestrooms are stained and worn, furniture is scuffed, the pool is in bad shape, and the fitness equipment is several years outdated. By any reasonable measure, the hotel is overdue by seven years for a full renovation. With the property currently up for sale, it seems unlikely any updates will happen soon.

That said, my stay was not without positives. Despite the tired condition of the facilities, the hotel was spotless. My room was among the cleaner ones I’ve had in recent memory. Housekeeping provided full service on both days of my stay. Staff were consistently polite and well-intentioned.

Breakfast in the restaurant was made-to-order from the menu. As a guest with IHG elite status, I received a complimentary breakfast voucher. The food was good and service was prompt. I also had a glass of wine at the bar, where the chardonnay poured was Chateau Ste. Michelle — a better brand than expected. The bar seemed popular with business travelers, though I cannot comment on the dinner menu.

In short, this Holiday Inn desperately needs investment, but the employees are doing their best with an aging product. With new ownership and a much-needed renovation, the hotel has the potential to be significantly better.

2025-09-04 • via Tripadvisor